Manager, Digital Learning & Program Development

Heartflowinc; United States; A distancia; USD 125.000 - 175.000; Jornada completa

Descripción de la vacante

Heartflow is seeking a Manager for Digital Engagement & Commercial Enablement to lead the development of digital solutions that empower Heartflow's field and strategic sales teams. You will identify tools, formats, and workflows to plan, communicate, and win, translating outside experience into Heartflow's commercial organization.

This highly visible, remote role requires strong technical fluency and hands-on experience shipping digital tools used by internal sales teams, with up to 25% travel

Formación

• 8+ years of work experience and 4–6 years designing and executing digital engagement or digital enablement solutions for internal sales or commercial teams.
• Proven track record bringing innovative digital tools, formats, or workflows from concept to adoption.
• Comfort scoping and partnering with IT/Engineering on more complex digital workflows, including data pass-through and system integrations.
• Experience with sales enablement and/or LMS platforms (ACTO, Absorb) is a plus, but this role is not administration-focused.
• Strong project management skills, with a track record of managing multiple initiatives simultaneously while meeting deadlines.
• Excellent communication and cross-functional collaboration skills, including with senior regional and strategic sales leadership.
• Experience defining and tracking KPIs to assess the effectiveness of digital programs.
• Bachelor's degree in a related field, or equivalent experience.

Responsabilidades

• Identify, prioritize, and design new digital tools, formats, and workflows that improve planning, communication, and execution.
• Own the roadmap for digital commercial engagement initiatives, balancing effort, cost, and expected impact.
• Partner with Strategic Sales leadership to identify friction points in the physician experience and design solutions to remove them.
• Ensure any workflow touching patient data is built in partnership with compliance, security, and clinical teams.
• Evaluate, select, and manage digital tools and platforms (ACTO, Absorb, podcast/media hosting, mobile apps) that support field and strategic sales engagement.
• Act as the internal owner for new digital enablement platforms, from vendor evaluation through rollout and adoption.
• Continuously improve tools based on usage data, rep feedback, and business needs.
• Lead the creation of new content formats (audio, video, interactive, mobile) that fit how reps actually work in the field.
• Leverage design tools to build engaging, on-brand digital experiences.
• Adapt and evolve commercial planning resources to prioritize clear and action-oriented commercial planning.
• Partner with Sales, Strategic Sales, Marketing, IT, Clinical, and Commercial Enablement leadership to ensure new digital solutions are aligned with business objectives and technically sound.
• Work with regional and strategic sales leaders to pilot new tools and gather field feedback.
• Define success metrics for each digital initiative and track adoption, usage, and business impact.
• Report on the effectiveness of digital engagement programs and use the data to inform the roadmap.

Conocimientos

Digital Engagement

Cross-functional Collaboration

Project Management

KPIs & Analytics

Communication

Sales Enablement

Educación

Bachelor's degree

Herramientas

ACTO

Absorb

Descripción del empleo

Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting-edge technology. The flagship product—an AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFRCTAnalysis—provides a color-coded, 3D model of a patient’s coronary arteries indicating the impact blockages have on blood flow to the heart. Heartflow is the first AI-driven non-invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (RoadMapAnalysis), assess coronary blood flow (FFRCTAnalysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis).Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare.

Heartflow is a publicly traded company (HTFL) that has received international recognition for exceptional strides in healthcare innovation, is supported by medical societies around the world, cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 750,000 patients worldwide.

The Manager, Digital Engagement & Commercial Enablement will lead the development of innovative digital solutions that make it easier for Heartflow's field sales and strategic sales teams to plan, communicate, and win. This role involves identifying and building the digital tools, formats, and workflows that meet reps and strategic partners where they are.

This is a highly visible, innovation-focused role. It requires strong technical fluency, sound judgment on which digital investments are worth making, and hands‑on experience shipping digital tools or programs used by internal sales teams.

This is a remote position, with up to 25% travel throughout the U.S. required.

Key Responsibilities

Digital Engagement Strategy & Solution Design

• Identify, prioritize, and design new digital tools, formats, and workflows that improve how field sales and strategic sales teams plan, communicate, and execute (e.g., a reimagined QAP tool, audio/podcast content, mobile-first resources)
• Bring outside experience building digital solutions for internal sales teams and translate it into new approaches for Heartflow's commercial organization
• Own the roadmap for digital commercial engagement initiatives, balancing effort, cost, and expected impact

Strategic Sales Digital Solutions

• Partner with Strategic Sales leadership to identify points of friction in the physician experience and design solutions to remove them
• Ensure any workflow touching patient data is built in partnership with the appropriate compliance, security, and clinical teams

Field Enablement Technology

• Evaluate, select, and manage the digital tools and platforms (e.g., ACTO, Absorb, podcast/media hosting, mobile apps) that support field and strategic sales engagement
• Act as the internal owner for new digital enablement platforms, from vendor evaluation through rollout and adoption
• Continuously improve tools based on usage data, rep feedback, and business needs

Content & Experience Design

• Lead the creation of new content formats (audio, video, interactive, mobile) that fit how reps actually work in the field
• Leverage design tools to build engaging, on-brand digital experiences
• Adapt and evolve commercial planning resources to prioritize clear and action-oriented commercial planning

Cross-Functional Collaboration

• Partner with Sales, Strategic Sales, Marketing, IT, Clinical, and Commercial Enablement leadership to ensure new digital solutions are aligned with business objectives and technically sound
• Work with regional and strategic sales leaders to pilot new tools and gather field feedback

Analytics & Reporting

• Define success metrics for each digital initiative and track adoption, usage, and business impact
• Report on the effectiveness of digital engagement programs and use the data to inform the roadmap

Qualifications & Skills

• 8+years of work experience and 4–6 years of experience designing and executing digital engagement or digital enablement solutions for internal sales or commercial teams (required)
• Proven track record bringing innovative digital tools, formats, or workflows (e.g., mobile apps, podcast/audio content, interactive planning tools) from concept to adoption
• Comfort scoping and partnering with IT/Engineering on more complex digital workflows, including data pass-through and system integrations
• Experience with sales enablement and/or LMS platforms (e.g., ACTO, Absorb) is a plus, but this role is not administration-focused
• Strong project management skills, with a track record of managing multiple initiatives simultaneously while meeting deadlines
• Excellent communication and cross-functional collaboration skills, including with senior regional and strategic sales leadership
• Experience defining and tracking KPIs to assess the effectiveness of digital programs
• Bachelor's degree in a related field, or equivalent experience

The base compensation range for this role is $125,000 – $175,000 depending on experience and geographic location. This role is also eligible for an annual bonus.

Note: While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management's right to assign or re-assign duties or responsibilities to this job at any time.

Heartflow is an Equal Opportunity Employer. We are committed to a work environment that supports, inspires, and respects all individuals and do not discriminate against any employee or applicant because of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. This policy applies to every aspect of employment at Heartflow, including recruitment, hiring, training, relocation, promotion, and termination.