Manager, Communication Consultant

Soteria Reinsurance Ltd.; Covington (KY); Hybrid; USD 85,000 - 110,000; Full time

Job summary

Fidelity Investments seeks a Communications Consultant to partner with Managing Directors on participant communication strategies for Tax-Exempt Core Non-Profit clients. You will manage end-to-end delivery of educational, plan, and regulatory communications, ensuring quality, accuracy, and cost-effective production.

The role requires strong writing and project management skills, cross-functional collaboration with vendors, and adherence to governance.

Qualifications

• Degree in journalism, communications, English, marketing, or related field strongly desired.
• Experience in employee benefits communication and/or financial services preferred.
• 2-3 years’ communications consulting experience preferred.
• Proven project management experience required.

Responsibilities

• Manage end-to-end delivery of educational, plan, and regulatory communications for Tax-Exempt Core Non-Profit clients.
• Collaborate with cross-functional teams and vendors to oversee high-volume projects and drive process improvements.
• Consult with Managing Director on communication and education strategy, aligning with client priorities.
• Ensure timely delivery, governance, and quality of participant communications.

Skills

Project management

Written communication

Verbal communication

Interpersonal skills

Problem solving

Education

Degree in journalism/communications/English/marketing or related field

Tools

Microsoft Office

Comhub

PSW

Xtrac

Job description

## Job Description:**Note: Fidelity will not provide immigration sponsorship for this position**Partner with Fidelity Managing Directors to develop and execute participant communication strategies for Tax-Exempt Core Non-Profit clients. Manage the end-to-end delivery of educational, plan, and regulatory communications, ensuring quality, accuracy, and cost-effective production. Collaborate with cross-functional teams and vendors to oversee high-volume projects, streamline workflows, and drive process improvements. Ensure timely delivery, effective governance, and exceptional participant experience through best-practice communication solutions. Consult with the Managing Director on the communication and education strategy for the project, uncovering key client priorities and needs, while positioning the current TEM Core communications model appropriately.## The Expertise and Skills You Bring• Degree in Journalism, Communications, English, Marketing, or related field strongly desired• Experience in employee benefits communication and/or financial services preferred• 2-3 years’ communications consulting experience preferred• Proven project management experience required• SIE required. Series 6, 63 licenses preferred (must be obtained within 90 days of hire).• Working knowledge of communication processes from creation through distribution acrossmultiple media (print, email, internet). Print production experience a plus.• Strong written, verbal, interpersonal, and problem solving skills.• Ability to handle multiple deadlines and work independently or collaboratively.• Detail oriented with strong editing/proofreading skills.• Customer-focused with analytical and creative thinking skills.• Knowledge of Fidelity's communications offerings and capabilities for a multitude of productofferings (e.g., Financial Wellness, Personalized Planning and Advice, Self-Directed Brokerage,Roth, Health Savings Account, etc.)• Proficiency with Microsoft Office and other internal systems (e.g., Comhub, PSW, Xtrac).## The TeamThe Communications Consultant Team partners with Relationship Management, serving clients in the Tax-Exempt area to deliver critical retirement plan communications. We support hospitals, universities, governments, and faith‐based organizations whose missions center on helping people thrive. Our work helps participants improve financial wellness and outcomes and become retirement-ready through clear, effective communication.Fidelity’s Onsite Working Model Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.## ## Certifications:Series 06 - FINRA, Series 63 - FINRA## ## Category:## CommunicationPlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.### About UsAt Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com.Fidelity Investments is an equal opportunity employer.