Manager, Clinical Services - Tele, 4S, 2W, DC Lounge

CHA Hollywood Presbyterian Medical Center; Los Angeles (CA); On-site; USD 100,000 - 130,000; Full time

Job summary

A leading medical center in Los Angeles is seeking an experienced nursing leader to manage Telemetry and Med-Surg Telemetry units. The role requires a minimum of a Bachelor of Science in Nursing (BSN) along with 3-5 years of acute care RN experience and 2-3 years in a leadership position. Candidates should have a strong background in telemetry or medical-surgical care and must possess relevant certifications. This is a full-time exempt position offering a chance to make a significant impact within the healthcare environment.

Qualifications

• 3-5 years acute care RN experience required.
• 2-3 years progressive nursing leadership experience required.
• Experience in telemetry or medical-surgical acute care necessary.

Responsibilities

• Manage day-to-day operations of Telemetry and Med-Surg Telemetry units.
• Ensure delivery of safe, effective, evidence-based nursing care.
• Develop and manage departmental budgets.

Skills

Telemetry experience

Nursing leadership

Acute care experience

Clinical operations management

Education

Bachelor of Science in Nursing (BSN)

Master's degree (MSN, MHA, MBA)

Job description

Major Responsibilities/Essential Functions

• Clinical Operations & Quality
• Manages day‑to‑day operations of Telemetry and Med‑Surg Telemetry units.
• Ensures delivery of safe, effective, evidence‑based nursing care.
• Oversees falls, pressure injury, CAUTI, CLABSI, sepsis and stroke measures.
• Ensures compliance with Joint Commission, CMS, CDPH standards.
• Leads quality improvement initiatives and monitors documentation compliance.
• Investigates clinical incidents and patient complaints.
• Staffing & Workforce Management
• Develops staffing plans aligned with census and acuity.
• Oversees scheduling, productivity, and labor management.
• Manages hiring, onboarding, performance evaluations, and corrective action.
• Ensures telemetry competency validation and ACLS proficiency.
• Supports shared governance and engagement initiatives.
• Financial Stewardship
• Develops and manages departmental budgets.
• Monitors labor productivity, overtime, premium pay, and agency utilization.
• Conducts FTE and staffing variance analysis.
• Implements cost containment strategies without compromising quality.
• Participates in capital planning for telemetry equipment.
• Patient Throughput & Care Coordination
• Collaborates with case management and interdisciplinary teams.
• Monitors LOS, GMLOS variance, and discharge efficiency.
• Supports patient flow and capacity management initiatives.
• Strategic Leadership & Culture
• Aligns unit goals with hospital strategic priorities.
• Fosters a culture of accountability and collaboration.
• Represents the unit in interdisciplinary meetings.

Job Qualifications

Minimum Education

• Bachelor of Science in Nursing (BSN) required.

Preferred Education

• Master’s degree (MSN, MHA, MBA) preferred

Minimum Work Experience and Qualifications

• 3–5 years acute care RN experience.
• 2–3 years progressive nursing leadership experience.
• Experience in telemetry and/or medical‑surgical acute care required.
• Strong knowledge of hospital KPIs and regulatory standards.

Preferred Work Experience and Qualifications

• Minimum of three (3) years’ experience in functional area.
• NE‑BC, NEA‑BC, CNL, FACHE or equivalent Professional Nursing Leadership Certification from a nationally recognized organization upon hire preferred

Required Licensure, Certification, Registration or Designation

• Current California RN license.
• American Heart Association BLS Card
• American Heart Association ACLS Card
• EKG Certification
• Assault Response Competency (ARC) required (within 30 days of hire)
• NIH Stoke certification required 30 days from date of hire.
• Current Los Angeles County Fire Card (or must be obtained within 30 days of employment)
• NE‑BC or NEA‑BC within 1 year of hire

Full-Time Exempt