We are seeking an experienced Engineering & Operations Manager to lead a multidisciplinary Data Management team responsible for integrations, applications, databases, reporting, automation, and operational support. This leadership role combines people management, technical strategy, project governance, and cross-functional collaboration to drive scalable, business-critical technology solutions.
The ideal candidate has a strong blend of technical expertise, leadership experience, and operational excellence, with the ability to guide teams through modernization initiatives while ensuring reliable delivery and support of enterprise systems.
Key Responsibilities
- Lead and develop teams across Data Management, including Integration & Applications, Database & Reporting, and Support & Operations.
- Provide coaching, mentorship, performance management, and career development for team members.
- Translate business objectives into actionable technical priorities and measurable outcomes.
- Foster a culture of accountability, collaboration, continuous improvement, and technical excellence.
- Serve as a technical mentor and advisor for complex problem-solving and solution design.
Technical Strategy & Architecture
- Drive technology modernization initiatives that improve scalability, efficiency, transparency, and operational effectiveness.
- Establish standards for architecture, coding practices, testing, documentation, security, monitoring, and support.
- Guide technical decisions involving automation, APIs, integrations, data pipelines, databases, reporting, and business intelligence solutions.
- Continuously improve development tools, processes, and software delivery practices.
Project Delivery & Governance
- Oversee project intake, planning, prioritization, execution, and delivery across the department.
- Ensure clear requirements, ownership, timelines, milestones, and success criteria are established for initiatives.
- Monitor project health, resource allocation, risks, and competing priorities.
- Enforce best practices for code reviews, testing, deployments, documentation, and change management.
- Ensure smooth transition of solutions into production with established support processes and ownership.
Stakeholder Management
- Partner with business leaders, vendors, and technical teams to define requirements and align solutions with organizational goals.
- Communicate effectively with both technical and non-technical stakeholders.
- Coordinate closely between engineering and operations functions to improve support, troubleshooting, and ongoing innovation.
- Remove obstacles and facilitate successful cross-functional collaboration.
Required Qualifications
- Experience leading technical teams within software development, data management, DevOps, engineering, or support organizations.
- Strong project management, organizational, and prioritization skills.
- Relational databases
- Python
- APIs and system integrations
- Reporting and business intelligence solutions
- Enterprise applications and automation platforms
- Knowledge of Agile/Scrum methodologies.
- Experience with Jira, Confluence, or comparable project management tools.
- Understanding of software development lifecycle (SDLC), architecture, testing, governance, and operational support.
- Familiarity with CI/CD, source control, workflow orchestration, observability, and event-driven systems.
- Strong analytical, problem-solving, communication, and stakeholder management skills.
- Experience with production support, root cause analysis, and continuous service improvement.