Manager, Executive Assistant & Workplace Operations Vancouver, BC

Asana; San Francisco (CA); Hybrid; USD 190,000 - 223,000; Full time

Benefits offered by this job

Mental health benefits

Career coaching & support

Inclusive family building benefits

Long‑term savings/retirement plans

In‑office culinary options

Job summary

Asana is seeking a strategic and people‑savvy leader to manage our global Administrative Business Partner (ABP) community from the San Francisco office. This role blends operations with people leadership to provide stable, clear guidance to executives and ABPs worldwide.

You will lead a full‑time, hybrid team, oversee offshore ABP support, and develop playbooks for calendar management, travel, and meeting rhythms that scale with Asana's growth while maintaining a human‑centric approach and high

Qualifications

• 8+ years of people management experience with change leadership and remote teams.
• Strategic mindset with ROI mindset and data-driven decision making.
• Proven ability to coach and develop a global ABP team.

Responsibilities

• Lead the global ABP community and offshore support program.
• Balance operational rigor with human-centric leadership and empathy.
• Develop playbooks for calendar management, travel, and meeting rhythms.
• Manage headcount planning, budgeting, and workload balance.
• Partner with executive leaders to drive alignment with company goals.

Skills

People management

Remote team leadership

Strategic business acumen

Executive stakeholder management

Empathy and coaching

AI tool awareness

Google Workspace

Tools

Google Workspace

Job description

Asana is looking for a strategic, supportive, and business‑savvy leader to manage our global Administrative Business Partner (ABP) community. This is more than a traditional operations role; it is a people‑first leadership position designed to bring stability, clarity, and growth to a team that is the backbone of our executive leadership.

You will lead our full‑time, global ABPs and oversee our offshore ABP support program. Your mission is to balance operational rigor with a human‑centric approach, ensuring our ABPs feel supported in their career journeys while providing world‑class partnership to Asana’s top executives.

This role is based in our San Francisco office with an office‑centric hybrid schedule. The standard in‑office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you’re interviewing for this role, your recruiter will share more about the in‑office requirements.

What you’ll achieve

• Bridge Strategy & Execution: Act as a high‑level partner to the Head of RE & Workplace, ensuring the ABP function aligns with Asana’s broader business goals.
• Evaluate & Optimize: Conduct comprehensive strategic audits of internal programs. You will determine their long‑term viability, impact on executive productivity, and whether to scale, pivot, or maintain the current model.
• Development of Team: Coach the high‑performing team of ABP’s, ensuring they are accountable for the overall quality and consistency of their work, ensuring every interaction is grounded in business context and aligned to company priorities. Establish clear expectations for business acumen, judgment, and impact across the ABP team.
• Standardize Excellence: Develop a standard of excellence based on the Asana Operating Principles for executive support—creating playbooks for calendar management, global travel, and meeting rhythms that allow for executive‑specific nuances while maintaining a high global standard.
• Resource Management: Manage headcount planning, budgeting, and workload balancing. You’ll ensure that the ABP team is not over‑leveraged and that every executive has the right level of support. You will provide ABP coverage from time to time when we are resource constrained.
• Foster Culture: Build a sense of community and team among a group that is often siloed within different functional departments.
• Lead with Empathy: Act as a stable, empathetic, and supportive coach for the ABP team, helping them navigate their fast paced and high stress roles and charting clear pathways for their professional development.

About you

• 8+ years of people management experience and a proven track record of leading through change with grace and transparency and leading high‑performing teams. You have experience in leading remote teams and building relationships with Executive leaders.
• Strategic Business Acumen: You don’t just manage tasks; you understand business drivers. You can look at a program and see the ROI (or lack thereof) through data and stakeholder feedback.
• Systems Thinking: You love using tools (big plus if that’s Asana!) and are proficient in using AI tools to create clarity out of chaos. You think in terms of scalable processes, not just one‑off fixes and have a curiosity about leveraging AI to enhance the team’s productivity. You have established clear role expectations, operating norms, and standards of excellence across executive support functions and the ability to navigate, digest, and make decisions amidst ambiguity.
• Executive Presence: You are comfortable interacting with executive leaders, possessing the professional polish and discretion required to manage the teams that support them. You have experience in building strong relationships with executive leaders who are remotely located.
• Resilience & Stability: You are the calm in the storm. You can navigate ambiguity and high‑stakes environments without passing stress down to your team.
• Technical Savvy: Expert‑level knowledge of Google Workspace and a passion for mastering Asana to streamline global coordination.
• Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision‑making.

At Asana, we’re committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you’re interested in this role and don’t meet every listed requirement, we still encourage you to apply.

What we’ll offer

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we’re committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.

For this role, the estimated base salary range is between $190,000 - $223,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you’re interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long‑term savings or retirement plans
• In‑office culinary options to cater to your dietary preferences

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you’re interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.