Manager, Data Platforms

University of Central Florida; Orlando (FL); On-site; USD 105,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Retirement savings options

Employee discounts

Education assistance

Job summary

University of Central Florida IT seeks a Manager, Data Platforms to lead day-to-day operations of enterprise data, integration, automation, and AI platform services. You will manage a team supporting Microsoft Fabric, Azure Data Lake, Informatica, Power Platform, Copilot, Gemini, SQL Server, and MariaDB.

The role emphasizes platform reliability, governance, security, and continuous improvement to keep data platforms secure, available, and scalable for institutional needs.

Qualifications

• Experience leading enterprise data platforms, analytics, BI, or data engineering teams in a large organization.
• Expertise with modern cloud data technologies including Microsoft Fabric, Power BI, Azure Data Services, data warehouses and data lakes.
• Experience establishing and advancing data governance, data quality, metadata management, and institutional data stewardship practices.
• Able to develop and execute data platform strategy, roadmaps, and service delivery models aligned with business goals.

Responsibilities

• Lead and supervise the Data Platforms team, including work assignments, workload management, onboarding, performance evaluations, professional development, and cross-training initiatives.
• Manage day-to-day operations of enterprise data, integration, automation, and AI platforms, ensuring reliable and effective service delivery.
• Oversee platform availability, performance, capacity planning, monitoring, backup and recovery, patching, upgrades, and operational readiness activities.
• Manage service requests, incidents, and operational workflows through ServiceNow while maintaining service levels and customer satisfaction.
• Serve as the operational liaison between technical teams, stakeholders, and IT partners to support platform initiatives and priorities.
• Ensure adherence to change management, testing standards, security controls, access management, and data governance policies.
• Support the administration and operational delivery of enterprise AI and automation platforms, promoting automation-first practices and continuous improvement.
• Develop operational reports, service metrics, and platform dashboards for leadership.
• Serve as a management escalation point for service-impacting issues and assist in resolving operational challenges.

Skills

Data platforms leadership

Cloud data technologies

Data governance

Strategic planning

Education

Bachelor’s degree + 6 years experience

High School Diploma + 10 years experience

Tools

Microsoft Fabric

Power BI

Azure Data Services

Informatica

SQL Server

MariaDB

Job description

University Operations

The University Operations division at UCF is committed to creating a supportive and welcoming environment for our faculty, staff, students, and the broader community. We take pride in delivering exceptional service, sharing our expertise, and upholding the highest standards to ensure a world-class campus experience.

Visit our website or follow us on Facebook and Instagram to learn more.

The Opportunity

The UCF IT division within University Operations is seeking an experienced and collaborative Manager, Data Platforms to lead the day-to-day operations, administration, and service delivery of the university's enterprise data, integration, automation, and AI platform services. This position is responsible for managing a team of technical professionals supporting critical platforms including Microsoft Fabric, Azure Data Lake, Informatica, Power Platform, Copilot, Gemini, SQL Server, and MariaDB. This position will oversee platform reliability, service operations, governance, security compliance, and continuous improvement initiatives while ensuring enterprise data platforms remain secure, available, scalable, and aligned with institutional needs.

Responsibilities

• Lead and supervise the Data Platforms team, including work assignments, workload management, onboarding, performance evaluations, professional development, and cross-training initiatives.
• Manage the day-to-day operations of enterprise data, integration, automation, and AI platforms, ensuring reliable and effective service delivery.
• Oversee platform availability, performance, capacity planning, monitoring, backup and recovery processes, patching, upgrades, and operational readiness activities.
• Manage service requests, incidents, and operational workflows through ServiceNow while maintaining service levels and customer satisfaction.
• Serve as the operational liaison between technical teams, university stakeholders, and IT partners to support platform-related initiatives and priorities.
• Ensure adherence to change management practices, testing standards, security controls, access management requirements, and data governance policies.
• Support the administration and operational delivery of enterprise AI and automation platforms, promoting automation-first practices and continuous improvement.
• Develop and provide operational reports, service metrics, and platform performance dashboards to leadership.
• Serve as a management escalation point for service-impacting issues and assist in resolving operational challenges.

Minimum Qualifications

Bachelor’s degree and 6 years of relevant experience; or High School Diploma (or equivalent) and 10 years of relevant work experience in lieu of degree; or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications

• Experience leading enterprise data platforms, analytics, business intelligence, or data engineering teams in a large and complex organization.
• Demonstrated expertise with modern cloud data technologies, including Microsoft Fabric, Power BI, Azure Data Services, data warehouses, and data lakes.
• Experience establishing and advancing data governance, data quality, metadata management, and institutional data stewardship practices.
• Proven ability to develop and execute data platform strategy, roadmaps, and service delivery models aligned with business and organizational objectives.
• Experience leading cross-functional initiatives involving data integration, analytics, reporting, automation, and enterprise applications while managing staff, budgets, vendors, and enterprise-scale projects.

The anticipated salary range for this position is $104,664 to $120,000.

All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H-1B transfers or employment-based visa processing for individuals currently sponsored by another employer.

This role requires the successful candidate to work on-site at UCF as their primary work location. On-site presence is an essential function of this role.

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

Working at UCF has its perks! UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
• Paid time off, including annual and sick time off and paid holidays
• Retirement savings options
• Employee discounts, including tickets to many Orlando attractions
• Education assistance
• And more...For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Department

UCF IT

Work Schedule

Monday - Friday 8:00 AM - 5:00 PM

Type of Appointment

Regular

Expected Salary

$104,664.00 to Negotiable

Job Posting End Date

10-22-2026-12-00-AM

The University of Central Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.