Manager Fulfillment Center Ops, 2nd Shift

Staples; Beloit (WI); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Salary

Inclusive culture

Flexible PTO

Holiday schedule

Discounts

Company 401(k) match

Wellness programs

Job summary

Staples Beloit, WI is seeking a Fulfillment Center Team Manager to lead hourly associates, drive efficiency, and ensure customer-focused service. You will plan daily, weekly and monthly workflows, partner with the Operations Manager, uphold safety, and foster a collaborative, growth-minded team.

Requirements include change management, teamwork across levels, WMS familiarity, and a passion for safety and continuous improvement. This is a full-time on-site role with competitive benefits.

Qualifications

• Experience driving continuous improvement in warehouse processes.
• Proven ability to lead and develop teams across shifts.
• Strong communication and cross-functional collaboration skills.
• Familiarity with warehouse management systems (WMS).
• Commitment to safe work practices and safety culture.
• Analytical thinker with problem-solving abilities.
• Customer-focused mindset and service orientation.

Responsibilities

• Lead hourly associates to achieve performance, productivity, accuracy and quality.
• Plan daily, weekly and monthly department workflows and targets.
• Collaborate with the Fulfillment Center Operations Manager for success.
• Uphold safety procedures and foster a safety culture.
• Motivate and develop the team to deliver outstanding service.

Skills

Change management

Team leadership

Communication & collaboration

WMS /Fulfillment tech

Safety culture

Analytical thinking

Customer-focused mindset

Education

High school diploma or GED

Job description

2:00pm-10:30pm/Monday-Friday (May vary based on coverage needs)

Veterans encouraged to apply!

Join our Staples World Class Supply Chain Team and deliver essential products to our customers.

What you’ll be doing:

The Fulfillment Center Team Manager partners with the other managers to accomplish three goals; to delight customers with outstanding service that exceeds their expectations, to drive cost out of the organization by creating a process and executing a plan which creates efficiency so the team can stay on task and to honor our associates ensuring that their experience tomorrow is even better than today. In this role, you will manage and motivate hourly associates to achieve performance goals, productivity, accuracy and quality control standards. You will lead your team in ensuring the daily, weekly and monthly planning of your departments. You will collaborate with the Fulfillment Center Operations Manager to operate within all guidelines and partner for success. Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace and foster our safety culture. In your role as a leader, you will be essential to the success of Staples Supply Chain as we deliver to our customers.

What you bring to the table:

• An ability to manage through change and strive for continuous improvement by analyzing and making recommendations to established departmental processes and procedures
• An ability to foster communication and teamwork among staff and to collaborate with all members of your team, at all levels to ensure successful customer outcomes
• An understanding of and ability to use Fulfilment/Distribution technology (i.e. WMS where appropriate, hardware and software components)
• An ability to adopt our safety procedures quickly and ensure safe work practices which create a safety culture in the warehouse
• An ability to demonstrate analytical thinking and problem-solving
• An inclusive nature that seeks common ground, listens to others and advocates for the best solutions for the customer and for employees
• A commitment to lead by example and to a growth mindset as a leader, customer advocate and contributor

What’s Needed- Basic Qualifications

• A high school diploma or general education degree (GED)
• Minimum 3 yrs experience in a comparable role
• Basic English language skills (both verbal and written)
• Must pass a criminal background check and a drug screen
• An ability to lift, lower, push, pull or carry product up to a maximum of 70 pounds by hand

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We Offer:

• Salary
• Inclusive culture with associate-led Business Resource Groups and resources
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays), Online and Retail
• Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits