Manager, Grounds & Site Services| Full-Time | UBS Arena

Oak View Group; Elmont (NY); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) Savings Plan

401(k) matching

Paid time off

Job summary

Oak View Group in New York seeks a hands-on Manager, Grounds & Site Services to oversee maintenance, landscaping, and the campus exterior around UBS Arena. You’ll manage vendors, ensure safety, and keep budgets in check while supporting some interior operations as needed.

The ideal candidate has 3–5+ years in groundskeeping or arena maintenance, strong project management, and excellent communication. Experience with irrigation, contract oversight, and safety standards is essential; the role

Qualifications

• 3–5+ years in grounds maintenance or arena/venue environments.
• Experience managing vendor contracts and service agreements.
• Strong organizational and project management abilities.
• Excellent communication and interpersonal skills.
• Knowledge of irrigation systems and landscaping standards.
• Comfort working in both office and field settings.

Responsibilities

• Own vendor relationships for landscaping, irrigation, snow removal, and grounds maintenance.
• Review contracts to align scope, pricing, and performance.
• Develop RFPs and evaluate proposals; recommend vendors.
• Negotiate rates and renewal terms for value and quality.
• Serve as liaison between facility leadership and contractors.
• Set service level expectations and resolve issues.
• Coordinate exterior operations with Premium Department for partnerships.
• Ensure safety compliance and site procedures during work.
• Schedule maintenance and manage project timelines.
• Maintain documentation of scopes, schedules, and closeouts.
• Provide 24/7 exterior service coverage and after-hours support.

Skills

Irrigation systems

Maintenance & landscaping

Project management

Vendor management

Contract negotiation

Communication skills

Health & safety

Office & field work

Flexibility in hours

Job description

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

We are seeking a hands‑on Manager, Grounds & Site Services to oversee the maintenance, landscaping, and overall appearance of the campus surrounding UBS Arena. This role will be responsible for managing vendor relationships, ensuring compliance with facility standards, maintaining budgets, and ensuring that QA/QC inspections are performed on a regular basis. While the primary focus of this role is the building exterior, responsibilities also include supporting interior building systems and operations as needed. The ideal candidate will have experience in groundskeeping, irrigation systems, and vendor oversight, with strong project management and communication skills.

This role pays an annual salary of $75,000-$85,000

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until November 20, 2026.

About The Venue

UBS Arenaat Belmont Parkismade for music and built for hockey. New York's newest premier entertainment and sports venue and home of the New York Islanders is developed in partnership with Oak View Group, the New York Islanders, and Jeff Wilpon. Thestateoftheartarena opened in November 2021 and has welcomed numerous top artists, including Harry Styles, Sebastian Maniscalco, Billie Eilish, Dua Lipa, TWICE, Eagles, John Mayer, Kendrick Lamar, and Post Malone. The venue delivers an unmatched live entertainment experience for guests, including clear sightlines and premier acoustics.

Responsibilities

• Own vendor relationships and day‑to‑day performance for landscaping, snow removal, irrigation support, and general grounds maintenance to ensure work meets facility standards.
• Review vendor contracts and service agreements to ensure scope, pricing, and performance expectations align with operational needs.
• Develop RFPs and bid packages, solicit and evaluate proposals, and recommend vendor selections based on quality, responsiveness, and cost.
• Negotiate rates, service terms, and renewal conditions to drive best value while maintaining service quality and reliability.
• Serve as primary liaison between facility leadership and contractors to communicate priorities, coordinate access/scheduling, and drive timely completion.
• Establish expectations for service levels and quality, conduct routine check‑ins, and resolve performance issues and field conditions proactively.
• Partner with the Premium Department to identify opportunities to leverage key vendors into sponsorships/partnerships that enhance the guest experience and deliver mutual value.
• Ensure contractors comply with all applicable safety requirements and site procedures during work execution.
• Scheduling, Coordination & Project Oversight
• Coordinate schedules for routine maintenance and special projects to minimize disruption to facility operations and event activity.
• Plan sequencing and logistics for exterior projects, including access, timing, safety controls, and communication with internal stakeholders.
• Maintain clear documentation of scopes, schedules, progress updates, and closeout requirements to support accountability and reporting.
• Ensure continuous operational coverage for exterior services in a 24/7 facility environment, coordinating internal resources and vendor response, including after‑hours support, on‑call escalation, and real‑time issue resolution.
• Budget Ownership & Cost Control
• Develop, manage, and report on grounds/exterior operations budgets, including vendor spend and planned maintenance projects.
• Track expenditures, review invoices against contracted scope, and recommend cost‑effective solutions without compromising safety or quality.
• Forecast seasonal and event‑driven needs (snow, storm response, high‑traffic periods) and align resources and spend accordingly.
• Site Condition Management & Preventative Planning
• Lead routine exterior condition inspections and create/maintain action plans for repairs, improvements, and event readiness.
• Manage maintenance strategy and remediation planning for parking lots, sidewalks, asphalt/concrete surfaces, curbs, and potholes to maintain a safe, high‑quality campus environment.
• Oversee irrigation system performance, maintenance planning, and repairs, including seasonal startup/shutdown coordination and monitoring.
• Provide QA/QC oversight of completed work (vendor or internal), validating scope, workmanship, and readiness standards.
• Event Readiness & Seasonal Operations Leadership
• Direct event readiness planning for all outdoor spaces, ensuring they are safe, functional, and visually aligned with facility standards prior to events.
• Lead seasonal operations planning, including snow response strategy, irrigation winterization, and storm preparation/remediation.
• Coordinate emergency response for exterior issues (storm damage, unexpected repairs, safety hazards), including vendor dispatch, site communication, and resolution tracking.

Qualifications

• Hands‑on experience with irrigation system maintenance and repair.
• 3‑5+ years of previous experience in maintenance and landscaping, preferably in an arena or similar venue.
• Strong organizational and project management skills.
• Experience in contract negotiation, oversight, and vendor management.
• Excellent communication and interpersonal abilities to effectively manage contractor relationships.
• Ability to identify landscaping and maintenance issues and propose solutions.
• Knowledge of commercial landscaping requirements and standards.
• Understanding of health and safety regulations related to grounds maintenance.
• Must be comfortable working in both an office environment and the field as needed.
• Flexibility in hours is required to accommodate contractor schedules and respond to emergencies as needed.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.