Manager, GMP Quality Assurance

CSBio Co.; Milpitas (CA); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Health insurance

401k match

PTO 10 days

Paid holidays

Commuter reimbursement

Employee rewards program

Team building events

Job summary

CSBio Co. in Milpitas, CA seeks a hands-on Quality Assurance Manager to supervise daily QA activities supporting peptide manufacturing and cGMP compliance. You will manage QA staff and review deviations, CAPAs, change controls, training, batch records, audits, and inspections.

The role partners with Manufacturing, QC, Materials, Facilities, Regulatory, and management to resolve quality issues and maintain readiness for regulatory inspections.

Qualifications

• Bachelor's degree in life sciences, chemistry, engineering, pharmacy, or related field.
• 5+ years of Quality Assurance or closely related cGMP experience.
• 2+ years of supervisory, lead, or functional-management experience.
• Hands-on experience with deviations, CAPAs, change controls, document control, training, batch-record review, audits, and inspection readiness.
• Working knowledge of FDA and ICH expectations and risk-based validation practices.

Responsibilities

• Supervise daily QA work and guide cGMP documentation and quality-system requirements.
• Review batch records, laboratory records, equipment and cleaning records for compliance.
• Manage deviations, CAPAs, change controls, nonconformances, investigations, and timely actions.
• Coordinate document control, SOP issuance, periodic review, archival, and controlled-copy practices.
• Support employee training assignments, qualification records, and GMP readiness.
• Prepare QA records for customer audits and regulatory inspections; track responses and commitments.
• Monitor QA metrics such as overdue investigations, CAPAs, change controls, and document reviews.

Skills

cGMP knowledge

Document review

Team leadership

Audit readiness

Regulatory knowledge

Education

Bachelor's degree in life sciences or related field

Job description

CSBio is a peptide contract manufacturing founded in 1993. CSBio initial products were a complete line of automated synthesizers for manufacturing and process development, with a focus on cGMP production. In 1994, CSBio opened a custom peptide facility and began producing high quality compounds for research organizations and pharmaceutical companies worldwide. In 2004, CSBio opened a peptide production facility in Menlo Park, CA and in 2014, CSBio expanded production capability through the addition of a new, state of the art building dedicated to cGMP peptide production. In 2017, CSBio passed a FDA inspection and were recommended to be approved for commercial drug substance manufacturing. In 2023, additional cGMP clinical production capacity was added in Milpitas, CA.

CSBio is seeking a hands-on Quality Assurance Manager to supervise daily QA activities supporting peptide manufacturing, laboratory operations, materials, documentation, and cGMP compliance. This person will manage QA staff and directly support document review, deviations, CAPAs, change controls, training, batch-record review, audits, and inspection readiness. Core duties and responsibilities include the following:

Job Duties:

• Supervise daily QA work, assign priorities, review completion, train staff, and provide practical guidance on cGMP documentation and quality-system requirements.
• Review executed batch records, laboratory records, equipment and cleaning records, logbooks, labels, and supporting documentation for completeness and compliance.
• Manage or support deviations, investigations, CAPAs, change controls, nonconformances, complaints, and effectiveness checks; ensure actions are documented and completed on time.
• Coordinate document control, SOP issuance, periodic review, archival, forms, templates, and controlled-copy practices.
• Support employee training assignments, completion tracking, qualification records, and documentation of GMP readiness.
• Partner with Manufacturing, QC, Materials, Facilities, Validation, Regulatory, and management to resolve quality issues and prevent avoidable delays.
• Provide QA review and approval of validation plans, risk assessments, protocols, reports, and qualification documentation for facilities, utilities, equipment, processes, cleaning, analytical methods, and software systems.
• Work with system owners to maintain a practical validation assessment plan and address gaps in current or legacy validation documentation using documented risk-based decisions.
• Support supplier qualification, material-status decisions, quality agreements, vendor documentation, and supplier corrective actions as assigned.
• Manage or support customer-complaint investigations and approved recall or product-withdrawal procedures, including documentation, reconciliation, and authorized notifications.
• Conduct or coordinate internal audits, floor observations, documentation reviews, and follow-up of findings.
• Prepare QA records and subject-matter experts for customer audits and regulatory inspections; track requests, responses, observations, and commitments.
• Monitor practical QA metrics such as overdue investigations, CAPAs, change controls, document reviews, training, batch-record review, and recurring documentation errors.
• Escalate product-quality, patient-safety, data-integrity, compliance, and release risks promptly to authorized Quality leadership.
• Improve QA workflows, templates, training, and quality-system usability without transferring QC laboratory or Manufacturing ownership into QA.

• Bachelor's degree in life sciences, chemistry, engineering, pharmacy, or a related field, or equivalent relevant experience.
• 5+ years of Quality Assurance or closely related cGMP experience in pharmaceutical, biotechnology, peptide, API, sterile, medical-device, or other regulated manufacturing.
• 2+ years of supervisory, lead, or functional-management experience, including work assignment, training, review, and employee development.
• Hands-on experience with deviations, CAPAs, change controls, document control, training, batch-record review, audits, and inspection readiness.
• Working knowledge of cGMP documentation, data integrity, traceability, quality risk, and cross-functional escalation.
• Working knowledge of applicable FDA and ICH expectations and risk-based validation practices.
• Strong judgment, written communication, investigation, organization, and follow-through skills.

• Medical, dental, and vision insurance (Kaiser HMO or BlueShield PPO. Employer pays 85% for Employee and 50% for Employee's family; Dental: Aetna Dental, Delta Dental, Guardian Dental, MetLife Dental. Vision: VSP and Aetna EyeMed)
• Basic life ($20,000 paid by company) and supplemental life insurance (optional supplemental).
• Disability insurance 50% standard employer paid.
• 401k 10% 1:1 match
• PTO policy. 10 days PTO
• Companywide paid holiday during: Week of July 4, Thanksgiving (2 days), Week of December 25
• Carpool, clean air vehicle, and cell phone reimbursement
• Employee rewards and recognition program
• Company organized social events
• Quarterly sponsored team building activities