Manager Finance (Services Revenue)

Crown Castle in; Houston (TX); Hybrid; USD 114,000 - 157,000; Full time

Benefits offered by this job

Healthcare plans

401(k) plan with employer match

Parental leave

Tuition reimbursement

Scholarship program

Matching charitable contributions

Paid time off

Office snacks and beverages

Job summary

Crown Castle is seeking a Manager, Finance in Houston, TX to serve as a strategic finance partner for the Customer Implementation organization and Tower Services. You will lead planning and analysis, build advanced models, and drive performance management to support revenue growth and profitability.

You will collaborate across Finance, Operations, Commercial, BI, and executive leadership to improve forecasting accuracy, identify risks, and deliver decision-ready insights.

Qualifications

• Bachelor's degree in Finance, Accounting, or Economics.
• 7+ years of progressive experience in finance, FP&A, operational finance, or related analytical roles.
• Advanced financial modeling skills with forecasting, business cases, scenario analyses, long-range plans, and performance models.
• Strong understanding of accounting principles, forecasting methodologies, variance analysis, profitability analysis, and capital planning.
• MBA, CPA, and/or CFA preferred.

Responsibilities

• Lead FP&A activities including monthly forecasting, annual planning, long-range planning, and ad hoc analysis.
• Develop and maintain sophisticated financial models for revenue, expenses, labor, capital, and profitability.
• Partner with Customer Implementation leadership to assess performance and drive improvements.
• Collaborate with Commercial leadership on pricing, RFPs, costs, and margins for new services.
• Translate analyses into concise executive presentations and narratives highlighting trends and actions.
• Create dashboards and scorecards to monitor performance and enable leadership visibility.
• Analyze monthly results, perform variance analysis, and communicate insights to senior leadership.
• Work with Operations, Accounting, Sales, BI to align data, improve reporting, and support strategy.
• Partner with BI to develop Power BI dashboards and self-service reporting.
• Serve as trusted finance advisor to Tower Services leadership and drive strategic recommendations.
• Identify emerging risks and opportunities with senior leadership and propose actions.

Job description

Houston, TX 8020 Katy Fwy
Houston, TX 77024, USA

For more than three decades, Crown Castle has led the way in shared communications infrastructure, delivering profitable solutions by connecting communities, businesses, and people, and enabling each to thrive with reliable access to voice and data in more places, faster than ever before. When you join Crown Castle, you become part of a dynamic team of passionate and collaborative professionals engaging in complex challenges and contributing to projects that shape the future of life and work.

ABOUT THE ROLE

The Manager, Finance will serve as a strategic finance business partner supporting Crown Castle's Customer Implementation organization and the broader Tower Services segment. This role is responsible for leading financial planning and analysis activities, providing operational and financial insights, developing advanced financial models, and driving performance management processes that support revenue growth, profitability, operational execution, and strategic decision‑making.

The successful candidate will combine strong finance and accounting expertise with advanced analytical capabilities to translate complex operational and financial information into concise, executive-level business narratives. This individual will partner closely with Customer Implementation, Commercial, Accounting, Business Intelligence, and executive leadership to evaluate business performance, identify risks and opportunities, improve forecasting accuracy, and drive data-based decisions.

This role requires a highly analytical self-starter who is comfortable working in a fast-paced environment, independently leading complex workstreams, synthesizing information from multiple sources, influencing cross-functional stakeholders, and delivering decision-ready analysis that supports Tower Services financial and operational objectives. This position will play a key role in helping leadership understand the financial and operational drivers impacting customer delivery, service execution, revenue recognition, margins, and long-term business performance.

WHAT YOU WILL DO

• Lead financial planning and analysis activities supporting Crown Castle's Customer Implementation organization and Tower Services segment, including monthly forecasting, annual planning, long-range planning, and ad hoc business analysis.
• Develop, maintain, and enhance sophisticated financial models that evaluate revenue, operating expenses, labor utilization, productivity, capital investments, customer activity, and profitability across the Tower Services operations.
• Partner with Customer Implementation leadership to evaluate operational performance, understand key business drivers, and recommend actions to improve financial and operational outcomes.
• Partner with Commercial leadership to prepare pricing recommendations and RFP responses, cost and margin analysis for new service offerings and customer deal negotiations.
• Translate complex financial and operational analyses into concise executive presentations and business narratives that clearly communicate key trends, risks, opportunities, and recommended actions.
• Create, monitor, and enhance operational and financial performance metrics, dashboards, and scorecards that support leadership visibility into business performance and execution effectiveness.
• Analyze monthly financial results and operational performance, perform variance analysis, identify root causes, and communicate actionable insights to senior leadership.
• Partner with Operations, Customer Implementation, Accounting, Sales, and Business Intelligence teams to align assumptions, validate data, improve reporting accuracy, and support strategic decision-making.
• Partner with Business Intelligence to develop and maintain Power BI dashboards, self-service reporting solutions, and data visualizations that improve visibility into performance and facilitate informed decision‑making.
• Serve as a trusted finance advisor and subject matter expert for Tower Services leadership, providing strategic recommendations that balance financial performance, operational execution, and customer outcomes.
• Partner with senior leadership to identify emerging risks and opportunities and proactively develop recommendations that support achievement of Tower Services financial objectives.

WHAT YOU WILL NEED TO SUCCEED

• Bachelor's degree in Finance, Accounting, or Economics.
• 7+ years of progressive experience in finance, FP&A, operational finance, business partnering, accounting, or related analytical roles.
• Advanced financial modeling skills with demonstrated experience building forecasting models, business cases, scenario analyses, long-range plans, and operational performance models.
• Strong understanding of accounting principles, forecasting methodologies, variance analysis, profitability analysis, capital planning, and operational finance.
• Experience supporting operational business functions and translating operational performance drivers into financial outcomes.
• Advanced proficiency in Microsoft Excel and PowerPoint with the ability to create complex models, perform extensive analyses, and prepare presentations intended for executive‑level audiences.
• Experience with Power BI or similar business intelligence and data visualization tools.
• Experience developing financial and operational KPIs, dashboards, scorecards, and management reporting packages.
• Demonstrated ability to analyze large and complex datasets, identify trends, and convert data into actionable business recommendations.
• Strong communication and executive presentation skills with the ability to simplify complex business issues and influence decision‑making at all levels of the organization.
• Proven ability to build cross‑functional relationships, influence without authority, and effectively partner with operational and executive leaders.
• MBA, CPA, and/or CFA preferred.

Where You Will Work

To optimize collaboration, relationship building, and key stakeholder engagement, this role aligns to a 4:1 hybrid model which is in office Monday-Thursday with the option for remote work on Fridays.

YOUR COMPANY BENEFITS

At Crown Castle, we do our best to ensure you have access to the resources you need to live a healthy and happy life no matter where you are in life. Our benefits are built around your individual needs, covering physical, mental, and financial health and designed to enhance your quality of life.

We are proud to offer a full suite of health and wealth benefits for you and your loved ones. Below are a few of the key highlights of the many benefits we provide.

• Comprehensive healthcare plans with highly company subsidized premiums and up to $2,000 annual company contribution to your Health Savings Account (HSA base plan for employee and dependents).
• Market-leading 401(k) plan, which includes up to 10% company contributions through our 5% match and 5% profit sharing program (based on employee contributions).
• New-child leave up to 8 weeks of 100% paid leave upon birth or legal adoption of a new child. Birth mothers are eligible for up to 8 weeks of additional 100% paid medical leave.
• Tuition reimbursement up to $5,250 per year of eligible tuition and fees.
• Crown Castle scholarship program awarding up to $10,000 per recipient each year for eligible dependent children of employees and interns.
• Matching charitable contributions to qualified charitable organizations of up to $1,000 per year per teammate.
• Generous paid time-off for eligible full-time employees (minimum 18 days per year based on years of service).
• All offices provide free beverages and snacks.

Compensation

The salary range offered for this position is $114200 - $157100 annually. A candidate's offer is determined by various factors including but not limited to, depth of experience, role-related knowledge and skills, relevant education or training, internal alignment, and work location. Depending on the position offered, the compensation package may also include incentive compensation opportunities in the form of a discretionary annual cash bonus or commissions, and equity incentives.

Additional Information

Pursuant to the Los Angeles County and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We do not accept resumes from agencies, headhunters, or other third‑party suppliers who have not signed a formal agreement with us. This position will remain posted until filled.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.