Manager, Human Resources Business Partner, Northern Region

Hermès Paris; New York (NY); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Commission and bonus incentives

Medical, Dental, Vision insurance

Paid time off and holidays

401(k) and Roth plan with companymatch

Product discount

Job summary

Hermès Paris in New York is seeking an HR Business Partner to drive human resources strategies for the Northern Region, including recruiting, employee relations, and workforce planning across 9 stores and ~140 employees. You will coach leadership, manage budgets, and align HR programs with business goals.

You will partner with the HR team to implement talent development, performance management, and compliance initiatives, while maintaining a strong employee experience in a fast-paced luxury

Qualifications

• Minimum 3 years in HR Business Partner or similar role.
• Experience in multi-unit, high-volume environments preferred.
• Strong knowledge of Federal and State employment laws and compliance.
• Ability to coach, influence, and resolve conflicts effectively.
• Excellent written and verbal communication skills; comfortable presenting.

Responsibilities

• Serve as strategic HRBP for the Northern Region across 9 stores and ~140 employees.
• Provide hands-on HR support with regular presence in locations and store-level meetings.
• Counsel managers on discipline, performance, and employee relations issues.
• Partner with Talent Acquisition on end-to-end recruiting and workforce planning.
• Support performance management, talent development, and HR programs.
• Coordinate annual performance reviews and onboarding processes.

Skills

HR business partner

employee relations

talent development

recruiting & performance mgmt

communication & public speaking

data analysis & HRIS

Education

Bachelor’s degree preferred

Tools

HRIS systems

Excel

PowerPoint

Word

Job description

The Team:

The Human Resources team supports our employee population by providing the structure, care, and development needed for individual employees to be successful in their own careers, which in turn contributes to the overall growth and success of the Company. The Human Resources department is organized in three strategic pillars:

• Compensation and Benefits: payroll, health and welfare benefits, retirement plan services, and immigration.

• Human Resources Business Partners: performance management, employee relations, recruiting and retaining talent, coaching and counseling.

• Talent Development: corporate social responsibility, Diversity, Inclusion & Family, learning and leadership development, internal communications, and employee engagement.

The Opportunity:

As the HR Business Partner, you will contribute to the overall department strategy in a Generalist role capacity. You will be responsible for managing all aspects of the recruiting process, fostering, and maintaining employee relationships through coaching, advising, and negotiating in conflict situations, and assisting in organizational effectiveness efforts. You will deliver HR solutions in several key areas, including recruitment and hiring, internal mobility, employee relations, performance management, labor law compliance, HR operations, and skill development and training.

As a strategic member of a cross functional Retail team, you will work closely with the store leadership teams and employees within the Northern Region, as well as partner with other members of the HR team, working collaboratively across all levels to assist in the implementation of people-related services, HR policies, practices, and procedures. The HR Business Partner will support the Northern Region, which currently includes 9 store locations and approximately 140 retail employees. This position is located on site in our New York Corporate Office.

About the Role:

• Serves as a strategic HR Business Partner for the Northern Region.

• Provides hands-on HR support by maintaining both a physical and virtual presence in the respective locations. Is a regular contributor to regional meetings, as well as management/staff meetings at the store-level.

• Is aware of all business issues and priorities, and provides focused support, coaching, and guidance to management.

• Manages employee relations for the store locations and recommends appropriate employment action to maintain a productive, positive work environment. Empowers store management to manage employee disciplinary actions to ensure consistent, uniform, and fair application of company policies and procedures and governmental laws. With general supervision, conducts investigations, recommends solutions to issues, counsels employees, advises managers on discipline process and facilitates dispute resolution.

• Responsible for HR headcount budget, new headcount requests, and maintenance of organizational charts for region; partners pro-actively with Talent Acquisition Manager on full cycle recruiting processes to meet the various staffing needs within the Region.

• Responsible for optimization and implementation of company talent acquisition and management programs and manages in-house talent systems and vendor relationships in collaboration with other HRBP’s to ensure that we hire key talent with a focus on the candidate experience. Ensures all regular vacant positions are posted internally and externally, and provides analysis of recruiting processes, employee retention statistics, and other associated HR metrics.

• Conducts regular touch base meetings with store leaders to provide HR strategic workforce updates: reviewing store talent, succession planning, provide management team with coaching recommendations to optimize business performance.

• Works closely and collaboratively with HRBP team to support with implementing new programs and initiatives that impact employee engagement; supports the VP, HR and Regional VP with special projects, initiatives, and goals to enhance the overall employee experience.

• Responsible for the management of the company’s annual performance review process and 30/60-day new hire review process. Creates and designs content of the performance reviews in alignment with goals of the company.

• Assists in the development and administration of all other projects, programs, procedures, and guidelines aimed at aligning the workforce with strategic goals of the department and company.

Supervisory Responsibility:

• NO - This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions.

Budget Responsibility:

• YES - Manages HR budget sheet with Compensation Manager for recruiting and hiring processes; assists retail management in monitoring payroll budget for location, controlling overtime and staying within budget for salary; creates and maintains budget for recruitment and associated systems.

Decision Making Responsibility:

• YES - Recruitment and hiring; employee Relations / Dispute Resolution

About You:

• At least 3 years of experience in a HR Business Partner role
• Experience leading HR functions in a multi-unit environment; high volume, high-traffic, and high-visibility environments preferred
• Experience in luxury retail and/or service-oriented organization; direct retail store experience preferred
• Strong skills in high volume employee relations, talent development, recruiting, and performance management
• Exceptional relationship-building skills to create long-lasting impact to client group
• Solid understanding of HR policies and procedures, Federal and State employment laws, compliance and reporting requirements
• Strong counselling approach and proven ability to influence others and support where needed
• Excellent written and verbal communication skills; comfortable with public speaking
• Strong interpersonal skills with a focus on internal customer service; ability to coach and empower others
• Strong active listening skills
• Demonstrated ability to use technology (i.e., Excel, PowerPoint, Word, HRIS systems) to gather, interpret, organize, and present data
• Sound judgment and critical thinking skills; successful management of multiple projects and competing priorities while balancing the needs for quality with meeting deadlines
• Detail oriented with strong organizational skills; evidence of self-motivation; demonstrated ability to plan, schedule and work both independently and in teams within a service-oriented organization
• Possess business acumen and are operationally sound
• Kind, but effective leadership style.Demonstrates humility, compassion, and approachability in all interactions
• Comfortable with fast paced environment; ability to prioritize effectively and independently
• Bachelor’s Degree preferred
• Travel required, store visits to each boutique within Region annually
• Regular in-person work at a Company-designated work location is an essential function of this position

The range for this position is $90,000 - $110,000 annually. Actual rates are determined on the job, location, and individual experience.

We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.

Hermès Benefits Overview:

Hermès is proud to offer a variety of benefits to support the needs of our employees and their families, including:

• Commission and bonus incentives based on sales performance

• Medical, Dental, Vision,

• Life Insurance and Disability

• Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)

• Paid Parental leave and transition time

• 401(k) and Roth Retirement plan with company matching and profit sharing

• Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance

• Product discount and EAP resources

• Access to Calm App, Health Advocate, Family Building Support and more!

Company Overview:

Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time.

An independent, family-owned company, Hermès is dedicated to keeping production in France through its 42 workshops, The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermès craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.

At Hermès, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Hermès’ success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Hermès wish to leave a positive footprint on the world, a mission that’s at the heart of our commitment to progress. This narrative can be experienced in a series of shorts films “Footsteps Across the World” available on our website. Link here.

Our Commitment:

Family is at the heart of Hermès. At Hermès of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Hermès of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermès of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners.

At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.

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