Manager Environmental Services - FT Days

Hugh Chatham Memorial Hospital; Milwaukee (WI); On-site; USD 57,000 - 85,000; Full time

Benefits offered by this job

Health and welfare benefits

Paid Time Off

Retirement plans

Job summary

Advocate Health is seeking a senior operations leader for Environmental Services, Patient Transport, and Linen Distribution at the Milwaukee area site. The role oversees multiple functions, drives continuous improvement, and ensures compliant, high-quality service delivery.

Responsibilities include HR duties, budgeting, and aligning with organizational ethics. The position requires strong leadership, communication, and analytical skills to support department goals and patient care initiatives.

Qualifications

• Must have strong management and interpersonal skills.
• Excellent written and verbal communication abilities.
• Proficiency in Microsoft Office Suite is required.
• Strong organization and time management capabilities.
• Ability to work under stress and think critically.

Responsibilities

• Oversee Environmental Services, Patient Transport and Linen Distribution for assigned site.
• Contribute to quality improvement initiatives and drive change with analytics.
• Ensure compliance with infection control, policies, and regulatory requirements.
• Drive patient satisfaction and maintain service levels for internal customers.
• Lead department changes and monitor process improvement outcomes.
• Perform HR duties including interviews, evaluations, and staff development.

Skills

Strong management

Interpersonal skills

Written and verbal communication

Organization and time management

Critical thinking

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

Department:

11906 Aurora St. Lukes Medical Center - Environmental Services

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Monday through Friday with weekend as needed for business needs. 7am-4pm hours which can vary based on business needs.

Pay Range:

$41.10 - $61.65

Major Responsibilities:

• Manages and has accountability including but not limited to: Environmental Services, Patient Transport and Linen Distribution functions for assigned site(s).
• Contributes to quality improvement activities by making suggestions for improvements in processes and supports change efforts in the organization and department. Continually works toward increased efficiency using analytics and implementing industry best practice.
• Ensures department operations are compliant with infection prevention practices, applicable policies, rules, regulations (federal, state, local, and accrediting agencies) and laws. Stays current with legal, regulatory, and policy development affecting areas of responsibility.
• Drives patient satisfaction for department and site initiatives, ensures service level agreements are managed and maintained for internal customers.
• Leads department level change by planning, designing, and implementing change initiatives. Accountable for monitoring and evaluating process improvement initiatives, ensuring complete execution and achievement of intended outcomes
• Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale.
• Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives.
• Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business.

Licensure, Registration, and/or Certification Required:

• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 6 months unless department leader has determined it is not required.

Education Required:

• High School Graduate.

Experience Required:

• Typically requires 5 years of experience in environmental services.

Knowledge, Skills & Abilities Required:

• Strong management and interpersonal skills
• Excellent written and verbal communication skills and the ability to communicate effectively with all levels of team members and leadership
• Proficiency in Microsoft Office Suite required
• Excellent organization, prioritization, and time management skills
• Work under and ability to manage stress
• Critical thinking skills

Physical Requirements and Working Conditions:

• Physically able to walk for up to 35% of each workday as well as sit, walk, lift, squat, and bend.
• Must be able to occasionally push/pull up to 500 lbs. with mechanical assistance and occasionally lift up to 50 lbs. when moving equipment or furniture.
• May be exposed to dust and dirt.
• May be exposed to chemical and radiation hazards. May also be exposed to blood or bodily fluids requiring appropriate clothing to be worn.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our CommitmenttoYou:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, andShort- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.