Manager - HRIS Programs

The Michael's Companies; Irving (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

Medical

Dental

Vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Employee discounts

Partner discount programs

Health insurance (medical, dental, and

Paid time off

Generous employee discounts

Job summary

The Michaels Companies in Irving, TX is seeking a Manager - HRIS Programs to lead and optimize our Workday ecosystem. You will own day-to-day HRIS operations, mentor the technical team, and partner with HR, IT, and Payroll to scale processes and maintain SOX controls.

This role covers Core HCM, Recruiting, Talent & Performance, security, reporting, and release management, with a focus on delivering complex reports and dashboards while aligning configuration with business strategy.

Qualifications

• Bachelor's degree or equivalent work experience.
• Workday Core HCM experience is strictly required.
• Hands-on proficiency configuring and managing multiple Workday modules (Recruiting, Talent & Performance, Security, Advanced Reporting).
• Advanced Excel skills (VLOOKUPs, pivot tables, data cleaning).
• Ability to design and build complex reports, calculated fields, and dashboards in Workday.
• 8+ years of HRIS analysis experience; 4+ years Workday experience including processes, integrations, and HCM transactions.
• Strong analytical skills and ability to map business requirements to technical solutions.
• Leadership or senior role within an HRIS team.
• Ability to communicate with both technical and business audiences.
• Experience in fast-paced, high-volume environments with deadlines.

Responsibilities

• Serve as SME and primary operational owner for Workday modules (Core HCM, Recruiting, Talent & Performance, Security, Reporting, Release Management).
• Oversee Workday releases, test updates, and ensure Change Control and SOX compliance.
• Manage and mentor team members, delegating configuration and operations tasks.
• Act as technical contact for complex system issues, security troubleshooting, and data errors.
• Design, develop, and deliver complex custom reports, calculated fields, scorecards, and dashboards.
• Ensure HRIS activities comply with policies, controls, and regulations via reporting and auditing.
• Identify data gaps and champion continuous process improvements.
• Partner with HR, IT, and Payroll to optimize work processes and service delivery.
• Lead user acceptance testing (UAT) and maintain thorough configuration documentation.

Skills

Workday Core HCM

HRIS

Leadership

Communication

Excel

Reporting

Education

Bachelor's degree in Business Information Systems, Human Resources, or related field

Tools

Workday modules

Job description

Job Summary

Support Center - Irving As the Manager - HRIS Programs, you will serve as a critical operational and strategic leader within our Human Resources Information Systems team. Reporting directly to the Director of HRIS, you will own the day-to-day execution, administration, and optimization of our enterprise Workday ecosystem, serving as a versatile subject matter expert who can seamlessly pivot across modules while connecting tactical configuration to broader business strategy. This role balances hands-on technical module ownership—spanning Core HCM, Recruiting, Talent & Performance, Advanced Reporting, Security, and Release Management—with direct people leadership. You will lead day-to-day HRIS operations and mentor technical team members while partnering closely with cross-functional leaders to scale processes, maintain SOX compliance, and drive continuous system improvement.

Major Activities

• Serve as the subject matter expert and primary operational owner for key Workday modules, including Core HCM, Recruiting, Talent & Performance, Advanced Security, Reporting, and Release Management.
• Oversee biannual Workday releases, evaluating new features, testing updates, and ensuring strict adherence to Change Control and SOX compliance requirements.
• Directly manage and mentor team members, delegating configuration and operational tasks effectively to maintain high throughput and system performance.
• Act as the technical point-of-contact and escalation path for complex system issues, security troubleshooting, cross-functional data errors, and intricate process modifications.
• Oversee and execute the design, development, and delivery of complex custom reports, calculated fields, scorecards, and dashboards to support enterprise-wide data needs.
• Ensure all HRIS activities comply with organizational policies, internal controls, and external regulations through rigorous reporting, auditing, and functional controls.
• Identify recurring system or data gaps, proactively recommending efficiency gains and championing a culture of continuous process improvement.
• Partner with the broader HR team, IT, and Payroll to analyze work process flows, implement best practices, and deliver seamless service to the business community and executive leadership.
• Spearhead comprehensive user acceptance testing (UAT), ensure robust documentation for all configurations and reporting requests, and secure proper approvals.

Other Duties

Other duties as assigned.

Requirements

• Minimum Education Bachelor's degree in Business Information Systems, Human Resources, or other related field or equivalent work experience
• Minimum Special Certifications or Technical Skills Workday Core HCM experience is strictly required.
• Demonstrated hands‑on proficiency configuring and managing multiple Workday modules (Recruiting, Talent & Performance, Security, and Advanced Reporting).
• Advanced Excel skills (VLOOKUPs, pivot tables, data cleaning).
• Ability to design and build complex custom reports, calculated fields, and dashboards in Workday.
• Minimum Type of Experience the Job Requires 8+ years of HRIS system analysis experience is required 4+ years of Workday experience is required, including business processes, integrations, and HCM transactions.
• Requires strong analytical skills and the ability to interpret business requirements to technical solutions and business process mapping.
• Leadership or senior role within an HRIS team.
• Ability to communicate with both technical and business audiences, identifying and articulating user issues/resolutions.
• Must come from a fast‑paced, high‑volume environment with the ability to handle a busy workload, flexibility with working hours based upon projects, and established deadlines.
• Excellent attention to detail, with speed and accuracy.

Preferred Qualifications

• Preferred Education Bachelor's degree in Business Information Systems, Human Resources, or other related field or equivalent work experience
• Preferred Special Certifications or Technical Skills Workday Core HCM Certification (or advanced module‑specific certifications). Experience/ Knowledge of other ERP reporting tools Experience leading or heavily contributing to at least one full‑lifecycle Workday HCM implementation.
• Systems architecture mindset: Ability to understand downstream impacts across modules, integrations, and reporting when executing configuration changes or designing new processes.
• Advanced proficiency across the broader Microsoft Office Suite (PowerPoint, Word).
• Former roles in HRIS or IT supporting HR applications Retail HRIS experience with over 10,000+ employees Strong analytical, problem‑solving, and troubleshooting abilities Strong data analysis acumen and focus on accuracy and attention to detail.

Benefits

• a 401(k) with employer match
• an Employee Assistance Program
• medical
• dental
• vision coverage
• telemedicine services
• flexible spending accounts
• commuter benefits
• tuition assistance
• adoption assistance
• various voluntary insurance options
• employee discounts
• access to partner discount programs
• health insurance (medical, dental, and vision)
• paid time off
• tuition assistance
• generous employee discounts

Equal Opportunity Statement

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

About The Michaels Companies Inc.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.

Additional Employer Information

We put people first We do the right thing We’re always improving our craft We hold ourselves accountable We’re better together At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full‑time and part‑time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Los Angeles County