Manager, Commissions

T-Mobile USA, Inc.; Magenta (LA); On-site; USD 100,000 - 135,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Job summary

T-Mobile USA, Inc. is seeking a Manager, Commissions to lead the Operations and Analysis of Sales/Care Incentive Compensation within the Magenta Service Center.

The role supervises Sr Analysts and Analysts, supporting Sales/Care teams and the Compensation Design Team, and partners with Sales Executives to drive effective, fiscally sound solutions. The position requires strong program management, communication, and problem-solving skills, with on-site work at the Overland Park office at least 3

Qualifications

• High School Diploma or GED is required.
• 2-4 years managing an operational group is preferred.
• 2-4 years work experience in Finance, Accounting, Forecasting, or Budgeting with Sales compensation experience preferred.

Responsibilities

• Ensure operational excellence and adherence to departmental SLAs.
• Align executive strategy to tactical implementation.
• Drive process improvements within commissions and sales operations.
• Collaborate with Sales/Care Management, Finance, and Operations to provide leadership and insights.
• Automate commission functions where possible.
• Aim for high service quality and anticipate issues.
• Serve as a liaison for Compensation Policy and processes with other teams.

Skills

Microsoft Office

Communication

Presentations

Organization

Team Management

Finance

Accounting

Budgeting

Sales compensation

Forecasting

Education

High School Diploma/GED (Required)

Job description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

*This position is required to work on site at our Overland Park, KS office at least 3 days a week. It is not available for remote opportunity.*

Job Overview

The Manager, Commissions is part of the Commissions group reporting within the Magenta Service Center. This position is responsible for the Operations and Analysis of Sales/Care Incentive Compensation. The Manager leads a team consisting of Sr Analysts and Analysts responsible for the support of our Sales/Care Teams as well as the Compensation Design Team responsible for driving changes that are fiscally responsible and effective in driving sales as well as customer experience. The Manager works daily with Sales Executives providing leadership, guidance, insight, and innovative problem-solving recommendations/presentations.

Job Responsibilities

• Responsible for ensuring operational excellence and successful adherence of departmental service level agreements
• Align executive strategic direction to tactical implementation
• Drive process improvements within commissions and other sales operations processes
• Work daily with Sales/Care Management, Finance, and peer Operations teams to provide leadership, guidance, insight, and innovative problem-solving recommendations/presentations.
• Administer and seek automation of commission functions
• Responsible for achieving service quality results, as well as being proactive regarding upcoming issues or concerns
• Act as a process liaison for multiple Compensation Policy and Processes and working with other teams to ensure operations are being covered accordingly

Education and Work Experience

• High School Diploma/GED (Required)
• 2-4 years Experience in managing an Operational group. (Preferred)
• 2-4 years Work experience in Finance, Accounting, Forecasting, or Budgeting, Sales Compensation experience. (Preferred)

Knowledge, Skills and Abilities

• Microsoft Office (Required)
• Communication (Required)
• Presentations (Required)
• Organization (Required)
• Team Management (Required)
• Finance (Preferred)
• Accounting (Preferred)
• Budgeting (Preferred)
• Sales compensation (Preferred)
• Forecasting

• At least 18 years of age
• Legally authorized to work in the United States

Travel

Travel Required (Yes/No): Yes DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No

Overland Park, KS Base Compensation Range: $99,800 - $135,000

Total Target Cash Earnings Opportunity: $105,340 - $190,095

National Base Pay Range: $91,600 - $165,300

The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results.

To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ348704¶dox=1

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Corporate employees are eligible for a year-end bonus based on individual and/or company performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. The incentive component included in the Total Target Cash Earnings Opportunity reflects target performance. Actual earnings included in the Total Target Cash Earnings Opportunity reflect target performance; actual payouts may vary.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, genetic information, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [e-mail] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.