Manager, Commerce

UNAVAILABLE; New York (NY); On-site; USD 81,225 - 129,987; Full time

Benefits offered by this job

Medical coverage

Dental and vision

401(k) plan

Flexible time off

Job summary

A Commerce Manager is needed to manage all aspects of commerce for an enterprise digital account in New York. The role includes partnerships with clients and ensuring that the program meets objectives for online business growth.

Key responsibilities involve oversight of commerce budget, managing programs across platforms like Amazon, and leading client relationships with effective communication.

Ideal candidates must have 3+ years in account management within online advertising and experience in managing teams.

Qualifications

• 3+ years of hands-on account management experience in online advertising with a focus on commerce.
• In-depth activation and optimization experience with Amazon and Criteo platforms.
• 1+ year of demonstrated success in managing and leading people.

Responsibilities

• Gather research and data needed for tactical plan development.
• Manage day-to-day commerce budget and billing activity.
• Lead client status and reporting calls.

Skills

Account management

Amazon advertising

Criteo platforms

Data visualization

Tools

Online analytic solutions

Ad-serving platforms

Job description

Job Description

The Commerce Manager is responsible for managing all aspects of commerce for an enterprise digital account to ensure the program meets client objectives and helps grow their online business. The Manager will partner with clients to address the commerce media landscape and work with client stakeholders to develop a plan across commerce platforms.

The Manager will manage commerce programs across Amazon (AMS), Amazon DSP, Criteo Retail Exchange, Triad (WMG), and other commerce networks. The Manager is accountable for maintaining accurate spend levels and hitting stated revenue amidst online growth goals. Proven account management in the commerce space, along with experience in online marketing and digital media is required.

Responsibilities

Account Management

• Gather research and data needed to formulate tactical plan development and recommendation for client delivery.
• Ultimate oversight for all day‑to‑day commerce budget and billing activity (pacing, Prisma management, draft billing, accuracy of budgets vs. strategy flowcharts).
• Present recommendations, solicit feedback, and direct the Analyst(s) to apply client feedback to campaigns.
• Actively contribute to account strategy including annual budget development, KPIs, partner selection, new tactics, and tracking industry developments.
• Review paperwork necessary for purchase authorization and ensure vendor counter‑signature is received.
• QA all campaign components prior to launch (dayparting, bids, budget, targeting parameters, correct creative).
• Recommend campaign adjustments based on performance trends.
• Communicate performance amidst competitive landscape.
• Develop and recommend optimizations and/or testing plans (e.g., new vendors, new targeting segments, new types of creative to test, new flighting strategy, test‑and‑learn agenda).
• Report campaign reporting and develop strategic insights with clear actionable items.
• Build clear, concise, and cohesive quantitative analyses inclusive of strong data visualization.
• Lead client status and reporting calls including presentation of reporting.
• Serve as primary contact for resolving billing discrepancies in partnership with client strategy and billing reconciliation team.
• Lead client relationships with day‑to‑day contact and partner agencies (where applicable) by ensuring a seamless communication process.
• Respond to daily communication regarding campaign‑level inquiries (client, vendors, internal) in a timely manner.
• Maintain a professional, productive rapport with sales representatives/media vendors.
• Demonstrate creativity and agility when problem‑solving prior to elevation to Associate Director.
• Partner with Associate Director to ensure upcoming deliverables are being proactively addressed.
• Ensure timely delivery of all required work.

Team Management

• Provide direction to Analyst(s) on how to build a new campaign across all commerce tactics and platforms.
• Review and package for delivery to client, including full QA.
• Serve as lead for training new Analyst(s) and be a resource for ad‑hoc questions.
• Work closely with Analyst(s) to establish priorities and manage workload.
• Direct Analyst(s) for purposes of campaign structure, budget, and targeting development.
• Conduct final QA before delivery to client and launch.
• Manage Analyst(s) campaign budgets, pacing, and campaign adjustments.

Qualifications

Minimum Qualifications

• 3+ years of hands‑on account management experience in online advertising with a focus on commerce.
• In‑depth activation and optimization experience with Amazon and Criteo platforms.
• 1+ year of demonstrated success in managing and leading people.
• Deep knowledge of ad‑serving platforms and online analytic solutions.
• Mastery of all relevant tools for reporting, analytics, and competitive analysis.
• Knowledge of statistical methods and testing methodology preferred.

Additional Information

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401(k), as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

Compensation

Compensation Range: $81,225.00 - $129,987.00 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third‑party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401(k), and paid time off.

All your information will be kept confidential according to EEO guidelines.