Manager, District

LCI; Durham (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) Plan with matching

Paid Time Off

Job summary

LCI seeks a District Manager to lead multiple retail stores in the district, ensuring top operational standards and alignment with corporate policies.

The role requires five years of retail experience, preferably in a military environment, with strong leadership, inventory management, and customer service capabilities. On-site, Monday–Friday, with performance-driven goals and close collaboration with corporate teams.

Qualifications

• Five years of retail experience, preferably in a military environment.
• Advanced retail knowledge and experience working with the military.
• Computer literate. Attention to detail. Strong cognitive skill, including problem analysis, decision making, financial and quantitative analysis, and merchandising and inventory management expertise.

Responsibilities

• Oversee multiple store operations within the district and ensure home store standards.
• Review performance reports to determine corrective actions at each location.
• Ensure adherence to Base Supply Center SOPs and conduct district-level reviews.
• Train and develop store staff, including customer service, safety, and onboarding.
• Manage all aspects of retail operations: ordering, pricing, merchandising, inventory, safety, and cleanliness.
• Maintain inventory management programs and store appearance (end caps, displays, promos).
• Foster relationships with HR, accounting, IT, purchasing, and distribution.
• Drive annual sales, stock turns, and inventory integrity improvements.
• Create opportunities to increase blind/VI employees within operations.
• Collaborate with sales and account managers to sustain a strong team environment.

Skills

Retail management

Attention to detail

Problem solving

Cognitive skills

Education

High School Graduate

Job description

The mission of LCI is to provide meaningful employment for the blind and visually impaired. We accomplish this in four ways:

• EMPLOY: We are one of the largest employers of people who are blind, creating meaningful careers and lasting skills that transform their lives.
• BUILD: We create over 2,000 products and distribute thousands more through manufacturing, retail, nationwide distribution, and e-commerce channels.
• SERVE: Many of our products are sold directly to the federal government. We were pioneers of “base supply centers,” stores on military bases that employ the blind and visually impaired and provide mission‑critical supplies to our nation’s military.
• SUPPORT: We want to end blindness forever. To that end, we engage in philanthropic efforts for research into blindness and treatment for the visually impaired.

ABOUT THIS ROLE

• The District Manager is responsible for the retail operations of their store as well as multiple stores within an assigned district and other stores as designated by the Director of Retail (Belle Chase, Belle Chase Haz, Shelby, Gulfport, Gulfport Haz, Keesler, Stennis, Vicksburg, Red River, COPRAS)

Communication with vendors, BSC Managers, Retail Operations Analyst, Vice President of Retail Operations and various other Corporate employees.

Intermittent, with weekly/monthly/annual performance and financial goals.

LOCATION AND SCHEDULE

District 5 - Onsite

Monday-Friday 7:30 AM – 4 PM

KEY RESPONSIBILITIES

• Responsible for multiple retail store operations to include their home store, which includes initial store design and layout and older retail store re‑sets.
• In conjunction with the Store Managers, review Hot and Cold Analysis Reports to determine corrective actions at each location.
• Work with Director of Retail to ensure Base Supply Center Standard Operating Procedures are held to the highest standards required.
• Conduct BSC performance reviews at store level and district level to assure full compliance and determine necessary corrective actions.
• Assist BSC Managers in current and future training requirements at both retail locations and at the corporate level. This includes all facets of customer service, retail operations, safety, and new employee orientations.
• Responsible for all aspects of the retail operation including, but not limited to ordering, pricing, merchandising, inventory integrity, safety and cleanliness.
• Responsible for all aspects of the store’s inventory management programs including, but not limited to, ordering material, cycle counting, conducting an annual inventory, working negative lists, maintaining and updating Core assortment, price changes, ETS management, working all related reports, and cleanliness. Includes maintaining a creative visual appearance for end caps, displays, products of the month and seasonal specials.
• Maintain productive relationships with all corporate organizations including, but not limited to, Human Resources (HR), Accounting and Payroll, Information Technology, Purchasing, Pricing, Manufacturing, Distribution, and E‑Commerce.
• Demonstrate continued improvements in specific retail goals including, but not limited to, annual sales goals, stock turn, surplus, inventory reduction and inventory integrity goals.
• Effective use of the disciplinary system as a tool to motivate underperforming subordinates.
• Work to create new opportunities to increase the number of blind or visually impaired employees at all levels in the BSC Department.
• Work with the Director of BSC Sales and account managers to ensure there is a team environment within operations and sales
• Other duties as assigned.

While performing the duties of this job, the employee is regularly required to sit, stand; walk; use hands.

While performing the duties of this job, the employee is in a moderate office environment.

QUALIFICATIONS

High School Graduate, with five years relevant training.

Advanced retail knowledge and experience working with the military. Computer literate. Attention to detail. Strong cognitive skill, including problem analysis, decision making, financial and quantitative analysis, and merchandising and inventory management expertise. Hazmat experience is a plus.

Five years retail experience, preferably in a military environment. Ideal candidate is a proven, successful manager (of) in a high volume retail operation. Experience managing subordinate managers and/or employees is essential. Experience in planning and executing cycle counting programs and annual inventories is required.

Why LCI?

• Purpose-driven company driven by principles, not profit
• Reach your highest potential: upward mobility, rewarded through hard work
• Competitive salary and compensation
• Basic Life Insurance at no cost to the employee
• 401(k) with match and Surplus‑Sharing Plans
• Health, Dental, and Vision Insurance
• Ten paid holidays annually
• Paid Time Off (PTO)
• On‑site Health and Wellness program
• Employee Assistance Program (EAP)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.