Manager, Data Analytics

Charter Communications; Louisville (KY); On-site; USD 120,000 - 160,000; Full time

Job summary

Charter Communications, a leading provider of Spectrum services, seeks a data analytics leader to manage a team delivering complex reporting and forecasting. You will oversee data integration, develop dashboards, and provide actionable insights to optimize operations and resources across departments.

The role requires expert SQL knowledge, 5+ years in data analysis and reporting, and strong leadership with the ability to influence senior management and drive data-driven decisions.

Qualifications

• Ability to read, write, speak and understand English.
• 5+ years of data analysis and reporting experience.
• Ability to supervise and motivate others.
• Ability to lead multiple projects and meet deadlines.
• Strong communication and presentation skills.

Responsibilities

• Manage a team responsible for reporting and analysis of data.
• Create forecasts, dashboards, and ad hoc reports to drive insights.
• Identify opportunities from trends and inform operational improvements.
• Interface with senior management to deliver timely results.
• Ensure data quality and develop data definitions and business rules.
• Integrate data from multiple sources and develop data-driven strategies.
• Lead high-visibility projects and ensure deliverables meet requirements.
• Coach team to high data standards.

Skills

SQL

Data analysis

Reporting

Project management

Leadership

Communication

Excel

Problem solving

Education

Bachelor's degree in business or related field

Tools

Word

Excel

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

This position is responsible for managing a team that provides complex data and reporting to better assist management in maximizing resources in various departments or lines of business. Responsible for creating and producing forecasts, reports, ad hoc requests, dashboards, etc. in order to provide insights to determine operational impact, trends, and opportunities. This role requires thorough understanding of data analysis and methodology.

How You'll Make an Impact

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Manage a team responsible for reporting and analysis of various data.
• Proactively identify areas of opportunity and/or improvement based on trends in the data, and use these insights to inform new products and/or operational improvements.
• Manage high visibility projects to identify and resolve issues of strategic importance to the organization. Interface regularly with senior management to produce timely and valuable results.
• Conduct complex data analysis in support of a variety of analytic solutions.
• Capture, develop, and document data definitions, business rules, and data quality requirements.
• Integrate data from multiple sources to produce requested or required data elements.
• Create and produce forecasts, reports, ad hoc requests, dashboards, etc.
• Interpret data, analyze results, and provide insights to determine operational impact, trends, and opportunities.
• Develop reports and deliverables for upper management and communicate with all levels of stakeholders.
• Identify and define data quality improvements.
• Create and maintain report forms and formats, information dashboards, data generators, canned reports and other end-user information portals or resources.
• Ensure compliance with deliverable reporting requirements by performing quality data audits and analysis.
• Create specifications for reports based on business requests.
• Identify opportunities to use data to develop new strategies and improve business performance and utilize knowledge of mathematical modeling and other optimization methods to perform quantitative and qualitative data analysis.
• Review accuracy of all data, results, and conclusions of the team, coaching team members to reach a high data standards.
• Perform other duties as requested.

What You'll Bring to Spectrum

Required Qualifications

Skills/Abilities and Knowledge

• Ability to read, write, speak and understand English
• Ability to prioritize and organize effectively
• Ability to work independently, as well as in a collaborative and dynamic team environment
• Ability to handle multiple projects and priorities
• Ability to analyze and interpret data
• Ability to quickly identify business problems/opportunities
• Ability to communicate orally and in writing in a clear and straightforward manner
• Ability to communicate with all levels of management and company personnel
• Ability to manage multiple projects at one time
• Ability to document, prepare and present data-driven presentations
• Knowledge of software applications such as Word, Excel, etc.
• Ability to supervise and motivate others
• Ability to communicate orally and in writing in a clear, straightforward and professional manner
• Ability to handle multiple projects and tasks and meet deadlines
• Ability to make decisions and work collaboratively with others to solve problems
• Ability to make decisions and solve problems while working under pressure
• Ability to show judgment and initiative and to accomplish job duties
• Expert level knowledge of SQL

Education

• Bachelor's degree in business or related field

Related Work Experience and Number of Years

• Data analysis and reporting or related experience - 5+

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here

We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.