Manager, Dealer Relations (Inside Sales)

CarGurus LLC; Boston, Northern (MA, KY); Hybrid; USD 168,000 - 210,000; Full time

Benefits offered by this job

Hybrid work model

Daily lunch facilities

Equity / RSUs

Job summary

CarGurus LLC in Boston is seeking a Manager, Dealer Relations to lead a high-performing sales team focused on Canada and other markets. You will coach, develop, and execute the strategic direction set by senior leadership.

The role requires prior management experience, a track record in SaaS or tech subscriptions, proficiency with CRM and Looker, and a growth mindset. Expect a competitive base salary with bonus potential in a flexible hybrid environment.

Qualifications

• Previous management and leadership experience required.
• Experience selling SaaS or other internet/technology subscriptions preferred.
• Effective user of technology tools, including CRM and Looker, to improve sales performance.

Responsibilities

• Directly manage, coach, and develop a sales team regionally within Canada.
• Collaborate with other departments to communicate customer and product needs.
• Analyze pipeline development and forecasting at individual, team, and regional levels.
• Drive growth mindset, accountability, trust, and integrity within the team.
• Lead rollout of new products and programs and train reps for client adoption.
• Communicate effectively up and down the organization.
• Support sales management tasks and region reviews.

Skills

Team leadership

Sales management

SaaS sales

CRM

Looker

Strategic planning

Coaching

Account growth

Tools

CRM

Looker

Job description

Who we are

At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we’re the largest and fastest-growing automotive marketplace, and we’ve been profitable for over 15 years.

What we do

The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and 30,000 dealerships use our products. But they're not the only ones who love CarGurus—our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride!

Role overview

The Manager, Dealer Relations is responsible for leading, coaching, and developing a high-performing sales team. The Manager, Dealer Relations will be responsible for contributing to and executing the strategic direction as set forth by the Senior Manager and Director of Sales. The successful candidate will have experience working in a fast-paced sales environment with high-growth expectations concentrating on ever increasing complicated product offerings. The Sales Manager will own a segment of the business, and will be responsible for delivering against sales targets, while contributing to the successful rollout of new products to existing customers, renewal of existing customers and acquisition of new customer partnerships.

What you’ll do

• Directly manage, coach, and develop a sales team regionalized within Canada while providing strategic guidance that aligns with broader organizational objectives.
• Work cross-functionally with other departments to communicate the needs of CarGurus customers and product requirements.
• Utilize an analytical mindset that allows for deeper inspection of individual, team, and segment level pipeline development and forecasting.
• Bring a growth mind-set to the team while continually driving accountability, trust, and integrity.
• Spearhead the rollout of new products and programs, ensuring that reps are adequately trained and confident for significant client adoption.
• Effectively communicates, formally and informally, up and down the organization.
• Contribute to all aspects of sales management administration (forecasting, region reviews, etc.).
• Comfortable and proficient in the implementation of sales processes and methodologies.
• Continual spot coaching, as well as organized sessions in the interest of up-skilling members of the team on a professional, personal, and financial basis.
• Speaking engagements and face-to-face responsibilities as required.
• Effectively execute against Strategic Objectives applicable to your team function
• Travel into market with team members to provide in-field coaching and development.

What you’ll bring

• Previous management and leadership experience required.
• Track record of success and achievement in sales and other pursuits, with the ability to prioritize and drive strategic initiatives.
• Experience selling SaaS or other internet/technology subscriptions a strong plus.
• Effective user of technology tools, including CRM and Looker, to improve sales performance.
• Ambitious sales leader committed to the success of his/her team.
• Exceptional credibility with previous team members and organizations.
• Strong track record of decisiveness and accountability in previous roles.
• Proven approach of providing servant leadership through emotional intelligence and “grit”, with the ability to guide teams through long-term strategic change.

Position Pay Range

The displayed range represents the expected annual base salary / On-Target Earnings (OTE) for this position. On-Target Earnings (OTE) is inclusive of base salary and on-target commission earnings, which applies exclusively to sales roles.

Individual pay within this range is determined by work location and other factors such as job-related skills, experience, and relevant education or training.

This annual base salary forms part of a comprehensive Total Rewards Package. In addition to benefits, this role may qualify for discretionary bonuses/incentives and Restricted Stock Units (RSUs).

$168,000 — $210,000 USD

Working at CarGurus

We reward our Gurus’ curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.

CarGurus may require in-person interviews as part of our hiring process, particularly for positions based in our Boston and Dublin offices. Candidates selected for an in-person interview will be notified in advance. Please be aware that travel expenses are the responsibility of the candidate.

We welcome all

CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential—starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That’s why we hope you’ll apply even if you don’t check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid