Manager, Customer Food Safety & Quality

Bonduelle Americas; Philadelphia (Philadelphia County); Híbrido; USD 120 000 - 170 000; Tempo integral

Resumo da oferta

Bonduelle Americas seeks a Manager, Corporate Food Safety & Quality in Philadelphia, hybrid work. You will lead food safety and QA programs across BA facilities, ensuring compliance and continuous improvement.

The role requires driving standards, coordinating audits, and leveraging data to improve product safety and quality. You will partner with operations and product teams, manage recall/traceability exercises, and support environmental and social initiatives while aligning with Bonduelle’s

Qualificações

• 10+ years of supplier food safety experience in the food industry; MS degree preferred.
• Thorough knowledge of USDA, FDA and regulatory requirements.
• Hands-on with GFSI audit schemes (SQF preferred) and other schemes a bonus.

Responsabilidades

• Oversees food safety and quality systems at all internal sites, from material receipt to customer.
• Develops and verifies produce-related food safety policies and records.
• Aligns programs with Bonduelle and industry benchmarks where possible.
• Assists facilities with audit readiness and leads corporate audits.
• Oversees hygienic design, sanitation programs and environmental monitoring.
• Drives continuous improvement, process controls and metrics.
• Acts as a quality champion for digital quality systems and data gathering.
• Uses data analytics to benchmark and drive digital systems.
• Supports Sales/Consumer Relations on safety/quality concerns and responses.
• Serves as technical resource for internal and external customers.

Conhecimentos

Leadership

Regulatory knowledge

Food safety

Data analytics

Communication

Travel willingness

Formação académica

MS degree in related field

Ferramentas

Tableau

Power BI

JDE

MS Excel

Descrição da oferta de emprego

Department: Corporate Food Safety & Quality

Reports to: Director, Corporate Food Safety & Quality

Location: Philadelphia, PA l Hybrid 4x Onsite

Make a greater impact at Bonduelle Americas!

Bonduelle Americas is a certified B Corp inviting people to embrace a flexitarian lifestyle with an expanding portfolio of plant-rich products available in and beyond the produce aisle. We operate four facilities and employ nearly 3,000 Associates in the US.

Bonduelle Americas is a wholly-owned subsidiary of Groupe Bonduelle (BON.PA), an established global brand with more than 170 years of family heritage bringing the joy of plants to tables around the world. Globally, our ready-to-eat plant-rich food products are grown on 173,000 acres by our grower partners and marketed in nearly 100 countries. Our mission is to inspire the transition toward a plant-rich diet to contribute to people's well-being and planet health.

Join us at Bonduelle Americas for an opportunity to advance your career in a culture that places people first. As a valued member of our company, you will work in a mission-driven environment aimed at preserving the planet’s resources while providing healthy plant-based products to millions of consumers around the world.

Position Summary

This job leads the overall food safety and quality programs within the Corporate Food Safety & Quality pillar of Bonduelle Americas. The Manager, Corporate Food Safety & Quality is responsible for the development, oversight, and execution of the Food Safety and Quality programs at all internal BA manufacturing facilities and internal warehouses/3PLs.This position effectively collaborates with facility operations leadership and cross-functional departments to drive the food safety and quality metrics, compliance and continuous improvement in products and processes to meet internal, customer and regulatory requirements.

This role is a key part of BA’s success by directing the development, implementation and continuous improvement of food safety and quality assurance systems, standards and programs to ensure the delivery of safe, wholesome, quality products to our customers nationally. The ideal candidate will demonstrate acute critical thinking skills and ability to craft and execute solutions in a fast-changing environment. This candidate must be forward-thinking in their approach to maintain the food safety and quality of our products, while modeling and acting in accordance with Bonduelle’s mission, vision and BCOME principles.

Key Responsibilities

• Oversees food safety and quality systems at all internal sites, including manufacturing and warehousing, from raw material receipt to customer


• Develops, maintains, communicates and verifies all produce related food safety and quality policies, procedures and records, including oversight for programs in training, change management, document lifecycle and document control systems (e.g. version control, document distribution, archival, retrieval, retention and destruction)


• Responsible for aligning or benchmarking the food safety and quality programs against the larger Bonduelle organization and food industry, where possible.


• Assists facilities with audit readiness such as SQF, Commercial Food Sanitation (CFS), customer, regulatory etc., and serve as Corporate team lead during such audits


• Oversees the hygienic design, traffic flow, sanitation programs, and environmental monitoring program for all sites in accordance with CFS and regulatory guidelines


• Focus on continuous improvement, process controls, performance metrics and customer complaint resolution


• Operates as a quality champion in digital quality and food safety systems/applications for data gathering and analysis


• Using data analytics as a continuous improvement benchmark to drive digital systems and data management capabilities, including metrics and reports


• Support the Sales/Consumer Relations team in addressing any food safety or quality concerns from our customers/consumers, this includes providing communication, questionnaires, requests, portal support, etc.


• Serve as technical resource/expert in food safety and quality for both internal and external customers


• Liaison with the BA Product & Development and larger product execution teams to ensure food safety and quality integrity with new products or changes in existing products


• Responsible for the Corporate internal audits program to verify compliance


• Assists in execution of product recall and traceability exercises


• Support our environmental and social initiatives to drive progress against our Environment and Social Governance model and B Corp certifications


• Support our B!Quality Initiatives and drive consistency across all internal plants


• Lead large scale complex projects, teams and tasks


• Lead and influence cross functional team, as needed


• Perform other related responsibilities, as assigned.

Minimum Qualifications

• 10+ years of supplier food safety experience in the food industry) or 5+ years and a MS degree in a related field is preferred.At least 3 years of experience in supervisory, management, and leadership roles


• Thorough knowledge of food safety regulations (USDA, FDA, etc.)


• Hands-on experience with Global Food Safety Initiative standard (GFSI) audit Schemes (SQF Preferred).Knowledge in other audit schemes is a bonus.


• Knowledge of industry and regulatory requirements for fresh produce is preferred


• Ability to work under pressure and to meet tight deadlines; ability to analyze, understand and solve problems, excellent interpersonal and communication skills.


• Proficient computer skills and familiarity with Microsoft 365, MS Excel, Word & PowerPoint, etc.


• Knowledge of data analytics platforms, such as Tableau, Power BI, or JDE


• Excellent written and verbal communication skills


• Ability to travel (25-50%)

Desired Qualifications

• Excellent written and verbal communication skills


• Ability to work as part of a team


• Ability to analyze complex data, draw conclusions and make recommendations


• Ability to articulate and sell quality assurance programs and continuous improvement goals to involved stakeholders


• Ability to assimilate new information quickly and react positively to new and challenging opportunities


• Ability to communicate effectively with internal and external customers


• Ability to make progress despite setbacks or lack of clarity


• Ability to manage and resolve conflicts


• Ability to operate effectively in a fast, changing environment


• Ability to solve problems through data, processes and influencing skills


• Knowledge of quality assurance program methodologies and implementation within the manufacturing environment


• Flexible schedule - as nights or weekend work may be required


• Must be able to manage projects from beginning to end