Manager, Finance Operations Programs

Entergy; New Orleans (LA); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Health benefits

Job summary

Entergy seeks a Manager of Financial Operations Programs to oversee the Shared Services Financial Operations portfolio, including Supplemental and Travel & Expense Programs. You will lead strategy, governance, performance, and continuous improvement while ensuring compliance and risk mitigation across enterprise programs.

You will design and test internal controls, manage vendor relationships, and partner with Procurement to maximize organizational value, delivering measurable improvements in

Qualifications

• Bachelor’s degree required; advanced degree preferred.
• Seven or more years in Financial Operations, Accounting, Finance, or related functions.
• Three or more years in leadership or people management.

Responsibilities

• Provide leadership for the Financial Operations program portfolio, driving governance and strategy.
• Design, implement, and test internal controls to mitigate risks and fraud.
• Oversee vendor and contract management, financial systems optimization, and procurement liaison.
• Lead continuous improvement and innovation across programs to improve efficiency and customer value.

Skills

Team Leadership

People Management

Governance

Risk Management

Program Strategy

Vendor Management

Procurement

Automation

Analytics

Process Optimization

Internal Controls

Fraud Prevention

Communication

Stakeholder Management

Analytical Thinking

Problem Solving

Education

Bachelor’s degree in Accounting, Finance, Business Administration, Business Analytics, Operations Management, Auditing, or related field

Job description

Job Summary

The Manager, Financial Operations Programs is responsible for the oversight, governance, and optimization of the Shared Services Financial Operations portfolio, including the Supplemental and Travel & Expense Programs (One Card and Storm Logistics Card). This role provides strategic leadership across the full program lifecycle, ensuring programs align with organizational objectives while delivering measurable improvements in operational efficiency, customer experience, cost savings, compliance, and risk mitigation. As the leader responsible for these enterprise programs, the Manager oversees program strategy, governance, performance, operational excellence, and continuous improvement. The role is also accountable for designing, documenting, implementing, and testing internal controls that mitigate operational, financial, compliance, and fraud risks. Reporting to the Director, Finance Operations, this position serves as a key leader within the Finance Operations organization, developing high-performing teams while driving innovation and delivering exceptional service to internal stakeholders.

Key Responsibilities

1. Team Leadership & People Management Lead, coach, and develop a high-performing team responsible for daily program operations. Foster a culture of accountability, engagement, continuous learning, collaboration, and operational excellence. Manage day-to-day team activities, including operational support, timesheet approvals, expense report approvals, performance management, employee coaching, career development, and succession planning. Model leadership behaviors that promote trust, adaptability, and cross-functional collaboration.
2. Operational Governance & Risk Management Establish and maintain effective governance across all assigned programs. Design, document, implement, and periodically test internal controls to ensure regulatory compliance, financial accuracy, operational integrity, and fraud prevention. Identify, assess, and proactively mitigate operational and compliance risks. Develop and interpret policies, standards, and operating procedures, overseeing contract administration, compliance monitoring, financial systems optimization, and fraud prevention initiatives.
3. Program Strategy & Ownership Own the strategic direction, governance, performance, and execution of the Financial Operations program portfolio. Translate strategic objectives into actionable initiatives that improve operational efficiency, customer experience, cost effectiveness, and risk management. Drive continuous improvements through technology, automation, analytics, and process optimization. Manage vendor relationships and partner with Procurement to negotiate contracts, monitor vendor performance, ensure contractual compliance, and maximize organizational value.
4. Innovation & Continuous Improvement Identify and implement new products, services, technologies, and operational processes that improve business performance. Evaluate emerging opportunities that expand the Finance Operations service portfolio. Lead initiatives that increase program maturity, scalability, efficiency, and customer value. Champion continuous improvement methodologies and operational excellence across all assigned programs.

Minimum Qualifications

Education

• Bachelor’s degree in Accounting, Finance, Business Administration, Business Analytics, Operations Management, Auditing, or a related field (Advanced degree preferred).
• Equivalent combination of education and relevant experience may be considered.

Experience

• Seven (7) or more years of progressive experience in Financial Operations, Accounting, Finance, or related business functions.
• Three (3) or more years of leadership or people management experience.
• Demonstrated experience in financial operations, program management, internal controls, compliance, vendor and contract management, financial systems, and team leadership.

Knowledge, Skills & Abilities

Strategic thinker with strong business acumen and ownership mentality. Strong leadership, coaching, and team development skills. Excellent communication, stakeholder management, analytical, and problem-solving capabilities. Strong understanding of governance, internal controls, compliance, and risk management principles.