Manager, Human Resources Distribution Centers

SEPHORA; Perryman (MD); On-site; USD 125,000 - 139,000; Full time

Benefits offered by this job

Health benefits

401k with match

Paid time off

Tuition reimbursement

Mentorship programs

Employee discount 30%

Gratis products

Volunteer matching

Mental health resources

Disability and life insurance

Job summary

Sephora’s Perryman Distribution Center in Maryland is seeking an HR Manager to lead talent and performance management, compliance, safety, and engagement initiatives. You’ll partner with DC leadership to align HR strategies with operations, coach leaders, and ensure fair policies and effective staffing.

Requires 3+ years HR management, a bachelor’s degree (master preferred), and strong MS Office skills. Competitive base salary and benefits are provided.

Qualifications

• 3+ years of HR management experience at the manager level, preferably in a DC or manufacturing setting.
• Bachelor’s degree in HR or related field; Master’s degree preferred.
• PHR or SPHR certification preferred.
• Proficiency with MS Office Suite.
• Strong decision-making and confidentiality.
• Excellent verbal, written and public speaking communication skills.
• Ability to plan, organize and work with minimal supervision.
• Ability to work under pressure and multitask in a fast-paced environment.
• Flexible and adaptable to change.
• Ability to give/receive feedback professionally.

Responsibilities

• Implement and manage the cyclical performance management process.
• Collaborate with leadership to execute HR and TA strategy for current and future talent needs.
• Perform succession planning and leadership development.
• Provide performance management support with disciplinary guidance and terminations.
• Conduct exit interviews for exempt leaders.
• Analyze exit data and onboarding feedback to identify trends.
• Build and develop a skilled HR team.
• Support leadership development plans and coaching.
• Benchmark benefits and compensation data and provide recommendations.
• Calibrate with operations for staffing and onboarding strategies.
• Ensure ER, compliance, and legal alignment across sites.
• Drive employee engagement, safety, and culture initiatives.
• Maintain partnership with staffing agencies and SLAs.

Skills

HR management experience

Decision making

Communication skills

Confidentiality

Leadership

Teamwork

Planning & organization

Multi-tasking

Education

Bachelor's degree in HR or related field

Master’s degree preferred

PHR or SPHR certification preferred

Tools

MS Office Suite

Job description

Job ID: 292749

Location Name: Perryman Distribution Center

Address: 531 Chelsea Road, Perryman, MD 21130, United States (US)

Job Type

Position Type: Regular

Job Function: Distribution Center

Work Location: Perryman, MD

Belong to Something Beautiful

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful.

Sephora Human Resources

At Sephora, our people create and drive our success. We know that bringing the best beauty products, services, tools, and experiences to our clients means finding, training, and engaging the absolute best talent in the industry. Our HR teams invest heavily in our talent in our Distribution Centers. We strongly believe (and our actions prove it!) that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it.

Your Role at Sephora…

At Sephora’s DCs, our people are the core of our organization. As an HRM, you are a strategic leader, culture champion, and trusted business advisor, empowering both leaders and employees to thrive. You’ll be a key partner in shaping a healthy, productive, and positive work environment by working closely with leaders to align HR strategies with operational business goals. From coaching leaders through workforce decisions to modernizing and improving DC people process; you’ll help create a workplace where talent thrives. You’ll also collaborate with stakeholders to ensure policies and practices are not just followed but understood and applied in a way that supports both compliance and a strong workplace culture. As an HR Manager, you are expected to lead by example, demonstrating strong core values through your expertise, integrity, and approach to people management. Your ability to model these values will not only guide and inspire the workforce but also contribute to a culture of inclusion, collaboration, and high performance- creating a workplace where everyone can thrive.

Essential Functions Of Job

Talent & Performance Management:

• Implement and manage the cyclical performance management process
• Collaborate with leadership team to understand and execute organizational HR and TA strategy, focusing on current and future talent needs
• Perform succession planning and gap analysis to develop effective leadership development plans
• Provide performance management support by guiding and delivering performance improvement plans, disciplinary guidance, and terminations, ensuring fairness and consistency
• Conduct exit interviews for exempt leaders
• Analyze exit interview data and onboarding feedback to identify trends and areas for improvement
  
  

Leadership Development & Strategic HR Support

• Build and develop a skilled HR team
• Support strategic leadership development plans and provide leadership coaching and consultation
• Benchmark and collect data from surveys and feedback for benefits and compensation, collaborating on recommendations to stakeholders
• Support network and HQ initiatives and project work
• Calibrate with operations leaders for peak readiness and staffing strategies including but not limited to effective selection, onboarding, retention, and engagement
  
  

ER, Compliance, And Legal

• Ensure site alignment and consistency across DCHR network
• Support HRG in ER case management and provide decision guidance
• Address escalated employee relation issues, legal-related concerns, and collaborate with legal partners
• Enforce consistent policies and procedures and revisions, when necessary
• Perform local work accommodation analysis and calibration
• Consult on escalated LOA situations
  
  

Employee Engagement, Safety, & Culture

• Conduct listening sessions, develop action plans, administer Voice Surveys, and monitor progress
• Drive engagement efforts aimed at creating and maintaining a positive work environment
• Perform site safety calibration and manage safety incident, collaborating with operations leaders and Environmental Health & Safety Team
• Manage workers’ compensation cases and conduct site-specific analysis
• Maintain a successful partnership with staffing agencies while managing contracts to aligned service level agreements
  
  

We would love to hear from you if you have…

• 3+ years of relevant Human Resource Management experience at the manager or equivalent level, preferably in a distribution center or manufacturing plant
• Minimum of bachelor’s degree in human resources or related field; master’s degree preferred
• PHR or SPHR certification preferred
• Proficiency with MS Office Suite
• Proven ability to make sound decisions and judgments and practice confidentiality.
• Possess excellent verbal, written and public speaking communication skills.
• Ability to plan, organize and work with minimal supervision.
• Ability to work under pressure, prioritize, organize and handle multi-tasks simultaneously.
• Must be flexible and adaptive to respond to a fast-paced environment
• Ability to effectively give and receive feedback professionally and respectfully
• Successfully model teamwork and demonstrate a collaborative approach when working with staff, associates, and management
• Demonstrate Sephora Values
• Maintain a flexible work schedule, including flexing work hours to reflect the needs of the business
  
  

Supervisory Responsibilities

• Human Resources Generalist(s), Human Resources Non-Exempt Employees
  
  

What You’ll Get

The annual base salary range for this position is $124,695.00- $139,365.00. The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job.Individuals employed in this position may also be eligible to earn bonuses.This job will be posted for a minimum of 5 days.

• Caring Community. Thrive in a supportive, mentorship-driven environment from your leaders while also creating that same environment for your teams!
• Fulfilling Path. We invest in you, not just your role, with opportunities to learn, innovate and lead.
• Meaningful Work. Your work creates real impact. With every decision leading to thousands of shipments, you bring beauty to life for our clients.
  
  

Rewards As Unique As You

Some benefits have eligibility requirements and may depend on job classification and length of employment.

• Health. Thrive on and off the floor with healthcare plans that fit the needs of you and your family, including medical, dental, and vision coverage. Sephora also fully covers our employees’ disability and life insurance.
• Wealth. We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora.
• Balance. Enjoy paid time off, sick paid time off, and protected leave.
• Growth. We invest in you, with access to development programs, tuition reimbursement, and mentorship so that you can flourish in this fast-paced role.
• Perks. Love what you do, love what you get! Enjoy 30% discount on all merchandise/services, opportunities for free product or “gratis,” and flash sale discounts on LVMH brand products.
• Support. Join a team that truly cares – with free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.
  
  

Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

Join Us and Belong to Something Beautiful