Manager - Commercial Education (Hybrid - 3 days in office))

Caris Life Sciences; Phoenix (AZ); On-site; USD 85,000 - 125,000; Full time

Job summary

Caris Life Sciences in Phoenix, AZ seeks a Commercial Education Manager to design and deliver training that drives performance of the commercial team. Collaborate with Sales leadership, Marketing, and field personnel to identify needs and implement a strategic education plan.

Requirements include at least 3 years in healthcare sales, coaching and presentation skills, a Bachelor's degree, and proficiency in Word, Excel, Outlook, and PowerPoint. Travel up to 30% is expected.

Qualifications

• Training and development experience in biotech or healthcare.
• Minimum 3 years' experience in healthcare sales.
• Experience coaching others.
• Proven ability to present to small and large audiences.
• Self-starter requiring little supervision.
• Ability to travel up to 30%.

Responsibilities

• Develop, manage, and deploy core curriculum for new hires.
• Design and facilitate training classes.
• Assess performance and identify training needs across regions and roles.
• Organize, lead, and present trainings virtual and in-person.
• Provide field coaching feedback during travel with the commercial team.
• Collaborate with Learning & Technology vendors.
• Maintain understanding of products and processes to train on these areas.
• Handle multiple projects and meet deadlines under pressure.
• Create clear, well-written communications and training documents.
• Measure and report training effectiveness against goals.

Skills

Training & Development

Healthcare sales

Coaching

Public speaking

Self-starter

Travel readiness

Education

Bachelor's degree

Tools

MS Word

MS Excel

Outlook

PowerPoint

Job description

At Caris, we understand that cancer is an ugly word—a word no one wants to hear, but one that connects us all. That’s why we’re not just transforming cancer care—we’re changing lives.

We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting‑edge molecular science and AI, we ask ourselves every day: “What would I do if this patient were my mom?” That question drives everything we do.

But our mission doesn’t stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare—driven by innovation, compassion, and purpose.

Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.

Position Summary:

The Commercial Education Manager ('Manager') is responsible for the development, implementation, and adoption of the training program within Caris Life Sciences, ensuring peak performance of the commercial group toward achieving the desired company goals and metrics. The Manager will report to the Director of Training and work closely with the other members of the Commercial Education Team, the Sales Leadership Team, Marketing, field‑based personnel, and other departments to maintain a high level of communication, uncover needs, and create a strategy for constant improvement.

Job Responsibilities:

Knowledge and Skills

• Development, management, and deployment of core curriculum for new hires to the organization.
• Design (creates agenda and training materials) and facilitate training classes as necessary.
• Regularly assess the performance of the commercial team and seek to identifies regional, national, and role specific training needs and competency gaps and collaborate to devise a training plan(s) for improvement.
• Organize, lead, and present virtual and in‑person trainings when requested.
• Field travel with members of the commercial team to learn about field challenges that can be supported by training as well as provide just in time coaching feedback to field team personnel and their supervisor.
• Collaborate with Learning & Technology vendors.
• Maintain a general understanding of the company's core products, systems, and processes to develop training in any of these areas.
• Handle multiple simultaneous projects, prioritize to meet tight deadlines, and demonstrate calmness in times of uncertainty and under stress.
• Apply strategic and creative thinking.
• Use Ms Word, Ms Excel, PowerPoint, and other tools when necessary for the creation of visually and verbally engaging training materials and reports.
• Create clear, well written, grammatically correct communications and training documents.
• Continuously explore, assess, and present cutting edge tools and industry trends to enhance the effectiveness of the Commercial Education department.
• Measure and report effectiveness of training programs toward pre‑defined goals.

Collaboration and Teaming

• The Manager will work closely with other members of the Commercial Education Team and Senior Management throughout Caris to share and receive information and ideas from all levels of the organization in order to achieve the desired results.
• Work within a group setting and take a personal sense of responsibility for group performance.

Other

• Submit all necessary paperwork, including travel itineraries, activity reports, monthly reports and expense reports, as required, accurately and in a timely manner.
• Perform other related duties as assigned.

Required Qualifications:

• Training and development experience in a biotech or healthcare related field.
• A minimum of 3 years' experience in a healthcare sales.
• Experience successfully coaching others.
• Proven ability to effectively present to small and large audiences.
• Must be a self‑starter requiring little supervision.
• Bachelor's degree from an accredited university.
• Proficient computer skills, which must include: Microsoft Word, Excel, Outlook, and PowerPoint.
• Ability to travel up to 30%

Preferred Qualifications:

• Experience in the oncology sales field.

Other:

• Some evenings/weekends may be required.

Physical Demands:

• Must possess ability to sit and/or stand for long periods of time.
• Employee may be required to lift routine office/training supplies and use standard office equipment.

Conditions of Employment:

Individual must successfully complete pre‑employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification.

This job description reflects management’s assignment of essential functions. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.