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Toyota Financial Services in Plano, TX seeks an Engineering Operations Manager to enable scale, quality, and predictable delivery across multiple scrum teams. This hybrid role combines Quality Leadership, Release Coordination, and Agile Enablement to improve outcomes without adding bottlenecks.
The ideal candidate understands modern engineering dynamics, influences without authority, and brings structure and transparency to metrics, quality, and delivery processes.
Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us. An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in‑class customer experience in an innovative, collaborative environment.
Toyota does not offer support or sponsorship of job applicants for employment-based visas or any other work authorization for this role now or in the future. You must have the right to work in the United States and not require Toyota support or sponsorship for immigration‑related employment (e.g., H‑1B, O‑1, E‑3, H‑1B1, TN, F‑1 OPT, F‑1 STEM OPT, F‑1 CPT, ‘job flexibility benefits’ [also known as I‑140 or Adjustment of Status portability], etc.) now or in the future. You should not apply for this role if you will require Toyota to assist with immigration support or sponsorship now or in the future.
Toyota Financial Services is seeking an Engineering Operations Manager to enable scale, quality, and predictable delivery across multiple scrum teams. This role is a hybrid Quality Leader, Release Coordinator, and Agile Enablement Lead, responsible for improving engineering outcomes without becoming a bottleneck. The ideal candidate is someone who understands how modern engineering organizations operate, can influence without authority, and brings structure, transparency, and discipline across quality, delivery, and execution metrics.
Oversee the test automation strategy and framework used across all scrum teams. Ensure high‑quality test coverage for: Frontend (functional, regression, smoke) Backend services (API, integration, regression) Establish standards for test quality, reliability, and maintainability. Continuously assess coverage gaps, flaky tests, and quality risks. Partner with teams to shift quality left, embedding it into development workflows.
Coordinate release planning and execution across teams. Work closely with DevOps and Platform engineers to ensure smooth deployments. Improve release predictability, rollback readiness, and production stability. Drive visibility into release readiness, risks, and dependencies. Help reduce production incidents through better pre‑release validation and governance.
Act as an Agile/Scrum facilitator across teams (not a task manager). Guide teams on velocity, throughput, and delivery discipline. Track and report engineering effectiveness metrics, including: DORA metrics (lead time, deployment frequency, change failure rate, MTTR) Sprint health and delivery trends Identify systemic delivery issues and work with leaders to address them. Help create a high‑trust, high‑performance engineering culture.
Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.
Have a question, need assistance with your application or do you require any special accommodations? Please send an email to talent.acquisition@toyota.com.
Toyota is a place for people who dream big and are determined to make those dreams a reality. We encourage innovation and look for people who will challenge the status quo in order to make the world a better place. We thrive on teamwork and collaboration and know diverse backgrounds, experiences and perspectives are not only the right thing for our people, they are a business imperative. Together, we’re empowered to forge our own paths — to be agile, curious and embrace a growth mindset and immerse ourselves in situations to gain new perspectives and to inspire bold, innovative ways of thinking and working. Our success as a company is directly tied to our team members’ success, and our collective ability to give back to society through an unwavering commitment to delight our customers and make people’s lives better. If you want to be part of the next‑generation of innovations that help keep the world moving, then join us. And let’s start our impossible, together.