Manager - DevOps Engineering

Michaels of Canada; Irving (TX); On-site; USD 140,000 - 180,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

Medical coverage

Tuition assistance

Employee discounts

Job summary

The Michaels Companies Inc. is seeking a highly skilled Manager - DevOps Engineering to lead a cross-functional DevOps team in Irving, TX. You will drive automation, CI/CD, and cloud infrastructure across development, operations, security, and QA to deliver reliable, scalable systems.

You will mentor engineers, design automated workflows, and implement best practices for security and observability while partnering with senior leadership to align technology with business goals.

Qualifications

• 7-8 years in DevOps or similar role, with at least 2-3 years in a managerial capacity.
• Strong experience with CI/CD tools (Jenkins, GitHub, GitHub Action, GitLab).
• Solid understanding of cloud platforms (Google Cloud, Oracle Cloud) and IaC (Terraform, CloudFormation).
• Expertise in containerization with Docker, Kubernetes, and Helm.
• Monitoring and logging with Prometheus, Grafana, ELK, Datadog.

Responsibilities

• Lead, mentor, and grow a high-performing DevOps team across software development, IT and security.
• Design, implement, and maintain automated CI/CD workflows and infrastructure management.
• Collaborate with development teams to embed DevOps in the SDLC and improve CI/CD efficiency.
• Oversee scalable, high-availability multi-cloud infrastructure with monitoring and DR practices.
• Communicate system performance and new technologies to senior management; define and track KPIs.
• Enforce security best practices in pipelines and infrastructure and address vulnerabilities.
• Lead incident response with rapid resolution, RCA, and preventive measures.

Job description

Support Center - Irving

We are seeking a highly skilled and experienced Manager - DevOps Engineering to lead our DevOps team in fostering a culture of collaboration, continuous improvement, and innovation across our development, operations, security, and QA teams. The ideal candidate will have a strong background in software development, systems administration, automation, and cloud infrastructure. This leadership role requires technical expertise, strong communication skills, and a passion for building scalable, reliable, and efficient systems.

Major Activities

• Lead, mentor, and grow a high-performing DevOps team, ensuring effective collaboration with software development, IT, and other business units.
• Design, implement, and maintain automated workflows for build, testing, deployment, and infrastructure management.
• Collaborate with development teams to integrate DevOps practices into the software development lifecycle (SDLC), ensuring continuous integration and continuous delivery (CI/CD) and improved operational efficiency through use of automation tools.
• Oversee the design and management of scalable, high-availability infrastructure across multi-cloud. Ensure proper infrastructure monitoring, capacity planning, and disaster recovery practices. Manage and optimize cloud services (Google Cloud, Oracle Cloud) for cost, performance, and security.
• Communicate effectively with senior management and other stakeholders about system performance, issues, and new technologies. Establish key performance indicators (KPIs) to track the success of DevOps initiatives and ensure alignment with business goals.
• Implement and enforce security best practices in the DevOps pipeline and infrastructure. Collaborate with security teams to address vulnerabilities and mitigate risks.
• Lead incident response efforts, ensuring rapid resolution of issues and minimizing system downtime. Implement proactive monitoring and alerting systems to identify and address issues before they impact production. Conduct root cause analysis (RCA) for major incidents and drive the implementation of preventive measures.

Minimum Education

Bachelor's degree in computer science, Information Technology, or a related field (or equivalent work experience).

Minimum Type of Experience the Job Requires

• 7-8 years of experience in DevOps or a similar technical role, with at least 2-3 years in a managerial or leadership capacity.
• Strong experience with CI/CD tools (Jenkins, GitHub, GitHub Action, GitLab etc.), configuration management, and version control (Bitbucket, Git).
• Solid understanding of cloud platforms such as Google Cloud, Oracle cloud and experience with infrastructure-as-code (Terraform, CloudFormation).
• Expertise in containerization and orchestration tools like Docker, Kubernetes, and Helm.
• Proven experience with monitoring tools (Prometheus, Grafana, ELK stack, Datadog, GCP cloud observability etc.) and logging frameworks.
• Hands‑on experience in Linux/Unix‑based environments, scripting languages (e.g., Python, Bash, Go), and application deployment.

Other

Excellent leadership and team management skills with the ability to foster a collaborative, inclusive, and productive environment. Strong problem-solving and troubleshooting skills. In‑depth knowledge of security best practices and vulnerability management. Ability to balance technical depth with strategic decision‑making to drive business outcomes. Exceptional communication skills, both verbal and written.

Preferred Education

Master's degree in computer science, Information Technology, or a related field (or equivalent work experience).

Preferred Type of Experience the Job Requires

• Google Cloud Professional DevOps Engineer, Google Cloud Professional Cloud Architect
• Kubernetes Certification (CKA/CKAD), Terraform Associate, or similar certifications.

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com .

Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. F

• 401(k) with employer match
• Employee Assistance Program
• medical coverage
• dental coverage
• vision coverage
• telemedicine services
• flexible spending accounts
• commuter benefits
• tuition assistance
• adoption assistance
• various voluntary insurance options
• employee discounts
• access to partner discount programs
• F