Manager, Digital Product Management - Commercial Sales & Servicing

Capital One; Charlotte (NC); On-site; USD 150,000 - 171,000; Full time

Job summary

Capital One is seeking a Manager, Digital Product Management for Commercial Sales & Servicing in Charlotte, NC. You will own end-to-end experiences enabling internal associates to grow and manage our Commercial Lending portfolio, while partnering with Design, Risk, and other groups to drive investment opportunities and deliver high-value product solutions.

The role emphasizes human-centered, technology-driven, and transformational leadership principles within Capital One's product framework,

Qualifications

• Bachelor's degree in any field and at least 3 years of Product Management experience.

Responsibilities

• Own end-to-end experiences enabling internal associates to grow and manage the Commercial Lending portfolio.
• Collaborate with Design, Risk, and other groups to prioritize and deliver product solutions.

Education

Bachelor's degree

Tools

Product Management

Job description

Manager, Digital Product Management - Commercial Sales & Servicing

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About the Team:

The Commercial Banking Sales & Servicing Product Team builds core solutions that directly support our customers and the associates who serve them. In this role, you will own end-to-end experiences that enable internal associates to grow & manage our Commercial Lending portfolio. This role will enable our business by automating critical processes, enabling associate efficiencies, and operationalizing data to power future AI product innovation. You will partner directly with key internal groups across Design, Product, Risk, etc., to recommend investment opportunities and deliver high-value, streamlined product solutions. We are looking for a quick-learning strategist eager to tackle complex challenges and unlock massive value for our customers and users.

Capital One Product Framework:

In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product Management:

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
• Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications:

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:

OR

• Bachelor’s degree in any field and at least 3 years of Product Management experience

Preferred Qualifications:

• Experience translating business strategy and analysis into consumer facing digital products

At this time, Capital One will not sponsor a new applicant for employment authorization for this position

Charlotte, NC: $149,800 - $171,000 for Manager, Product Management

McLean, VA: $164,800 - $188,100 for Manager, Product Management

Richmond, VA: $149,800 - $171,000 for Manager, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).