Manager, Forward Deployed Marketing Engineers

Profound; New York (NY); Hybride; USD 207 000 - 250 000; Plein temps

Résumé du poste

Profound, a leading AI marketing platform, is hiring a Manager, Forward Deployed Marketing Engineering. You will hire, lead, and coach a team of marketers who actively engage with customers and partners to deliver Profound solutions onsite.

You’ll stay hands-on with key accounts, set clear delivery standards, and collaborate with Product and Engineering to address barriers while enabling repeatable playbooks and templates across engagements.

Qualifications

• 6+ years in marketing or closely with marketing teams, in-house, agency or consulting.
• Ability to judge quality and business value of marketing outputs.
• Experience with AI, automation or marketing platforms is a plus.

Responsabilités

• Hire and develop the team, onboarding and coaching strong marketers.
• Stay hands-on with key accounts, building relationships with senior marketing leaders.
• Manage performance: set goals, review usage, close delivery gaps.
• Set delivery standards: define how teams identify needs, apply Profound, train users.
• Coach marketing judgment and customer leadership, produce clear recommendations.
• Build partner capability with agencies and consultancies, clarify responsibilities.
• Coordinate delivery with Engagement and Account Managers on priorities and opportunities.
• Collaborate with Product and Engineering to address product barriers.
• Create repeatable templates, training, and playbooks for customers and partners.

Connaissances

Marketing experience

Leadership

Builder aptitude

Product depth

Customer credibility

Description du poste

Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them.

Built on 2B+ real user prompts and growing, Profound's data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day.

Now we’re building the team that brings Marketing Engineering to the world’s biggest brands and our agency and consulting partners. As a Forward Deployed Marketing Engineer, you’ll embed with customer teams, often onsite, to understand their marketing work, identify where Profound can help, and build workflows that become part of everyday delivery. You’ll combine marketing judgment with deep product knowledge to help teams produce better work and use Profound confidently.

As the Manager, Forward Deployed Marketing Engineers, you'll lead and develop the team that brings Marketing Engineering to the world's biggest brands. You'll set the standard for how Profound deploys inside customer marketing teams, and you'll be accountable for whether the workflows your team ships become part of how those customers work every week.

What you'll do

• Hire and develop the team. Recruit strong marketing practitioners, lead onboarding and coach them to become effective customer-facing builders in Profound.
• Stay hands-on with customers. Lead selected engagements alongside your team, working onsite with practitioners and building relationships with senior marketing leaders.
• Manage performance. Set account-specific goals, review usage, and coach your team on the actions needed to improve results. Distinguish delivery gaps from customer or product constraints and help resolve them.
• Set delivery standards. Establish how the team understands customer needs, recommend applications, build in Profound, evaluate outputs and train users. Refine the approach as you learn what works.
• Coach marketing judgment and customer leadership. Help your team assess the quality of marketing outputs, develop clear recommendations and earn trust with practitioners and executives.
• Build partner capability. Work with our partnerships team to help agencies and consultancies adopt Profound within their own teams and client services. Establish clear responsibilities on shared customer engagements.
• Coordinate account delivery. Work with Engagement Managers on account priorities and delivery, and Account Managers on commercial opportunities. Allocate your team’s time where it can have the greatest impact.
• Partner with technical teams and Product. Bring in Agent Engineering for complex builds and reliability issues. Help your team document product barriers and work with Product and Engineering to address them.
• Make successful approaches repeatable. Turn proven applications into templates, training and playbooks that customers, partners and Profound teams can use independently.

Who you are

As the Manager, Forward Deployed Marketing Engineering, you'll hire, lead and develop a team of marketers who help customers and partners put Profound to work. You'll stay hands-on with key accounts, coach your team on marketing and customer delivery, and be accountable for activation, sustained usage across the accounts your team serves.

Marketing experience

6+ years working in marketing or closely with marketing teams—in-house, at an agency or consultancy, or in a martech solutions or consulting role. You understand marketing priorities and can judge the quality and business value of the work. Expertise in a particular industry or marketing discipline is a plus.

Leadership

Experience managing or formally leading practitioners, ideally in a customer-facing or consulting team. You can hire and develop strong people, set clear priorities and coach others to lead customer conversations and deliver results. You're comfortable establishing how a new team operates while staying hands-on.

Builder aptitude

You're comfortable learning and applying technology to marketing problems, and helping others do the same. Experience with AI, automation or marketing platforms is a strong plus; coding isn’t required. You can assess whether your team’s work solves the customer’s problem and recognize when to bring in technical expertise.

Product depth

You learn tools quickly and deeply, and are excited to become an expert in Profound. You'll use that knowledge to coach your team and maintain a high standard of delivery. Profound University certification is a plus.

Customer credibility

You earn trust with practitioners and senior marketing leaders, lead executive conversations and help your team navigate complex customer relationships. You're comfortable working regularly on site and collaborating directly with agency and consulting partners.

How we hire

Our process is designed to show us how you think as a leader and practitioner: whether you can understand a real marketing problem, evaluate a credible solution, coach a builder to improve it, and explain it to a customer.

Location

This is an on-site role based in our NYC, SF, or London office with regular travel to customer sites.

For this role, the expected base salary range is $207,000 to $250,000 (NYC and SF) and £131,000 to £166,000 (London). Profound's total compensation package is designed to be competitive and includes base salary, variable compensation, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.

Note: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.