Manager in Training

SBM Management Services, LP; Dearborn (MI); On-site; USD 60,000 - 65,000; Full time

Job summary

SBM Management Services, LP in Dearborn, MI seeks an Assistant Operations Manager (Manager in Training) to help coordinate and direct operations, including planning, scheduling, budgeting and vendor contacts.

The role emphasizes strong communication, scheduling, and problem-solving; requires a related degree with 2+ years experience; bilingual abilities and certifications such as CPR/First Aid are a plus.

Qualifications

• A.A. Degree in Business Management or related field with 2+ years experience.
• CPR/AED/First Aid certification a plus; forklift certification may be required.
• Bilingual a plus; valid driver’s license may be required.

Responsibilities

• Assist with scheduling and routing for service personnel.
• Assist with inspections for safety, quality and compliance.
• Assist with budget planning, cost estimates and contracts.
• Coordinate program requirements for proposals and contracts.
• Mentor and train team; ensure task safety and competency.

Skills

Strong verbal and writtencommunication

Customer service

Time management

Project management

Planning

Interviewing

Coaching and training

Bilingual a plus

Microsoft Office

Education

A.A. Degree in Business Management

2+ years experience in related field

Tools

MS Office

Computer Skills

Job description

Title:Manager in TrainingJob Description:Compensation: $60,000-$65,000 per yearJob OverviewThe Assistant Operations Manager will be responsible for assisting with coordinating and directing operations necessary to carry out contractual responsibilities between SBM and customers including all necessary planning, supervision, budgeting, vendor and supply contact, customer relations and other high level managerial or supervisor responsibilities.Roles & ResponsibilitiesTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.Assist with developing work schedules to ensure adequate servicePrepare schedules for service personnel, assigns personnel to routesAssist with inspection and evaluation of establishment for program compliance, i.e., safety, quality, and serviceAssist with inventory supplies and equipmentInvestigate and promote improved equipment and methodsReview customer requests for service to ascertain cause for service request, type of malfunction, and address with managerAssist with implementation and execution of policies and goalsInspect plant and evaluate use of space and facilitiesAssist with plan, budget, and schedule modifications including cost estimates bid sheets and contractsParticipate in the development of long-range plans, conceptual designs, and capital outlay requirements for program/process improvementsAssist with coordination of program specifications, requirements for proposals and contracts, and associated documentsMaintain a safe work environment for self and employeesAssist with compliance with local, state, and federal regulations, such as, FLSA, OSHA, ADA, etc.Act as liaison between company, customers, clients, employees, and subcontractorsReview correspondence concerning contractors and responds as appropriateEstablish and maintain contact with contractors to ensure the smooth working of the contract processThe ability to drive to various work locations, customer sites, or company facilities may be necessary to perform the essential functions of this position.Conduct and attend meetings to communicate top down, and bottom up on a consistent real time basis, with customers, clients, and employeesAssist with human resource concerns and issuesSome travel may be required for this positionQualificationTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job safely. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.Education and/ or ExperienceA.A. Degree required in Business Management, or a related field with 2+ years of experience, or equivalent combination of education and experience.Certificates, Licenses, RegistrationsCPR/AED/First Aid certification a plusBilingual a plusMay be required to have a valid driver’s license.Completed all safety and task training certification.May be required to be forklift certified.Knowledge, Skills, and AbilitiesBilingual a plusAbility to read and interpret instructions, procedures, manuals, and other documents.Strong verbal and written communication skills.Knowledge of cleaning methods and equipment and willing to share with team.Knowledge of the upkeep and care of the cleaning equipment.Knowledge of cleaning compounds and chemicals, and their safe, efficient use.Customer service, problem solving, time management, project management, planning, excellent communication, presentation, interviewing, coaching, and training skills.Knowledge of Microsoft Office and Computer Skills.Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.Ability to effectively present information and respond to questions from groups of managers, customers, employees, and general public.Supervisory ResponsibilitiesCarries out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems. Ensure employees are properly trained on tasks and safety requirements.Physical Demands & Work EnvironmentThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.Benefits:SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:www.sbmmanagement.com/careers Careers – SBMSBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.