Manager, Cloud Operations

Woodlake Trails; Southfield (MI); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Comprehensive Medical and Prescription coverage

Comprehensive Dental and Vision Plans

On-Site Fitness Center

Life and Disability Insurance

401(k) Plan with matching contribution

Tuition Reimbursement

Paid Time Off and Parental Leave

Job summary

Woodlake Trails is seeking a Manager of Cloud Operations in Southfield, Michigan. This role involves leading the design, implementation, and optimization of our cloud infrastructure, primarily focused on AWS, while managing a team of cloud engineers.

The ideal candidate will possess extensive experience in cloud operations, have strong leadership skills, and the ability to drive cloud modernization initiatives. The position offers an opportunity to work in a dynamic environment with comprehensive benefits.

Qualifications

• 7 years of hands-on experience managing cloud operations and infrastructure, with deep expertise in AWS.
• 3 years of experience leading technical teams, including coaching and performance feedback.
• Experience with automation, scripting, and Infrastructure as Code (IaC).

Responsibilities

• Lead design, implementation, and optimization of cloud infrastructure.
• Manage a team of cloud engineers and systems administrators.
• Oversee the architecture, deployment, and management of cloud infrastructure.

Skills

Cloud Operations Management

Amazon Web Services (AWS)

Azure Services

Infrastructure as Code (IaC)

Team Leadership

Cloud Security

Monitoring and Observability Tools

Data Science Workloads

Education

Bachelor's Degree in Information Technology or related field

Tools

Terraform

CloudFormation

Python

PowerShell

Docker

Kubernetes

Job description

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The Manager, Cloud Operations, will lead the design, implementation, and optimization of our cloud infrastructure with a primary focus on Amazon Web Services (AWS) while also supporting workloads in Microsoft Azure and our Private Cloud provider. This role is responsible for ensuring the reliability, security, scalability, and performance of our cloud environments, guiding cloud strategy, and managing a team of cloud and systems engineers.

Job Duties

• Manages and supports Azure-based systems and services as part of our hybrid cloud environment. (Essential)
• Stays current with emerging cloud technologies and recommends adoption where beneficial to improve usability and increase performance and scalability. (Essential)
• Drives cloud modernization initiatives, including migration of on-prem or legacy systems to AWS and Azure. (Essential)
• Oversees the architecture, deployment, and management of cloud infrastructure with an emphasis on AWS services (EC2, VPC, IAM, RDS, Lambda, S3, CloudWatch, etc.). (Essential)
• Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.
• Leads, mentors, and manages a team of cloud engineers and systems administrators, including performance management and coaching, fostering professional development and technical excellence.
• Owns and governs cloud identity and access management (IAM) across AWS and Azure, including role-based access models, least-privilege enforcement, and integration with enterprise identity providers (e.g., Entra ID).
• Establishes and maintains scalable access patterns, policies, and audit controls to ensure security and compliance across all environments.
• Leads cloud cost management and financial governance, including budget planning, cost monitoring, and optimization initiatives.
• Defines and enforces tagging standards to enable accurate cost allocation, reporting, and accountability across teams, while partnering with engineering to drive efficient resource utilization.
• Oversees AI infrastructure and ensuring optimal performance of AI/ML (Artificial Intelligence/Machine Learning) workloads in cloud environments.
• Develops and enforces cloud governance, security policies, compliance standards, and best practices.
• Partners with Security, DevOps, and Application teams to ensure secure, compliant, and efficient cloud operations.
• Participates in the full development cycle, end-to-end, from design, implementation, and testing to documentation, delivery, and maintenance.
• Implements automation and Infrastructure-as-Code (IaC) using tools such as Terraform, CloudFormation, or ARM (Azure Resource Manager)/Bicep.
• Monitors system performance and ensures high availability and disaster recovery readiness.
• Manages vendor relationships, licensing, and cloud cost optimization strategies.
• Collaborates with IT Leadership to lead incident response and post-incident reviews.

Requirements

• Bachelor's Degree in Information Technology or related field (Required)
• 7 years in hands-on experience managing cloud operations and infrastructure, with deep expertise in AWS (Required)
• 3 years in experience leading technical teams, including coaching, workload planning, and performance feedback (Required)
• Working knowledge of Azure services, architecture, and administration
• Strong understanding of networking concepts (VPC, subnets, routing, firewalls, VPN, DNS)
• Experience with automation, scripting, and IaC (Terraform, CloudFormation, Python, PowerShell, etc.)
• Proven experience implementing cloud security controls, identity management, and compliance frameworks
• Demonstrated ability to lead complex cloud projects and collaborate across multiple teams
• Experience with monitoring, logging, and observability tools (CloudWatch, Datadog, Splunk, etc.)
• Experience managing AI/ML infrastructure and supporting data science workloads
• Experience with containerization and orchestration (Docker, Kubernetes, EKS/AKS)
• Background in hybrid cloud networking and enterprise connectivity
• Familiarity with CI/CD pipelines and DevOps practices
• Must have a valid driver's license
• Preferred Certifications/Licensures: (Professional cloud certifications (AWS Solutions Architect, CloudOps Engineer, Azure Administrator, Google Cloud Professional, etc.))

Benefits

• Comprehensive Medical and Prescription coverage with 4plan optionsso you can choose the plan that best meets the needs of you and your family
• Comprehensive Dental and Vision Plans
• On-Site Fitness Center
• Voluntary Health and Dependent Care Reimbursement Accounts
• Life, Accidental Death & Dismemberment Insurance and Dependent Life
• Short and Long-Term Disability Coverage
• 401(k) Plan with Sun matching contribution
• Employee Assistance Program
• Identity Theft Insurance
• Legal Assistance Plan
• Pet Insurance
• Tuition Reimbursement program providing financial support to team members who further their formal education
• Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
• Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
• Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child
• Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty

Location: Metro Detroit, Michigan (Corporate Headquarters)