Manager III, Risk Intelligence & Investigations, North American Surface Transportation Compliance

Amazon Inc.; Nashville (TN); On-site; USD 120,000 - 162,000; Full time

Benefits offered by this job

Health insurance

RSUs

Paid time off

401(k) matching

Parental leave

Job summary

Amazon.com Services LLC leads the Risk Intelligence & Investigations team within NAST Safety and Compliance in Nashville, TN, guiding investigators and analysts to assess carrier information and ensure compliance with safety standards.

The role focuses on setting analytical priorities, owning detection and case-quality mechanisms, and presenting findings to senior leadership and Legal partners.

Qualifications

• 7+ years of conducting workplace risk investigations.
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.
• Experience managing direct reports.
• Bachelor's degree or equivalent.
• Experience in security, law enforcement, or intelligence roles.

Responsibilities

• Lead, hire, and develop a team of risk investigators and analysts. Set goals, run calibration, and coach against role guidelines.
• Build and scale detection mechanisms with data science and product partners. Define quality and speed metrics and own regular reporting on them.
• Monitor emerging risk typologies in freight and synthesize them into leadership-ready narratives and roadmap asks.

Skills

Risk investigations

Team management

Leadership

Communication to leadership

Security/intelligence experience

Data analysis

Education

Bachelor's degree or equivalent

Master's degree or equivalent

Job description

Job ID: 10572214 | Amazon.com Services LLC

Amazon's North American Surface Transportation (NAST) Safety and Compliance organization assesses the tens of thousands of independent carriers that move freight across Amazon's middle mile in the US and Canada against Amazon's safety and compliance standards.

Within this organization, the Risk Intelligence & Investigations team reviews carrier and account information to confirm that the businesses moving Amazon freight operate consistently with the records they are onboarded under. The team analyzes operational and third-party data, documents what it finds, and shares those findings with compliance, product, and legal partners.

We are looking for a Manager III, Risk to lead this team. You will manage a team of investigators and analysts, set the team's analytical priorities, own detection and case-quality mechanisms, and present findings to senior leadership and to Legal partners.

Key job responsibilities

• Lead, hire, and develop a team of risk investigators and analysts. Set goals, run calibration, and coach against role guidelines.
• Build and scale detection mechanisms with data science and product partners. Define quality and speed metrics and own regular reporting on them.
• Monitor emerging risk typologies in freight (double brokering, cargo theft, identity misuse, reincarnated carriers) and synthesize them into leadership-ready narratives and roadmap asks.

A day in the life

A morning case review with the team on a suspected related-account cluster.

A working session with data science on detection model performance.

A sync with Legal partners on a case review.

A WBR write-up for senior leadership.

About the team

NAST Safety and Compliance, Middle Mile Compliance team runs compliance functions covering carrier standards, insurance and credential standards, safety monitoring, and risk intelligence. We partner across other organizations to set standards and enforce policy.

Basic Qualifications

• 7+ years of conducting workplace risk investigations experience
• Experience in conducting workplace risk investigations
• Experience managing direct reports
• Bachelor's degree or equivalent
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
• Experience in security, law enforcement, or intelligence roles

Preferred Qualifications

• Experience with physical security control and surveillance systems
• Master's degree or equivalent
• Experience in transportation or supply chain within a high-volume logistics, manufacturing or engineering environment

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TN, Nashville - 119,900.00 - 162,300.00 USD annually

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.