Manager, Continuous Improvement - Dallas

Equus Workforce Solutions; Preston (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Equus Workforce Solutions is seeking a Continuous Improvement Manager to collect and analyze performance data to advance system effectiveness, improve efficiencies and business processes. You will monitor, interpret data and drive actions using our databases and reporting tools to support organizational goals.

Collaborating with the Board Performance Department, you will help implement action plans, develop tracking tools, ensure data integrity, and contribute to system enhancements aligned with

Qualifications

• Bachelor’s degree in a relevant field is required.
• Five years of relevant experience, including three years in a supervisory role.
• Knowledge of workforce development, economic development, BI trends, and PM.
• Ability to analyze data and provide actionable feedback.
• Strong Excel, word processing and other computer skills.
• Excellent verbal and written communication and customer service skills.
• Experience with statistical methods and large databases.
• Ability to work in a performance-based environment and ensure data integrity.

Responsibilities

• Monitors, analyzes and interprets performance data to drive process improvements.
• Uses databases and reporting tools to extract and interpret performance data.
• Collaborates with Board Performance Department to advance improvement plans and enhancements.
• Designs and develops tools for tracking performance and monitoring outcomes.
• Ensures policies align with business requirements and improvement plans.
• Manages data systems, databases and data integrity requests.
• Performs other related duties as assigned.

Skills

Workforce development

Economic development

Business intelligence

Project management

Management techniques

Performance-based environment

Data analysis

Word processing

Interpersonal skills

Communication skills

Statistical methods

Database management

Attention to detail

Education

Bachelor’s Degree

Five (5) years of relevant experience, including three (3) years of supervisory experience

Tools

CRM/DB systems

MS Excel

Reporting tools

Job description

Company Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

The Continuous Improvement Manager collects, compiles and analyzes performance data to advance system effectiveness, improve efficiencies and improve business processes.

• Monitors, analyzes and interprets performance data on an ongoing basis to implement process improvements that advance performance measures and business outcomes.
• Uses all databases, management information systems and related reporting systems and tools to extract, compile, analyze and interpret performance data.
• Collaborates with the Board Performance Department to advance processes and realize performance improvement plans, corrective action plans and system or technical enhancements.
• Designs and develops tools for tracking performance, monitoring outcomes and supporting business objectives.
• Consults, interprets and ensures policies and procedures comply with business requirements, procedures and/or improvement plans.
• Manages systems, databases and data integrity requests, to include, review and processing changes/deletions and information requests of customer records.
• Performs other related duties as assigned.

Qualifications

REQUIRED SKILLS/ABILITIES

• Knowledge of workforce development, economic development, business intelligence and trends, and project management.
• Knowledge of effective management techniques and practices to include planning, strategy development and implementation, assessment of outcomes and accountability.
• Knowledge of work experience in a performance-based environment, public or private sector, the ability to analyze and interpret information and data and provide relevant feedback for action.
• Knowledge of word processing, spreadsheet, technology and computer skills.
• Exceptional customer service and interpersonal skills.
• Excellent problem-solving and critical thinking skills, organizational skill, and detail oriented.
• Excellent verbal and written communication skills.
• Ability to use statistical methods to analyze and interpret information and data and provide relevant feedback for action.
• Ability to work with complex and extensive databases and identify deficiencies.

Education And Experience

• Bachelor’s Degree from an accredited university or college in a relevant field of study required.
• Five (5) years of relevant experience, to include three (3) years of supervisory experience preferred.
• Additional relevant experience may be considered in lieu of required education.
• Valid driver’s license and proof of insurance with good driving record.

Additional Information

Physical requirements include lifting up to 10 pounds occasionally. Subject to standing, sitting, bending, and walking to perform job scope. Requires visual acuity, speech and hearing. Working conditions are primarily in an office environment. Occasional driving and travel required. Flexible hours may be required. Reasonable accommodations

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

APM, including Equus Workforce Solutions, Ross Innovative Employment Solutions, Dynamic Workforce Solutions, DESI, AGELIC, and Grant Associates, is committed to providing equal employment opportunities to all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

APM is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you require a reasonable accommodation during the application, interview, or selection process, please contact [e-mail].