Manager, Global Supplier Partnerships

American Express Global Business Travel; Columbus (OH); On-site; USD 88,000 - 164,000; Full time

Benefits offered by this job

Flexible benefits

Travel perks

Develop the skills you want

Inclusion programs

Job summary

Amex GBT is seeking a Manager of Global Strategic Partnerships to lead end-to-end supplier management of hotel agreements. You will negotiate profitable contracts, identify revenue opportunities, and collaborate with multiple departments to deliver value to travelers and suppliers.

The role requires deep hotel market knowledge, strong negotiation skills, and the ability to work autonomously in a dynamic, global environment with travel as needed.

Qualifications

• Fluent English, written and verbal.
• Proven negotiator with track record of closing strong agreements.
• Commercial, data-driven mindset with analytical skills.
• Deep knowledge of hotels, hotel agreements, and travel supplier landscape.
• Ability to manage multiple projects autonomously and remotely.

Responsibilities

• Negotiate strategic hotel supplier agreements delivering value for travelers and Amex GBT.
• Identify and drive incremental revenue opportunities with suppliers.
• Execute supplier value propositions and commitments.
• Cultivate strategic partnerships with suppliers beyond traditional sales models.
• Monitor portfolio performance and develop revenue forecasts with Global Revenue Management.
• Collaborate cross-functionally across teams to align strategies and outcomes.

Skills

Fluent English

Negotiation

Analytical thinking

Strategic thinking

Problem solving

Travel industry knowledge

Excel/PowerPoint

Stakeholder management

Tools

GDS

POS

Booking tools

Job description

United States

Full time

J-83696

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Reporting to the Senior Director of Global Hotel Commercial, this is a strategic, high-visibility role within our Global Business Partnerships division. In this position, you'll drive revenue by negotiating hotel supplier agreements that create value for travelers, suppliers, and Amex GBT alike. As Manager of GSP, you'll lead end-to-end supplier management — from contract negotiation and execution to business development and strategic partnership programs, including our Hotel Growth Initiative (HGI).

What You’ll Do

• Negotiate Strategic Agreements: Develop and execute profitable hotel supplier contracts that deliver measurable value across all stakeholders while advancing Amex GBT's commercial objectives

• Accelerate Revenue Growth: Identify, develop, and drive implementation of incremental revenue opportunities with existing and prospective suppliers

• Execute Value Delivery: Operationalize supplier value propositions and establish strategies to ensure all business development commitments are realized

• Cultivate Strategic Partnerships: Build and maintain strong supplier relationships through innovative engagement approaches and channels beyond conventional sales models

• Monitor & Forecast Performance: Analyse portfolio metrics, track business performance, and develop revenue forecasts in coordination with the Global Revenue Management team

• Drive Cross-Functional Alignment: Collaborate across departments and regions—including Traveler Care, Client Management, Sales, Revenue Management, Meetings & Events, Global Business Consulting, and GBP teams to align strategies, enhance engagement, and optimize collective outcomes

What We’re Looking For

• Fluent English (written/verbal); multilingual a plus

• Commercial, data-driven mindset with strong analytical and strategic skills

• Proven negotiator with a track record of structuring and closing strong agreements/deals

• Strong problem-solving skills; excels in ambiguity and under pressure

• Deep knowledge of hotels, hotel agreements, and the broader TMC/travel supplier landscape

• Working knowledge of revenue management and travel tech platforms (GDS, POS, booking tools)

• Excellent relationship-building, influencing, and communication skills across all levels

• Proven ability to manage multiple projects autonomously and remotely, with strong Excel/PowerPoint skills

• Thrives in fast-paced, evolving environments; flexible to travel domestically/internationally

Location

United States

The US national base salary range for this position is from

$88,200.00 - $163,800.00

The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus, which rewards participants based on company and individual performance.

For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance (https://experience100.ehr.com/LinkClick.aspx?fileticket=CjACTXO3wMk%3d&portalid=66)

The #TeamGBT Experience

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement (https://www.amexglobalbusinesstravel.com/gbt-recruitment-privacy-statement/) .

What if I don’t meet every requirement?

If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;”. You may be exactly the person we’re looking for!