Manager FOH

BBQ Holdings, Inc.; Saint Paul (MN); On-site; USD 55,000 - 75,000; Full time

Job summary

BBQ Holdings, Inc. in Saint Paul, MN seeks a Restaurant Manager to oversee the daily operations of the restaurant. You will manage food preparation, ensure health and safety compliance, and maintain customer satisfaction through effective leadership and issue resolution.

The role requires a strong emphasis on staff supervision, inventory management, and accurate reporting to regional managers. Candidates should have restaurant experience, with management preferred, and the ability to work 50+

Qualifications

• High school diploma or equivalent required.
• Previous restaurant experience required; management experience preferred.
• Familiarity with food handling, safety, and other restaurant guidelines.
• Proficient with Microsoft Office Suite or related software.

Responsibilities

• Oversees daily restaurant operations.
• Ensures compliance with health, safety, food handling, and hygiene standards.
• Maintains customer satisfaction and handles complaints diplomatically.
• Manages inventory, purchases, and cost estimates.
• Prepares and submits operations reports to regional management.

Skills

Supervisory skills

Leadership

Customer service

Time management

Organizational skills

Food safety knowledge

Proficient with Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Position Summary

The Restaurant Manager is responsible for overseeing and managing the daily operations of the restaurant.

Primary Accountabilities

• Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
• Ensures customer satisfaction with all aspects of the restaurant and dining experience.
• Handles customer complaints, resolving issues in a diplomatic and courteous manner.
• Ensures compliance with alcoholic beverage regulations.
• Estimates food and beverage costs.
• Manages inventory and purchases food and supplies.
• Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service.
• Collaborates with chefs to develop appetizing menus.
• Maintains sales records and tracks cash receipts.
• Prepares and submits operations reports and other documentation requested by the regional manager.
• Performs other duties as assigned.

Knowledge, Skills, & Abilities

• Education/Certifications:
• High school diploma or equivalent required.
• Experience:
• Previous restaurant experience required, management experience preferred.
• Skills/Competencies:
• Strong supervisory and leadership skills.
• Excellent interpersonal skills with a focus on customer service.
• Excellent time management skills.
• Excellent organizational skills and attention to detail.
• Familiarity with food handling, safety, and other restaurant guidelines.
• Proficient with Microsoft Office Suite or related software.
• Flexibility to work a minimum of 50 hours per week, with the possibility of additional hours or adjustments based on company and business needs.

Physical Requirements

When performing the duties of this job, the employee is frequently required to move throughout the workplace; sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance, stoop, kneel and verbally communicate. The employee is occasionally required to lift and/or move up to 50 pounds. Specific vision abilities required by the job includes close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

This description is intended to be only a general outline of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. It is expected that the employee performs these and any other activities which may be assigned, or which may occur in the normal course of work. This description is not a contract or guarantee of employment nor does it alter the "at-will" relationship.