Manager - Environmental Services, Bend

St. Charles Health System Inc.; Saint Charles (MO); On-site; USD 78,000 - 117,000; Full time

Job summary

St. Charles Health System is seeking a Manager, Environmental Services in Bend to lead housekeeping and linen services across hospital environments. You will direct supervisors and caregivers, manage staffing and budgets, and ensure sanitary, safe facilities compliant with regulatory standards.

Required: CHEST certification, valid Oregon driver’s license, and 5 years of housekeeping experience with leadership. Bachelor’s preferred; relocation assistance may be available for qualified candidates.

Qualifications

• Five (5) years relevant housekeeping experience including at least one (1) year of leadership.
• High School Diploma or GED required; Bachelor's degree preferred.
• Certified Healthcare Environmental Services Technician (CHEST) certification required; valid Oregon driver's license and ability to travel to all SCHS worksites.

Responsibilities

• Plans, directs, coordinates and supervises Environmental Services functions to maintain sanitary, attractive, and orderly hospital environments.
• Maintains budgeting and staffing within parameters; oversees recruitment, training and development of caregivers.
• Ensures compliance with safety, regulatory and infection control policies.

Education

High School Diploma/GED

Bachelor’s Degree in related field

Job description

Salary range: $78,100 - $117,166/year Environmental Services, Bend, Oregon Relocation Assistance: This role offers in-state or out-of-state relocation assistance for candidates with one year of relevant experience who have not worked at St. Charles Health System in the last year.

Job Description Title

Manager, Environmental Services - Bend

Reports To

System Director, Hospitality Services

Department

Environmental Services

Date Last Reviewed

August 2026

OUR VISION

Creating America’s healthiest community, together

OUR MISSION

In the spirit of love and compassion, better health, better care, better value

OUR VALUES

Accountability, Caring and Teamwork

Department Summary

Environmental Services (EVS) is responsible for maintain a clean and safe environment throughout both hospitals. EVS cleans and disinfects all surfaces. We provide cleaning standards that support a safe environment for patients, families, visitors, and caregivers.

Position Overview

The Manager Environmental Services manages the provision of housekeeping and linen services. This position directs, organizes, and plans the use of resources (human, equipment, supplies) and processes (methods, policies, and procedures) to ensure the hospital environments are sanitary, attractive, safe and orderly. This position directly manages supervisors, coordinators and caregivers.

ESSENTIAL FUNCTIONS AND DUTIES

• Plans, organizes, directs, coordinates and supervises functions and activities of the Environmental Services Departments to maintain the hospital environment in a sanitary, attractive, and orderly condition.
• Coordinates services to maintain the cleanliness, comfort, and safety of the interior of the Bend service areas.
• Performs Quality Assurance checks daily.
• Observes areas that need cleaning and schedules cleaning to be done.
• Responds to all requests from customers in a timely and courteous manner.
• Assists with entering new ESD caregivers into the Bed Tracking system.
• Directs and oversees recruitment, hiring, and orientation activities of new caregivers.
• Provides initial and ongoing training, coaching and development of caregivers.
• Maintains daily and weekly schedules for the department keeping staffing within budget parameters.
• Maintains a high level of patient and customer satisfaction and safety.
• Provides reports as needed in follow-up to surveys, inspections, and audits.
• Assists with cleaning needs as necessary.
• Maintains a thorough knowledge of cleaning processes, regulatory requirements, infection control policies, codes and disaster response process as it applies to the department.
• Responsible for budget development, regular monitoring, accountability and meeting all operational targets for all areas within span of control
• Hires, directs, coaches, and monitors the performance of all direct reports, to develop and maintain a high-performance team that meets organizational and department goals
• Monitors and ensures all direct reports are current with compliance and safety requirements.
• Implements and manages all organizational safety directives and goals
• Provides and oversees team’s delivery of customer service in a manner that promotes goodwill, is timely, efficient and accurate.
• Collaborates with teams to review processes and identify/implement opportunities for improvements, applying Lean concepts and tools.
• Conducts all activities with the highest standards of professionalism and confidentiality.
• Complies with all applicable laws, regulations, policies and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
• Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.
• May perform additional duties of similar complexity within the organization, as required or assigned.

Education

• Required: High School Diploma/GED.
• Preferred: Bachelor’s Degree in related field.

Licensure / Certification / Registration

• Required: Certified Healthcare Environmental Services Technician (CHEST). Valid Oregon driver's license and ability to travel to all SCHS worksites.
• Preferred: N/A

Experience

• Required: Five (5) years relevant housekeeping experience to include at least one (1) year of leadership experience.
• Preferred: Three (3) years leadership experience.

Personal Protective Equipment

Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.

Physical Requirements

• Continually (75% or more): Standing and walking, carrying 1-10 pounds, operation of a motor vehicle for caregivers that are couriers.
• Frequently (50%): Lifting 1-10 pounds, pushing or pulling 1-25 pounds, grasping/squeezing.
• Occasionally (25%): Sitting, bending, climbing stairs, lifting and carrying 11-25 pounds, Use of clear and audible speaking voice and ability to hear normal speech level.
• Rarely (10%): Keyboard operation, stooping/kneeling/crouching, reaching overhead, pushing or pulling 25-50 pounds.
• Never (0%):Climbing ladder/step-stool, lifting or carrying 25-50 pounds, whispered speech level, operation of a motor vehicle.

Exposure to Elemental Factors

• Rarely (10%): Heat, cold, wet/slippery area.
• Never (0%): Noise, dust, vibration, chemical solution, uneven surface.

Schedule

Weekly Hours: 40

Caregiver Type

Regular

Shift

First Shift (United States of America)

Is Exempt Position?

Yes

Job Family

MANAGER

Scheduled Days of the Week

Variable

Shift Start & End Time

Variable

Company Overview

St. Charles Health System is a private, nonprofit organization, dedicated to providing high-quality care and the latest in health care technology to the communities it serves. Headquartered in Bend, Ore., St. Charles is an integrated delivery system, with a strong focus on population health, that provides a full range of evidence-based health care services within a 32,000-square-mile area in Central and Eastern Oregon. The health system owns and operates a trauma level II, tertiary referral center in Bend, a trauma level III, type B rural hospital in Redmond, and trauma level IV critical access hospitals in both Prineville and Madras. As the largest employer in Central Oregon, St. Charles Health System and St. Charles Medical Group care for our communities in more than two dozen outpatient clinics and in more than 20 specialty areas of medicine.