Manager, External Engagement

Amgen; United States; Remote; USD 102,000 - 138,000; Full time

Benefits offered by this job

Retirement and Savings Plan

Stock-based long-term incentives

Flexible work models

Job summary

Amgen is seeking a Manager, External Engagement to lead seamless operations across media relations, social, and digital communications. You will collaborate with cross-functional teams and agency partners to support Amgen’s external engagement initiatives.

The role sits remotely in the U.S. with East Coast hours preferred, reporting to the Executive Director, External Engagement. A strong background in public relations and digital storytelling is required to impact high-profile campaigns.

Qualifications

• Doctorate or equivalent in a related field is required.
• Experience in public relations and/or communications and/or journalism is required.
• Proven track record in leading external engagement, media relations and digital campaigns.

Responsibilities

• Support media relations, social media and digital channels in day-to-day operations.
• Supervise the Corporate Affairs review process to ensure compliance and training.
• Distribute Amgen global press releases.
• Prepare reports on media, social and digital performance.
• Manage external engagement vendors and contracts.
• Collaborate with cross-functional teams and executives.
• Lead external engagement metrics and reporting across channels.
• Develop briefing materials and integrated engagement plans as needed.
• Manage budgets, POs and invoices for external engagement.
• Identify industry trends and new digital communication technologies.
• Direct agency partners to achieve external communications goals.
• Maintain journalist databases and contact resources.
• Support media pitching, social publishing and content coordination.

Skills

Public relations

Social media

Digital communications

Corporate communications

Media relations

Education

Doctorate degree

Master’s degree

Bachelor’s degree

Associate’s degree

High school diploma / GED

Tools

Media monitoring tools

Social listening platforms

Analytics tools

Job description

Career Category

Corporate Services

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. Amgen is advancing a broad and deep pipeline and portfolio of medicines to treat heart disease, obesity and obesity-related conditions, rare diseases, inflammatory conditions and cancer. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

**Manager, External Engagement**

What you will do

Let’s do this. Let’s change the world. In this vital role you will play a pivotal role in ensuring seamless operations across our media relations, social media and digital communications teams. This is a unique opportunity to contribute to a hard-working team, harnessing your operational expertise to support Amgen’s highest-priority external communications and engagement initiatives.

To achieve their goals, the Manager will collaborate with numerous internal cross-functional teams, agency partners and vendors. This position reports directly to the Executive Director, External Engagement, operating as a self-starter while working on a collaborative and impactful team. This position can sit remotely in the U.S. and does not need to be based in Thousand Oaks, CA. East Coast working hours are preferred.

Responsibilities:

• Support the media relations, social media and digital communications teams in day-to-day operations, ensuring smooth coordination of activities across external engagement
• Supervise the Corporate Affairs material review process and system to ensure compliance with company standards and regulations, including maintaining the training program
• Distribute Amgen global press releases
• Prepare comprehensive media, social and digital monitoring and performance reports around key company news and campaigns
• Manage contracts and relationships with external engagement vendors across media, social and digital; assess and recommend new vendors and opportunities for consideration
• Work closely with a wide variety of teams within Corporate Affairs and cross-functionally
• Lead integrated external engagement metrics and reporting across media, social and digital channels
• Develop executive briefing materials and integrated external engagement plans as needed
• Manage the external engagement budget, purchase orders and invoices
• Identify and assess emerging industry trends, earned media outlets, social platforms and digital communication technologies to ensure Amgen remains at the forefront of external engagement best practices
• Direct public relations, social media and digital agency partners to maximize impact and help achieve external communications goals and objectives
• Maintain and regularly update the media team’s journalist database and other external engagement contact and channel resources
• Support media pitching and engagement, social media publishing and community management, and digital content coordination

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The highly organized professional we seek is a collaborative and proactive communications operations leader with these qualifications.

Basic Qualifications:

Doctorate degree

OR

Master’s degree and 2 years of public relations and/or communications and/or journalism experience

OR

Bachelor’s degree and 4 years of public relations and/or communications and/or journalism experience

OR

Associate’s degree and 8 years of public relations and/or communications and/or journalism experience

OR

High school diploma / GED and 10 years of public relations and/or communications and/or journalism experience

Preferred Qualifications:

Five plus years of experience in public relations, social media, digital communications and/or corporate communications

• Close attention to detail, collaborative spirit and commitment to operational excellence
• Excellent interpersonal skills; enthusiastic teammate and self-starter; serious commitment to hard work and excellence
• Biotechnology and/or pharmaceutical communications experience
• Excellent consulting, writing, editing, presentation and communication skills
• Working knowledge of healthcare media, social platforms and digital communications channels
• Familiarity with media monitoring, social listening, digital publishing and analytics tools and platforms
• Ability to interface professionally with corporate leaders and managers
• Experience working at or managing public relations, social media or digital agency partners and vendor relationships
• Ability to think quickly, analytically and creatively to accommodate a dynamic environment

What you can expect from us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer. We make all employment decisions without regard to race, color, religion, sex or any other characteristic protected by applicable law.

We provide reasonable accommodations to applicants and employees with disabilities, consistent with legal requirements. Please contact us to request accommodation.

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Salary Range

101,904.80USD -137,871.20USD