Manager, Education/Training

Columbia University Irving Medical Center; New York (NY); Hybrid; USD 100,000 - 110,000; Full time

Job summary

Columbia University Irving Medical Center in New York is seeking an Education and Training Manager to support research, education, and patient care within the Herbert Irving Comprehensive Cancer Center.

Role involves designing oncology clinical trials training curricula with GCP/EMR standards, onboarding staff, mentoring, and coordinating ongoing education. Flexible, hybrid work arrangements may be available.

Qualifications

• Bachelor's degree or equivalent in education and experience; plus 4 years related experience required.
• Strong organizational and interpersonal skills are essential.
• Experience in clinical research training is preferred.

Responsibilities

• Design and implement oncology clinical trials training curricula with GCP and EMR standards.
• Lead onboarding for new research staff with structured milestones and ongoing education.
• Provide direct mentorship to new staff and oversee continuing education programs.
• Coordinate monthly education sessions and maintain training documentation.
• Collaborate with QA, Regulatory, and leadership to address audit findings and improvements.
• Oversee LaGuardia College internship program and expand educational initiatives.

Education

Bachelor's degree or equivalent in education and experience

Master’s Degree in related area

Tools

MS Word

Excel

Job description

Grade 105

• Job Type: Officer of Administration
• Bargaining Unit:
• Regular/Temporary: Regular
• End Date if Temporary:
• Hours Per Week: 35
• Standard Work Schedule:
• Building:
• Salary Range: $100,000 - $110,000

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Summary

The Education and Training Manager will play a pivotal role in advancing the mission of the Herbert Irving Comprehensive Cancer Center (HICCC) by supporting initiatives that further research, education, and patient care. This position offers the opportunity to provide both tactical and strategic guidance in the development and execution of clinical research training programs. The ideal candidate will demonstrate leadership in fostering a culture of continuous learning and improvement within the clinical research team. The Education and Training Manager will report to the Associate Director Clinical Research Nursing and Education. Flexible and hybrid work arrangements may be available, subject to business needs. Details will be discussed during the interview process.

Responsibilities

• Training Program Design & Implementation

  Develop and deliver comprehensive training curricula for oncology clinical trials, incorporating Good Clinical Practice (GCP) compliance, and Electronic Medical Record (EMR) documentation standards to ensure all clinical research staff are well-equipped to support high-quality patient care and research activities.

• Onboarding And Staff Development

  Lead the onboarding process for new research staff, ensuring a smooth integration into the team while providing consistent, ongoing education to enhance performance and professional growth. Establish structured check-ins with new personnel at key onboarding milestones to assess progress, answer questions, identify barriers, and reinforce role expectations. Develop programs aimed at reducing the time to proficiency for new hires.

• Mentorship For New Staff

  Provide direct mentorship to new staff members, offering guidance, support, and constructive feedback to foster professional growth and integration into the team. Conduct regular check-ins with new personnel during their first months in role to evaluate training progress, address knowledge gaps, and ensure they receive timely support. Ensure that new staff are not only trained effectively but also receive ongoing mentorship to enhance their performance and confidence in their roles

• Continuing Education And Professional Development

  Facilitate ongoing continuing education programs for clinical research staff, ensuring alignment with evolving industry standards, regulatory requirements, and best practices. Provide and organize monthly education sessions that address priority training topics, operational updates, regulatory expectations, and identified staff development needs. Support staff in obtaining certifications and professional development opportunities.

• Principal Investigator And Research Personnel Onboarding

  Oversee the onboarding process for Principal Investigators and other research personnel, providing essential training to ensure they are compliant with institutional and regulatory guidelines.

• Collaboration With QA And Regulatory

  Partner with Quality Assurance, Regulatory, and clinical research leadership to identify, develop, and implement targeted training initiatives in response to sponsor audit findings, internal quality reviews, protocol deviations, and other identified areas of risk. Translate findings and trends into actionable education and training strategies that support corrective and preventive actions, strengthen clinical research practices, and facilitate continuous quality improvement.

• Training Needs Analysis & Gap Identification

  Conduct regular, comprehensive training needs analyses to identify educational requirements for clinical research staff, including role-based competencies, onboarding progress, audit findings, protocol deviations, workflow changes, staff feedback, and emerging operational or regulatory needs. Continuously evaluate existing training programs and educational offerings to assess effectiveness, relevance, participation, and opportunities for improvement. Establish measurable benchmarks, milestones, and performance indicators to evaluate training outcomes, monitor progress, and guide ongoing program enhancements. Work closely with Disease-Based Team Leads, Managers, Quality Assurance, and other stakeholders to prioritize gaps, define learning objectives, and ensure training programs remain aligned with operational, regulatory, and quality improvement priorities.

• Tool And Resource Development

  Create and implement innovative training tools, assessments, and resources to ensure effective staff education and reduce the time it takes for new hires to reach full proficiency. Design and refine tools that improve process efficiency while minimizing errors and enhancing staff competence.

• Training Documentation & Compliance

  Establish and maintain an effective system for documenting staff training, ensuring thorough tracking of completion and quality of all training activities. Ensure staff competence and compliance are continuously monitored to maintain high standards of patient safety, protocol adherence, and data integrity.

• Program Management & Growth

  Oversee the ongoing management, execution, evaluation, and expansion of the Clinical Trials Training Program, ensuring that activities align with HICCC strategic goals and objectives. Use established benchmarks, training outcomes, staff feedback, quality metrics, and identified organizational needs to evaluate program effectiveness and guide continuous improvement. Identify opportunities to streamline operations, strengthen educational offerings, and enhance the program’s reach and impact.

• Lead Engagement And Education Initiatives

  Lead one to two staff engagement or education initiatives that strengthen communication, reinforce training priorities, and promote consistent adoption of clinical research best practices across teams.

• Collaboration With HICCC CRTEC Office

  Work closely with the HICCC Clinical Research Training and Education Center (CRTEC) to coordinate and align clinical research educational initiatives. Collaborate on the development and enhancement of educational training programs to support the continuous development of the clinical research workforce, ensuring alignment with institutional goals and standards.

• LaGuardia College Internship Program Oversight

  Oversee and enhance the LaGuardia College internship program in collaboration with the CPDM and other stakeholders. Ensure the internship program provides meaningful educational experiences for students and supports the development of a diverse talent pool for future clinical research roles. Mentor and guide interns, ensuring their smooth integration and professional development throughout their internship tenure.

• Monthly Education Session Planning

  Develop, organize, and facilitate a monthly education calendar for clinical research staff. Coordinate presenters, materials, attendance tracking, and follow-up resources to ensure sessions are timely, relevant, and responsive to assessed training needs.

• Other Duties As Assigned

  Perform other related duties and responsibilities as assigned/requested.

Minimum Qualifications

• Bachelor's degree or equivalent in education and experience; plus 4 years related experience required.

Preferred Qualifications

• Health Insurance Portability and Accountability Act (HIPAA), Good Clinical Practice (GCP), and Conflict of Interest (COI) upon hire.
• Excellent interpersonal and organizational skills.
• Computer Skills: proficiency with MS Word and Excel programs and familiarity with Mac and PC platforms.
• Master’s Degree in related area.
• 2 years of Clinical trials experience.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.