Manager, Cyber Business Enablement

WPS Health Solutions; Madison (WI); Hybrid; USD 140,000 - 180,000; Full time

Benefits offered by this job

Remote and hybrid work options

Bonus opportunities

401(k) with a 100% match for first 3%

Health insurance start Day 1

Job summary

WPS Health Solutions is seeking a Manager, Cyber Business Enablement to lead the enterprise cybersecurity engagement between Enterprise Cyber Resilience and technology and business stakeholders. This role reports to the Chief Information Security Officer and builds the engagement model, service catalog, and a high-performing team from the ground up.

The position emphasizes strategic collaboration, risk-aware decision making, and transparent dashboards that illuminate demand, SLAs, and

Qualifications

• Bachelor's degree or equivalent combination of education and work experience.
• 7+ years of progressive experience in cybersecurity operations and related disciplines.
• 3+ years in a managerial/people leadership role.
• Strong leadership and stakeholder management across diverse teams.

Responsibilities

• Serve as the primary business resource for Enterprise Cyber Resilience and translate cybersecurity issues into business guidance.
• Define service catalogs, engagement models, and performance metrics; build dashboards for leadership visibility.
• Lead and mentor the Cyber Business Enablement team and drive capacity planning and alignment with CISO expectations.
• Manage day-to-day stakeholder engagement, triage status, and escalation of unresolved risk with leadership reporting.

Skills

Leadership

Stakeholder management

Communication

Risk management

Service/demand mgmt

Education

Bachelor's degree or equivalent

Job description

U.S. citizenship is required for this position due to Department of Defense restrictions. Our Manager, Cyber Business Enablement is the primary relationship and engagement leader between Enterprise Cyber Resilience and WPS's business and technology stakeholders, reporting directly to the Chief Information Security Officer. They establish a consistent enterprise approach to cybersecurity intake, advisory support, prioritization, escalation, and service delivery, helping business and technology leaders understand cybersecurity requirements and incorporate security into their initiatives. This Manager acts as the business-facing entry point into Enterprise Cyber Resilience, they connect stakeholder needs to the right cybersecurity capability while improving transparency, accountability, and responsiveness; without replacing the accountability of the business, technology, or risk owners it supports. They are responsible for building the engagement model, service catalog, and team from the ground up. Salary Range - $140,000 ~ $180,000. The base pay offered for this position may vary within the posted range based on your job-related knowledge, skills, experience and may fall outside of this range.

Work Location

Our first consideration will be to have this employee be able to take advantage of Hybrid work and collaboration, living within the state of Wisconsin. Employees within 45 miles of WPS Headquarters (1717 W. Broadway in Madison, WI, 53713) will be expected to be able to work in office 3 days a week on a regular basis.

How do I know this opportunity is right for me? If you:

• Want to serve as the primary business resource for Enterprise Cyber Resilience, building trusted relationships with business and technology leaders and translating cybersecurity issues into business-relevant guidance.
• Have owned enterprise processes for cybersecurity service intake, triages, and prioritizations, ensuring requests are properly categorized, assigned, tracked, and escalated when demand exceeds capacity.
• Enjoy facilitating business engagement on identified cyber risks, control weaknesses, and remediation activities, ensuring accountable owners understand expectations and escalating stalled or overdue actions.
• Can define the service catalog, service expectations, engagement models, and performance metrics for Enterprise Cyber Resilience, and build dashboards and reporting that give leadership visibility into demand and service delivery.
• Can engage early with major business and technology initiatives to identify cybersecurity needs and dependencies, promoting secure-by-design practices across planning and delivery.
• Want to manage business and technology stakeholder participation in cybersecurity audits, assessments, and regulatory reviews requiring cross-functional engagement.
• Would like to leadand mentor Cyber Business Enablement team, establishing clear roles and service standards while fostering collaboration, accountability, and continuous improvement.
• Enjoy supporting career development, performance feedback, and drivecapacity planning and management.
• Can provide concise reporting to cybersecurity and technology leadership on stakeholder concerns and service performance, escalating issues that cannot be resolved through normal channels.
• Can support Day-to-day relationship management while tracking triage status, escalating unresolved risk or resourcing conflicts to our CISO.

Minimum Qualifications

• U.S. Citizenship is required for this position due to Department of Defense restrictions.
• Bachelor's degree in Cybersecurity, Information Security, Information Technology, Business, Risk Management or related field OR equivalent combination of education and work experience.
• 7 or more years of progressive experience in cybersecurity operations, incident response, vulnerability management, application security, or a related technical security discipline.
• 3 or more years in amanagerial / people leadership OR senior level role.
• Knowledge of cybersecurity risk domains (architecture, IAM, vulnerability management, incident response, application security) sufficient to coordinate across specialist teams.
• Deep understanding of service and demand management practices - intake, triage, prioritization, SLAs - across complex, cross-functional environments.
• Strong leadership and stakeholder management skills with ability to influence and drive change across diverse teams and complex organizations.
• Strong communication skills with the ability to translate technical cybersecurity, risk, and compliance issues into clear business impacts and actionable recommendations.

Preferred Qualifications

• Experience within a cybersecurity organization supporting multiple business lines or enterprise technology functions.
• Familiarity with the NIST Cybersecurity Framework, NIST SP 800-53, NIST SP 800-171, or comparable frameworks.
• Professional certification such as CISSP, GCIH, GCFA, or CISM.

Remote Work Requirements

• High speed cable or fiber
• Minimum of 10 Mbps downstream and at least 1 Mbps upstream internet connection (can be checked at https://speedtest.net).
• Please review Remote Worker FAQs for additional information.

Benefits

• Remote and hybrid work options available
• Performance bonus and/or merit increase opportunities
• 401(k) with a 100% match for the first 3% of your salary and a 50% match for the next 2% of your salary (100% vested immediately)
• Competitive paid time off
• Health insurance, dental insurance, and telehealth services start DAY 1
• Professional and Leadership Development Programs
• Review additional benefits: (https://www.wpshealthsolutions.com/careers/)

Who We Are

WPS, a health solutions company, is a leading not-for-profit health insurer and federal government contractor headquartered in Madison, Wisconsin. WPS offers health insurance plans for individuals, families, seniors and group health plans for small to large businesses. We process claims and provide customer support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. WPS has been making healthcare easier for the people we serve for nearly 80 years. Proud to be military and veteran ready.

Culture Drives Our Success

WPS' culture is where the great work and innovations of our people are seen, fueled and rewarded. We accomplish this by creating an open and empowering employee experience. We recognize the benefits of employee engagement as an investment in our workforce-both current and future-to effectively seek, leverage, and include differing and unique perspectives that fuel agility and innovation on high-performing teams. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities.

We are proud of the recognition we have received from local and national organization regarding our culture and workplace: WPS Newsroom - Awards and Recognition.

This position may from time to time provide support to federal health care programs and other governmental or regulated industries. In accordance with law and/or contractual requirements, individuals in this role are or may be subject to all applicable federal regulations, agency contract requirements, and WPS internal policies, including but not limited to standards for data security, privacy, confidentiality, and program integrity. WPS and its personnel are subject to mandatory enhanced screening and background investigation prior to being granted access to information systems and/or sensitive data in order to safeguard regulated information and government resources that provide critical services.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.