Manager, Emerging Technologies

CVS Health; Mount Prospect (IL); On-site; USD 95,000 - 146,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan

Employee Stock Purchase Plan

PTO and paid holidays

Education assistance

CVS store discount

Job summary

CVS Health in Mount Prospect, IL, seeks a Manager of Emerging Technologies to enable data-driven strategic decisions and to identify opportunities for product improvement and new development. Lead SCADA integration, analytics, and reliability improvements across automation systems.

You will collaborate with vendors and internal teams, publish operational reports, mentor staff, and drive ECCR-based solutions to enhance pharmacy automation performance. Excellent benefits accompany a full‑time role.

Qualifications

• Master's degree in a related field and two years of experience in the listed areas.
• Two years of experience in each of Six Sigma, data mining, predictive analysis, RCFA, fault tree analysis, reliability modeling, SCADA, PLC troubleshooting, CNC tools, SPC.

Responsibilities

• Publish reports tracking automation equipment availability and downtime costs.
• Collaborate with cross-functional teams and vendors to expand SCADA with on-demand reporting.
• Define long-term ECCR-driven solutions for automation issues.
• Provide guidance on vendor automation scripts and mentor staff on new equipment features.
• Troubleshoot PLC applications and improve automation processes to achieve steady state productivity.
• Review supplier documentation, support design modifications, and develop acceptance tests and installation specs.
• Observe tests at supplier/pharmacy sites to evaluate reliability factors.
• Align data elements for system analysis and reporting with commissioning plans.

Skills

Six Sigma

Data mining

Predictive analytics

Root-Cause Analysis

RCFA

Fault Tree Analysis

Reliability modeling

SCADA

PLC troubleshooting

CNC tools

SPC

R or Python programming

Mathematical modeling

Time series analysis

Supply chain modeling

Discrete event simulation

Education

Master's degree in Operations Research / Computer Science / Industrial Engineering / IT / Business Analytics / Statistics

Tools

SCADA software

PLC tools

CNC machinery

Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Caremark LLC, a CVS Health company, is hiring for the following role in Mount Prospect, IL: Manager, Emerging Technologies to Enable data-driven strategic decision-making and identify opportunities for existing product improvement and new product development. Duties include: Publish reports to help track automation equipment availability and the cost of downtime events to the business; collaborate with cross-functional teams and external vendors to build out/expand an existing Supervisory Control and Data Acquisition (SCADA) system; ensure that the SCADA includes automated/on demand reporting capabilities; define and implement long‑term solutions for ongoing automation Issues, via the use of our Engineering Change Control Process (ECCR); provide guidance and support for new vendor‑provided automation scripts; drive transformational changes to the process; troubleshoot, diagnose, and resolve issues that affect pharmacy automation and performance to maintain “Steady State” level of pharmacy productivity; guide, oversee, and implement support for new vendor‑provided automation projects; create documentation to support ongoing knowledge/maintenance of the automation equipment; provide training on new automation equipment and new features on existing automation equipment to technicians, equipment operators, and management; troubleshoot issues and develop improvements to the existing automated processes; provide training on new automation equipment and new features on existing automation equipment to technicians, equipment operators, and management; analyze engineering‑design concepts and proposals for new automation equipment, processes, utilities, facilities, controls, and safety/security systems, with a focus on operational reliability and vendor ability to incorporate the data elements required for system analysis/reporting in their design, using knowledge of reliability engineering concepts/practices; utilize external vendors and internal resources to ensure that data elements required for system analysis and reporting are incorporated in the automation equipment control system software and integrated with data collected by the SCADA system; review supplier documentation and drawings, propose design modifications, and identify cost for improvements and other performance requirements; develop criteria for evaluation of equipment and suppliers. develop acceptance tests and inspection criteria; observe and conduct tests at supplier and pharmacy locations to evaluate reliability factors, such as causes and frequencies of system failures; develop and amend detailed design and installation specifications for automation equipment and processes; align data elements for system analysis and reporting with commissioning plans; collaborate vendor evaluation and selection process for new equipment and process automation; incorporate the data elements required for system analysis, reporting, and design; troubleshoot Programmable Logic Controller (PLC) applications and associated equipment; and mentor staff on new automation equipment and new features on existing automation equipment. 10% travel required within the U.S. for meetings, design reviews, project implementations, with internal stakeholders and external vendors. Multiple positions.

- Requirements: Master's degree (or foreign equivalent) in Operations Research, Computer Science, Industrial Engineering, Information Technology, Business Analytics, or Statistics, or a related field and two (2) years of experience in the job offered or related occupation. Requires two (2) years of experience in each of the following:

• Six Sigma Methodology
• Data mining
• Predictive analysis and regression analysis
• Root-Cause and Root-Cause Failure Analysis (RCF, RCFA)
• Fault Tree Analysis
• Reliability Modeling and Prediction
• Supervisory Control and Data Acquisition (SCADA) system
• Troubleshoot Programmable Logic Controller (PLC) applications
• CNC Machine Tools
• Statistical Process Control (SPC)

Position also requires completion of a university-level course, internship or research project in each of the following:

• Programming in R or Python
• Mathematical Modeling, including optimization
• Time Series Analysis
• Supply chain modeling and analysis
• Discrete Event Simulation

Pay Range: $95,410.00/year to $145,860.00/year.

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short‑term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully‑paid term life insurance plan to eligible employees, and short‑term and long‑term disability benefits. CVS Health also offers numerous well‑being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

This job does not have an application deadline, as CVS Health accepts applications on an ongoing basis.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.