Manager, Corporate Quality Assurance, Technical Lead

Mondelez International; Chicago (IL); Hybrid; USD 109,000 - 150,000; Full time

Job summary

Mondelēz International in Chicago seeks a Quality Lead for US External Manufacturing to drive food safety, regulatory compliance and quality systems across internal and external plants.

You will lead quality program deployment, collaborate with plant teams, prepare for audits and build capabilities. A BS/MS in a related science and 5–8 years of operations/R&D experience are expected.

Qualifications

• Related experience in operations, quality and/or R&D.
• Knowledge of quality systems (HACCP, ISO9001 and FSSC22000).
• Microbiology and food safety and sanitation experience.
• Handling multiple tasks and prioritize.
• Communication and leadership on cross-functional teams.
• Statistical processes and problem-solving techniques.
• Business acumen and influencing and negotiating.
• Auditing certification or equivalent experience.

Responsibilities

• Lead quality program deployment across the US manufacturing network.
• Collaborate with plant quality personnel, Food Safety and Quality Systems.
• Influence stakeholders to achieve superior customer satisfaction and food safety.
• Ensure preparedness for internal and 3rd party audits.
• Work with plant quality managers to develop departments and capabilities.
• Provide training and development to increase employee effectiveness.

Skills

Operations experience

Quality management

R&D exposure

Quality systems (HACCP)

ISO9001 / FSSC22000

Microbiology & food safety

Prioritization & multitasking

Leadership & cross-functional

Auditing experience

Negotiation & influencing

Education

B.S./M.S. in related scientific discipline

Job description

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You are a technical resource and internal expert in areas of critical importance to organization who regularly interacts with senior management. You apply your broad technical knowledge and in-depth knowledge of your technical specialty to identify, define and solve business problems.

How you will contribute

The Quality Lead, US External Manufacturing position provides leadership in the US Network Manufacturing organization in ensuring Food Safety & Regulatory Compliance of internal and /or external manufacturing plants.

This position is responsible for leadership in the areas of quality manufacturing program deployment, collaboration with manufacturing quality personnel, Food Safety and Quality Systems, product standards and Regulatory Compliance. This position drives and partners with the plant-based teams to assure achievement of superior customer satisfaction, consistency, value, and food safety.

This position has indirect reports at internal and external manufacturing facilities. This position ideally requires experience with Snacks or Confections quality and/or manufacturing, understanding of Quality & Business Systems and the ability to influence stakeholders.

What you will bring

• Related experience in operations, quality and/or R&D
  
• Knowledge of quality systems (HACCP, ISO9001 and FSSC22000)
  
• Microbiology and food safety and sanitation experience
  
• Handling multiple tasks and prioritize
  
• Communication and leadership skills on cross-functional teams
  
• Statistical processes and problem-solving techniques
  
• Business acumen and influencing and negotiating
  
• Auditing certification or equivalent experience is a decided advantage
  

More about this role

What you need to know about this position:

This is an Individual Contributor position

What extra ingredients you will bring:

• Influence Operations & Deliver continuous improvement across manufacturing network through new tools / application, network benchmarking and leveraging cross-category, cross-region collaboration to ensure product design processes and quality systems are best in class.
  
• Drive the successful implementation of quality policies, programs, tools and technologies that position Quality as a competitive advantage.
  
• Leverage shared services to enable achievement of manufacturing goals.
  
• Ensure preparedness for internal and 3rd party audits.
  
• Work with plant quality managers to develop the plant Quality departments and capabilities.
  
• Provide necessary training and development in product knowledge, process technology, process control, optimization techniques, QP’s and Mondelez competencies to increase employee effectiveness and achieve optimum performance levels.
  
• Ensure direct staff is properly trained, focused and viewed as exceptional partners to the plants and external manufacturers.
  
• Providing program support to sites and facilitates in corrective/preventive action plans.
  
• Work with facilitates to ensure achievement of certification for 3rd party program, FSSC.
  

Education / Certifications:

B.S./M.S. in a related scientific discipline

Job specific requirements:

• Minimum 5-8 years of related experience (Operations and/or RDQ) with demonstrated technical and managerial ability.
  
• Excellent leadership capabilities, interpersonal relations skills and problem solving skills.
  
• Extensive knowledge of Quality Principles and Mondelez Quality programs and Policies.
  
• Demonstrated ability to work with all levels of the organization within corporate and manufacturing settings.
  

Travel requirements:

50% Domestic travel

Work schedule:

Onsite at Chicago facility with flexible hybrid model.

Salary and Benefits:

The base salary range for this position is $109,000 to $149,875; the exact salary depends on several factors such as experience, skills, education and location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results. In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company.

No Relocation support available

Business Unit Summary

The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, weproduce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands-including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products -are close at hand for our consumers across the country.

Mondelēz Global LLC is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

For more information about your Federal rights, please see eeopost.pdf ; EEO is the Law Poster Supplement ; Pay Transparency Nondiscrimination Provision ; Know Your Rights: Workplace Discrimination is Illegal

Job Type

Regular

Corporate Quality Assurance

Product Quality, Safety and Compliance