Manager I, Distribution Operations

J.B. Hunt Transport; Omaha (NE); On-site; USD 75,000 - 110,000; Full time

Job summary

J.B. Hunt Transport is seeking a Manager I for Distribution Operations in Omaha, NE. The role oversees site operations, including warehouse personnel and transportation assets, ensuring efficient service and profitability. You may work onsite at a customer facility and handle various shift schedules to meet demand.

The position emphasizes strong problem solving, communication, and relationship-building to maintain customer satisfaction and operational safety across the account.

Qualifications

• High School Diploma with 3-5 years of Transportation/Logistics experience and/or 2-4 years of supervisory experience &/or military equivalent
• Must possess a valid driver's license with a clean motor vehicle record as per JBH standards
• Ability to work across multiple shifts including nights and/or weekends if needed
• Must be willing to travel to account, customer, & company event locations when applicable

Responsibilities

• Communicate with customers, internal departments, and team to identify and resolve problems throughout the day and when on call
• Forecast freight volumes and capacity needs to ensure fleet and equipment coverage meets requirements
• Lead personnel to resolve service issues and ensure safe, on-time service
• May coordinate warehouse resources to maintain working processes
• May assist warehouse staff with loading/unloading and inventory processing
• Oversee safety standards and compliance across warehouses and accounts
• Manage complete P&L performance, cost control, and profitability analysis
• Handle payroll processing, invoicing, and timely customer billing
• Recruit, hire, and train operational personnel and develop location strategy

Skills

Team leadership

Analytical thinking

Communication skills

Adaptability

Education

High School Diploma

Bachelor's Degree in Business Management

Job description

Job Information

Job Title: Manager I, Distribution Operations
Department: Supply Chain
Country: United States of America
State/Province: Nebraska
City: Omaha
Full/Part Time: Full time

Job Summary

Under general supervision, the position is responsible for the oversight of a single site/account or fleet, warehouse personnel, or non-J.B. Hunt assets, including operational personnel (drivers, contractors, office, and/or warehouse employees.) This position optimizes the company's assets by monitoring revenue and costs through effective P&L analysis and builds and maintains customer satisfaction through problem-solving, communication, and relationship building. The position may be located on-site at the customer's facility. Incumbents must be able to work any shift to satisfy the demand for flexibility in scheduling to ensure operational success. This includes but is not limited to, day shifts, night shifts, and weekend shifts.

Job Description

Key Responsibilities

• Communicate with customers, internal departments, and team to identify and resolve problems or issues with personnel, customer, account, etc. throughout the day and, where required, when on call
• Forecast freight volumes/customer volume needs, power/equipment needs, and adjust capacity needs as a result to ensure fleet/carrier and equipment coverage is seamless and meets Federal and state requirements
• Lead personnel to resolve service issues, receipt, inventory, material handling and safety of goods coming through the warehouse, etc. as they occur throughout the day and, where necessary, when on call; May coordinate warehouse resources in order to maintain working processes
• May assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements, including managing exceptions on that freight and driver ETA adjustments based on pick-up and delivery schedules, and other environmental factors on the road
• May assist warehouse workers with duties including but not limited to operating loading/unloading vehicles, preparing goods and materials, and processing receipts, inventory, etc.
• Monitor and communicate operational safety standards, warehousing, material handling, and shipping requirements; takes proactive steps to create a positive safety culture at their accounts by enforcing company policies, ensuring compliance, and company safety requirements are being met
• Oversee assigned operations and serves as the first point of contact with their assigned customers in order to provide exceptional service and trouble free account safety, efficiency and profitable operation
• Responsible for complete P&L performance, including cost control decisions, expense management, and maximizing profitability, as well as identifying and maintaining key performance indicators. Includes design versus actual data analysis for each customer through mid-year business reviews, annual account assessments, and preparing and presenting final presentation, etc.
• Responsible for the management of employee payroll, and/or creation of invoices and ensuring customer billing is accurate and timely
• Responsible for the selection, hiring, training & development of all operational personnel and the preparation of personnel strategy per location freight mix and coverage gaps

Qualifications

Minimum Qualifications

• High School Diploma with 3-5 years of Transportation/Logistics experience and/or 2-4 years of supervisory experience &/or military equivalent
• Must possess a valid driver's license with a clean motor vehicle record as per JBH standards
• Ability to work across multiple shifts including nights and/or weekends if needed
• Must be willing to travel to account, customer, & company event locations when applicable

Preferred Qualifications

• Bachelor's Degree in Business Management, Supply Chain, Finance, or related fields with 1 year of relevant professional experience or 2-4 years of experience with J.B. Hunt or in the Transportation/Logistics industry with 2-4 years of supervisory experience AND/OR Demonstration of the following skills and abilities through education, certifications, military, or other experiences:
• • Ability to process information with high levels of accuracy
  • Anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, and situation level
  • Ability to accurately analyze situations and reach productive decisions based on informed judgment
  • Ability to adapt to changing environments
  • Establish and maintain healthy working relationships with clients, vendors, and peers
  • Ability to meet or exceed team/driver needs and expectations and provide excellent service in a direct or indirect manner
  • Effective communication skills
  • Ability to develop and track challenging goals that support business strategies
  • Knowledge of business metrics and Key Performance Indicators (KPIs)
  • Ability to form and manage effective teams
• Participate in the process of recruitment of permanent and contract personnel, achieving optimal mat