Manager, HR Shared Services

SCAN; Long Beach (CA); Hybrid; USD 92,000 - 134,000; Full time

Benefits offered by this job

Salary range

Partially onsite

Excellent benefits

Annual bonus

Wellness program

401(k) match

Paid holidays

Job summary

SCAN is seeking an HR Services Manager to lead a team delivering centralized, diversified HR services in a shared services environment. You will guide managers and employees on benefits, compensation, payroll, organizational development, workforce planning, training, and performance management.

You will ensure policy adherence, set goals, monitor performance, and drive process improvements. A Bachelor's degree and 3–5 years HR/shared services experience with 2–3 years of leadership are required;

Qualifications

• Bachelor's degree or equivalent experience.
• 3–5 years of related HR and Shared Services experience.
• 2–3 years of leadership experience.
• Excellent customer/employee service skills.
• Strong oral and written communication skills.
• Strong organizational skills with ability to prioritize and meet deadlines.
• Strong problem-solving skills with ability to identify root causes.

Responsibilities

• Oversees the work of a team that provides consultative guidance to managers and employees on benefits, compensation, payroll, organizational development, workforce or succession planning, training, and performance management.
• Ensures that policies applied by each business unit comply with organization policies and procedures.
• Develops goals, tracks performance against key indicators, and develops and implements process improvements.

Skills

Customer service

Communication

Organizational skills

Problem-solving

Strategic thinking

Education

Bachelor's Degree or equivalent experience

Job description

Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the “12 Angry Seniors.” Their mission continues to guide everything we do.

Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults.

Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity.

At SCAN, we believe scale should strengthen—not dilute—our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve.

The Job

Manages a team of representatives that provide centralized, diversified HR services in a service center or shared services environment.

Responsibilities

Oversees the work of a team that provides consultative guidance to managers and employees on issues related to benefits, compensation, payroll, organizational development, workforce or succession planning, training, and or performance management.

Ensures that policies applied by each business unit, division, or profit center comply with policies and procedures as established by the organization.

Develops goals and tracks performance against key indicators, assesses departmental performance, and develops and implements process improvements or enhancements.

Qualifications

Bachelor's Degree or equivalent experience

3-5 years of related experience in HR and Shared Services.

2-3 years of leadership experience.

Excellent customer/employee service skills.

Highly developed oral and written communications skills with the ability to effectively convey information in a clear and concise manner.

Strong organizational skills with the ability to prioritize and effectively execute tasks within a given deadline.

Strong problem-solving skills with the ability to identify root cause of an issue.

Strategic thinker and innovative

What's in it for you?

• Salary range: $92,400- $133,671 per year
• Work mode- Partially Onsite
• Excellent benefits
• Annual bonus program
• Robust Wellness Program
• Generous paid-time-off (PTO)- Eleven paid holidays per year, plus 1 additional floating holiday, plus 1 birthday holiday
• Excellent 401(k) Retirement Saving Plan with employer match and contribution
• Robust employee recognition program
• Tuition reimbursement
• An opportunity to become part of a team that makes a difference to our members and our community every day!

Equal Opportunity Employer/Protected Veterans/Individuals With Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)