Manager, Digital Workforce & IAM Product Management (IAM)

Northern Trust; Chicago (IL); On-site; USD 137,400 - 233,600; Full time

Job summary

Northern Trust is seeking a Manager, Digital CoWorker Engineering & Product Management to lead the design, development, deployment, IAM AI Agents and Digital CoWorkers that enhance IAM operations, identity management, risk, and business productivity.

The role blends product management, software engineering, AI, automation and cyber security to create and manage a portfolio of digital workers that augment human teams, automate repetitive tasks, improve decision-making and reduce operational risk.

Qualifications

• Experience leading design, development and deployment of IAM AI Agents and Digital CoWorkers.
• Strong background in product management and software engineering for AI-enabled workflows.
• Knowledge of cybersecurity principles and identity management practices.

Responsibilities

• Define and execute IAM Digital CoWorker strategy.
• Identify opportunities to automate processes through AI Agents and Digital Workers.
• Develop multi-year roadmap for Digital CoWorker capabilities.
• Partner with Cyber AI leaders to prioritize use cases and investments.
• Measure value through productivity gains, risk reduction and operational improvements.
• Lead design, development, testing, deployment and support of AI Agents and autonomous workflows.
• Serve as product owner for IAM Digital Workforce capabilities.
• Define requirements, success metrics and release plans.
• Manage prioritization, stakeholder engagement and backlog governance.
• Develop business cases and investment recommendations.
• Ensure products deliver measurable business outcomes.
• Integrate AI Agents with enterprise identity, authentication, authorization and privileged access controls.

Skills

Product management

Software engineering

AI capabilities

Automation

Cyber security

Identity & Access Management

Job description

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Job Overview

The Manager, Digital CoWorker Engineering & Product Management leads the design, development, deployment, IAM AI Agents and Digital CoWorkers that enhance IAM operations, identity management, risk, and business productivity. This leader is responsible for delivering secure, scalable, and compliant agent-based capabilities while ensuring alignment with enterprise architecture, cyber security standards, and business objectives.

The role combines product management, software engineering, AI capabilities, automation, and cyber security expertise to create and manage a portfolio of digital workers that augment human teams, automate repetitive activities, improve decision‑making, and reduce operational risk.

This individual will lead a team of engineers, product managers, architects, and automation specialists responsible for building AI agents across Identity & Access Management (IAM).

Responsibilities

• Define and execute the IAM Digital CoWorker strategy.
• Identify opportunities to automate manual processes through AI Agents and Digital Workers.
• Develop and maintain a multi‑year product roadmap for Digital CoWorker capabilities.
• Partner with Head of Cyber AI leaders to prioritize use cases and investments.
• Measure value realization through productivity gains, risk reduction, and operational improvements.
• Lead the design, development, testing, deployment, and support of AI Agents and autonomous workflows.

Product Management

• Serve as product owner for IAM Digital Workforce capabilities.
• Define product requirements, success metrics, and release plans.
• Manage feature prioritization, stakeholder engagement, and backlog governance.
• Develop business cases and investment recommendations.
• Ensure products deliver measurable business outcomes.
• Integrate AI Agents with enterprise identity, authentication, authorization, and privileged access controls.

Salary Range

$137,400 - 233,600 USD

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

Work Authorization

Applicants must be authorized to work in the U.S. without the need for employment‑based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H‑1B, L‑1, TN, O‑1, E‑3, H‑1B1, F‑1, J‑1, OPT, CPT or any other employment-based visa).

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [e-mail], or alternatively you can discuss your individual requirements with the recruiter you are working with.