Manager, Financial Clearance Center

Socket.dev; Gainesville (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

Socket.dev is seeking a Manager of the Financial Clearance Center to oversee daily operations and ensure timely, accurate execution of centralized financial clearance activities including verification, pre-certification, medical necessity validation, patient liability estimation and financial counseling prior to service.

The role requires a Bachelor’s degree preferred and a minimum of 3 years in revenue cycle or related healthcare operations, with supervisory experience preferred and strong

Qualifications

• Bachelor’s degree preferred.
• Minimum of 3 years of experience in revenue cycle, patient access, financial clearance, authorization, or related healthcare operations.
• Supervisory or team lead experience preferred.
• Not required: license/certification/registration.
• Strong operational management skills including daily work execution, staffing, productivity monitoring, quality assurance and service levels.
• Effective communication: provide direction, coach staff, resolve issues, report to leadership.
• Demonstrated ability to lead standardized workflows, process improvements and staff development.

Responsibilities

• Oversee daily financial clearance operations and ensure timely, accurate execution of activities.
• Manage team workflows, monitor productivity and quality, and resolve operational issues.
• Support standard work, escalation pathways, and compliance across the enterprise.
• Collaborate with Scheduling, On-Site Registration, Utilization Management and other partners to improve pre-service outcomes.
• Drive reductions in denials and day-of-service disruption and improve patient financial experience.

Skills

Leadership

Operations management

Staff coaching

Communication

Problem-solving

Team collaboration

Workflow standardization

Education

Bachelor's degree preferred

Tools

EHR revenue cycle modules

Real-Time Eligibility (RTE)

Work queue platforms

Operational dashboards

Reporting tools

Job description

Overview

The Manager of the Financial Clearance Center (HB/PB) is responsible for overseeing daily operations and ensuring timely, accurate execution of centralized financial clearance activities, including benefits/eligibility verification, authorization and pre-certification, medical necessity validation, patient liability estimation, and financial counseling and care coverage prior to time of service. This role manages team workflows, monitors productivity and quality, resolves operational issues, supports standard work, and ensures staff follow established processes, service standards, escalation pathways, and compliance expectations across the enterprise. The Manager partners with Scheduling & Pre-Service, On-Site Registration, Utilization Management, Clinical Operations, Patient Financial Services, Revenue Integrity, Technology/Analytics, and strategic business partners to support consistent pre-service outcomes, reduce avoidable denials and day-of-service disruption, and improve the patient financial experience.

Qualifications

Education: Bachelor’s degree preferred.

Experience: Minimum of 3 years of experience in revenue cycle, patient access, financial clearance, authorization, or related healthcare operations.

Supervisory or team lead experience preferred.

License/Certification/Registration: Not required.

Strong operational management skills, including experience overseeing:

• Daily work execution
• Staffing and workforce management
• Productivity monitoring
• Quality assurance
• Service level standards

Effective communication skills with the ability to:

• Provide clear direction to staff
• Coach and develop team members
• Resolve operational issues
• Communicate updates to leadership and key stakeholders

Demonstrated ability to lead teams through:

• Standardized workflows
• Process improvements and changes
• Employee training and development
• Performance expectations and accountability measures

Strong technology fluency with experience using:

• Electronic Health Record (EHR) revenue cycle modules
• Real-Time Eligibility (RTE) tools
• Authorization and referral workflows
• Work queue management platforms
• Operational dashboards
• Reporting and analytics tools

Proven ability to support operational efficiency, quality outcomes, and service excellence in a healthcare environment.

Strong leadership, organizational, problem-solving, and team collaboration skills.