Manager I (Remote), Association Business Development

Estes Express; Richmond (VA); Remote; USD 45,000 - 65,000; Full time

Job summary

Estes Express in Richmond, VA seeks an inside sales professional to support association member sales and promote Estes transportation services. The role involves qualifying association members and assigning competitive pricing while keeping profitability.

You will make daily inbound/outbound calls, join quarterly reviews with associations, and collaborate with customer support to resolve issues and recommend service enhancements. Occasional travel is required.

Qualifications

• Bachelor’s degree or equivalent background.
• 2+ years of inside sales or related experience.
• Ability to work with limited supervision.
• Willing to travel occasionally as required.
• Excellent interpersonal skills, including written and verbal communication.
• Must be able to lift approximately 20 lbs.
• Must be authorized to work in the United States.

Responsibilities

• Support strategies to maintain and/or expand sales and promote Estes transportation services for Association’s Members.
• Qualify members of associations and assign competitive pricing programs while keeping them profitable.
• Collaborate with Associations on adding new members and removing non-members.
• Make daily inbound and outbound dials to maintain and grow member participation.
• Join quarterly reviews with associations.
• Collaborate with customer support to resolve customer issues/problems and recommend service enhancements.
• Regular attendance is required.
• Employees are expected to perform duties as assigned.

Skills

Inside Sales

Communication

Teamwork

Education

Bachelor’s degree or equivalent background

Job description

Job Summary:

• Support strategies to maintain and/or expand sales and promote Estes transportation services for Association’s Members
• Responsible for qualifying members of associations and assigning competitive pricing programs while keeping them profitable
• Collaborating with Associations on adding new members and removing non-members
• Responsible for making daily inbound and outbound dials to maintain and grow member participation
• Joining and participating in quarterly reviews with associations
• Joining teams meeting as required
• Occasional travel will be required
• Collaborate with customer support to resolve customer issues/problems, researches and makes recommendations for potential service enhancements or modifications to increase sales or maintain account
• Regular attendance is required.
• This is not an all-inclusive list of job requirements and/or duties and may not contain all mental and physical capabilities necessary to perform the job at all times due to circumstances. Operational, safety and other needs may require the employee to perform any and all other duties as assigned. Employees are expected, and must be able to perform all such duties and tasks.

Qualifications:

• Bachelor’s degree or any combination of education and experience which would provide an equivalent background
• 2 or more years of inside sales or related experience required.
• Ability to work with limited supervision
• Must be willing to travel occasionally as required.
• Excellent interpersonal skills, including written and verbal communication skills
• Must be able to lift approximately 20 lbs., or more if required by the essential functions of the job
• Must be able to comply with all company policies, rules, procedures and Code of Conduct
• Must be able to interact well with others
• Must be able to work independently, or in a team setting
• Must be capable of working under tight time constraints in a high volume environment with multiple priorities
• Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines
• Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check
• Must be authorized to work in the United States

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. The employee is frequently required to sit and use hands to finger, handle, or feel or operate computers and other standard office equipment. The employee is occasionally required to stand, walk, lift, twist, turn and reach with hands and arms. The employee must be capable of lifting a minimum of 20 lbs., or more if required by the essential functions of the job.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment ranges from quiet to loud as required by the essential functions of the job.