Manager, Finance

Entertainment Places; Williamsburg (VA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

Complimentary Park Tickets and Passes

Park Discounts on Food and Merchandise

Medical, Dental, and Vision Insurance

401K Retirement plan

Voluntary Insurance

Life Insurance

Disability Benefits

Tuition Reimbursement

Dependent and Health Care Flexible Spd

Employee Assistance Program

Legal Assistance Plan

Job summary

Entertainment Places in Williamsburg, VA seeks a Labor & Business Analyst to drive data‑driven decisions across revenue, attendance and labor. You will lead a dedicated team to deliver actionable insights and partner with parks leadership to optimize budgets and schedules.

You will mentor staff, develop executive dashboards, and collaborate across departments to improve financial performance and guest satisfaction. A Bachelor's in Business is required, with strong Excel and BI tool proficiency.

Qualifications

• Bachelor’s degree in Business or a related field is required.
• Strong leadership, motivational and organizational skills essential.
• Ability to build relationships and influence leaders.
• Proactive and service-oriented approach to problem solving.
• Excellent written and verbal communication skills.
• Experience managing labor on a daily, weekly or monthly basis.
• Ability to multi-task in a fast-paced environment and prioritize effectively.
• Strong problem solving skills and attention to detail.
• Translate data into clear, actionable business insights for all leadership levels.
• Proficient with Microsoft Office, especially Excel, for data analysis and presentation.
• Experience using timekeeping, BI, reporting and database tools to support labor management and forecasting.

Responsibilities

• Support finance and park leadership through data-driven analysis to improve revenue, attendance, labor, operating expenses, and guest satisfaction.
• Lead, develop and mentor the Williamsburg Labor & Business Analysis Team.
• Partner with departments to manage labor and operating expenses against budget and forecast, including dollars, hours, productivity trends and variance drivers.
• Serve as main contact for budgeting and reporting processes with park leadership.
• Identify and communicate solutions to improve schedules created by the TMM system to reduce manual adjustments.
• Develop executive-ready reporting, dashboards and analysis to improve visibility into financial results and labor trends.
• Maintain company scheduling policies.
• Seek opportunities for continuous process improvements.
• Develop team through coaching and career development discussions.
• Provide analytical support to the VP of Finance including forecasting, variance analysis, and decision-support materials.

Skills

Leadership

Communication

Relationship Building

Problem Solving

Data Analysis

Multitasking

Time Management

Attention to Detail

Influence Leaders

Education

Bachelor's degree in Business or related field

Tools

Excel

BI Tools

Timekeeping Systems

Job description

Requirements and Competencies

• Must possess a Bachelor’s degree in Business or a related field
• Must possess strong leadership, motivational and organizational skills
• Must be able to build relationships and influence leaders
• Must have a proactive and service-oriented approach to problem solving
• Must have excellent written and verbal communication skills
• Must have experience managing labor on a daily, weekly or monthly basis
• Must have the ability to multi-task in a fast paced environment and prioritize effectively
• Must have strong problem solving skills and attention to detail
• Must be comfortable working with all levels of leadership and able to translate data into clear, actionable business insights
• Must have strong proficiency with Microsoft Office applications, especially Excel, including the ability to analyze, organize and present financial and operational data
• Must have experience using timekeeping, business intelligence, reporting and database tools to support labor management, forecasting and performance analysis

Desired Qualifications

• Previous leadership experience preferred
• Experience using all TMM system modules is preferred

Primary Responsibilities

• Support finance and in-park leadership through data-driven analysis and collaboration to improve revenue, attendance, labor, operating expense and Guest satisfaction performance
• Lead, develop and mentor the members of the Williamsburg Labor & Business Analysis Team
• Partner with departments to manage labor and operating expenses against budget and forecast, including dollars, hours, productivity trends and key variance drivers
• Serve as the main point of contact for all park leadership with regard to the budgeting and reporting processes
• Continually identify and communicate solutions to improve schedules created by the TMM system to reduce manual adjustments/edits
• Develop executive-ready reporting, dashboards and analysis to improve visibility into financial results, labor trends, attendance patterns and operational performance
• Maintain company policies regarding the production of schedules
• Proactively seek out opportunities for continuous process efficiencies and improvement
• Develop team through routine career development, coaching and feedback discussions
• Provide analytical support to the VP of Finance, including forecasting, variance analysis, financial modeling and decision-support materials for leadership discussions
• Perform other duties as assigned

What else is important

• Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing).
• Able to walk/stand for extended periods of time.
• Navigate uneven surfaces and walk throughout onstage and backstage areas of the parks.
• Work indoors and outdoors, in varying weather, to include extreme heat.
• Position may be exposed to fumes, dust, odors, and cold/heat temperature extremes
• Perform cleaning duties, including use of cleaning chemicals.
• Work a flexible schedule/hour based on business need, to include opening, mid-, and closing shifts, nights, weekends, and holidays.
• Occasional weekend work is expected and may be required as team staffing levels dictate.
• Dedicated weekend work is possible.

Compensation

65K-75K USD Annually

The perks of the position

• Paid Time Off
• Complimentary Park Tickets and Passes
• Park Discounts on Food and Merchandise
• Medical, Dental, and Vision Insurance
• 401K Retirement plan
• Voluntary Insurance
• Life Insurance
• Disability Benefits
• Tuition Reimbursement
• Dependent and Health Care Flexible Spending Accounts
• Employee Assistance Program
• Legal Assistance Plan

EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

United Parks & Resorts is a world-renowned leader in the themed-park and entertainment industry. Our success is built on a passion for caring for animals and a dedication to delivering positive, memorable experiences to people from around the world. We’re also committed to helping ambitious people achieve their professional best. We’re always seeking exceptionally skilled and knowledgeable individuals for a variety of roles throughout our organization.