Manager, Critical Environments Management (CEM) - Labs

Jones Lang LaSalle Incorporated; Mountain View (CA); On-site; USD 167,000 - 220,000; Full time

Benefits offered by this job

401(k) plan with matching company

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off and Company Holidays

Daily Pay

Job summary

Jones Lang LaSalle Incorporated is seeking a seasoned Manager of Critical Environments Management (CEM) for its Mountain View, CA labs portfolio. You will lead a dedicated team, ensuring 24/7 reliability of HVAC, electrical and plumbing systems while driving safety, compliance, and performance.

You will mentor engineers and CEMs, manage budgets, and coordinate with cross-functional partners on large-scale infrastructure projects and incident response.

Qualifications

• 10–12 years in critical facilities operations and management, preferably lab/cleanroom/pharma/semiconductor environments.
• 2–4+ years of direct people management or technical team leadership experience.

Responsibilities

• Lead and mentor a team of CEMs, fostering accountability and operational excellence.
• Oversee lab’s critical MEP infrastructure and ensure continuous operation of HVAC, electrical, and plumbing systems.
• Perform RCA investigations and implement corrective actions across the portfolio.
• Develop and oversee disaster recovery, crisis mitigation, and business continuity plans.
• Prepare and present regular reports on system performance, vendor activity, and KPIs to senior leadership.

Skills

Leadership

Team mentoring

Vendor management

Root-cause analysis

Cross-functional collaboration

Education

Bachelor’s degree in Mechanical or Electrical Engineering / Facilities Management

Master’s degree (preferred)

Tools

BMS/BAS

CMMS

HP/UPS and power distribution knowledge

Job description

Manager, Critical Environments Management (CEM) - Labs### Manager, Critical Environments Management (CEM) - LabsAplikuj: On-site: Mountain View, CA: Full time: Opublikowano wczoraj: REQ545527**JLL empowers you to shape a brighter way**.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.**What this job involves -** We are seeking an experienced and technically proficient Manager of Critical Environment Management (CEM) to lead both the operational oversight of a mission-critical Research & Development (R&D) laboratory portfolio and a dedicated team of facility professionals. This portfolio includes a diverse range of environments, from low-level bench labs to highly critical clean-room spaces dedicated to microprocessor and data chip performance testing. This is a hybrid leadership role serving as a vital bridge between front line technical execution and operational strategy. You will act as both a subject matter expert managing a subset of critical facilities and a people leader responsible for coaching, mentoring, and developing a high-performing team of Critical Facilities Managers (CEMs). You will ensure the reliability, up-time, and safety of all critical Mechanical, Electrical, Plumbing (MEP), and life safety systems across the portfolio while driving consistency, risk mitigation, and talent growth. **Key Responsibilities -****People Leadership & Team Development*** Direct People Management: Lead, mentor, and develop a team of CEMs, fostering a culture of accountability, collaboration, and operational excellence.* Talent & Workflow Optimization: Define training standards and competency requirements for the team. Guide CEMs to ensure balanced workload distribution, effective vendor logistics, and seamless incident response.* Technical Mentorship: Serve as an escalation mentor for complex technical challenges, helping junior team members navigate vendor issues, high-risk work, and system interactions.**Technical & Operational Management*** Serve as the subject matter expert on the lab's critical MEP infrastructure, understanding interconnections and potential impact on research activities.* Maintain comprehensive oversight of system capacity, load, and redundancy to ensure continuous operation of lab equipment.* Ensure 24/7 reliability of all building systems supporting labs, including HVAC (AHUs, CRACs, Chillers), Electrical (UPS, PDUs, Generators), and Plumbing/Water systems (RODI, Process Cooling, Sump Pumps).* Lead root cause analysis (RCA) investigations for major facility-related incidents across the portfolio, implementing corrective actions and sharing learnings across the team.* Direct the implementation of disaster recovery, crisis mitigation, and business continuity plans for critical facility operations.**Compliance, Documentation & Standardization*** Ensure all lab utility infrastructure complies with local, state, and federal laws and regulations.* Establish consistent, portfolio-wide standards for engineering logs, MOPs, SOPs, and system performance documentation.* Prepare and present regular reports on system performance, vendor activities, team KPIs, and incident metrics to senior leadership.**Financial & Strategic Plannin**g* Assist in the development, management, and tracking of operational (OpEx) and capital (CapEx) budgets for the lab facilities portfolio.* Participate in capacity planning, lifecycle strategy, and technical input for infrastructure upgrades, lab expansions, and new construction projects.* Identify and implement operational efficiency improvements to reduce costs and enhance system reliability.**Qualifications****Required:*** Experience: 10–12 years of experience in critical facilities operations and management, preferably in laboratory, cleanroom, pharmaceutical, or semiconductor manufacturing environments.* Leadership Experience: 2–4+ years of direct people management or technical team leadership experience (managing engineers, CEMs, or critical operations staff).* Education: Bachelor’s degree in Mechanical or Electrical Engineering, Facilities Management, or a related technical field; equivalent professional experience will be considered.* Technical Knowledge: In-depth, system-level knowledge of critical MEP systems including UPS, generators, power distribution, HVAC (chillers, cooling towers, AHUs), and fire/life safety systems.* Process Management: Strong mastery of change management controls, MOPs, SOPs, and risk mitigation protocols in live critical environments.* Core Skills: Exceptional leadership, problem-solving, communication, and cross-functional collaboration skills.**Preferred:*** Master’s degree in Mechanical/Electrical Engineering or a related field.* Experience with Building Management Systems (BMS), Building Automation Systems (BAS), and Computerized Maintenance Management Systems (CMMS).* Knowledge of lab-specific utility systems such as Reverse Osmosis Deionized (RODI) Water, Clean Dry Air (CDA), Process Exhaust, and Gas/Chemical monitoring systems.* Professional certifications such as Certified Facilities Manager (CFM), Certified Data Center Professional (CDCP), Professional Engineer (PE), or similar credentials.* Experience managing operational and capital budgets.This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. **Expected compensation for this position:** 167,200.00 – 219,980.00 USD per year *Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.* **Location:**On-site –Mountain View, CA If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!**Personalized benefits that support personal well-being and growth:** JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:* 401(k) plan with matching company contributions* Comprehensive Medical, Dental & Vision Care* Paid parental leave at 100% of salary* Paid Time Off and Company Holidays* Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.***JLL Privacy Notice***Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.**California Residents only**If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Accepting applications on an ongoing basis until candidate identified.