Manager Clinical Services

CommonSpirit Health at Home; United States; On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Competitive annual bonus

Generous vacation policy

Medical, dental, vision insurance

Tuition reimbursement

Fidelity 401(K) plan

Job summary

CommonSpirit Health at Home - Lexington is seeking a Manager, Clinical Services to coordinate and assure the quality of clinical care per a physician-approved plan. You will document care to meet regulatory and financial requirements and serve as a clinical resource for internal and external customers.

The role involves leading staffing, supervising, and coaching staff, overseeing referrals and physician communications, and may include patient visits as needed.

Qualifications

• Current RN license (BSN preferred) or Therapist in good standing.
• CPR or BLS certification (current).
• Two years of home care or hospice experience; one year in hospital nursing preferred.
• Strong clinical skills and understanding of home care regulations.
• Excellent written and verbal communication skills.
• Ability to work collaboratively within a multidisciplinary team.
• Demonstrated leadership and supervisory skills, with attention to detail and organizational abilities.

Responsibilities

• Independent Work: Operate with limited supervision, adhering to organizational guidelines and policies.
• Leadership Support: Promote and support departmental and organizational decisions.
• Clinical Education: Act as a Clinical Educator when needed.
• EMR Utilization: Utilize Homecare Homebase to document patient interactions, assessments, and care plans, and mentor staff in EMR practices.
• Team Collaboration: Participate in case conferences and in-service training.
• Quality Care Oversight: Direct the delivery of accurate and timely client care in compliance with regulations.
• Staff Management: Ensure appropriate staffing, participate in recruitment and retention, and manage employee performance.
• Performance Excellence: Establish goals for staff and drive continuous improvement.
• Documentation Compliance: Ensure clinical documentation meets standards.
• Referral Management: Oversee referral intake and ensure timely assessment visits.
• Physician Communication: Contact physicians for service orders and reviews.
• Patient Visits: May perform patient visits as requested by management.

Skills

RN license

BLS/CPR

Home care/hospice exp

Leadership experience

Documentation knowledge

Communication skills

Education

BSN preferred

Tools

Homecare Homebase

Job description

Where You'll Work

CommonSpirit Health at Home - Lexington is part of an expansive health care network that is committed to providing better patient care, with better outcomes, where it is best received, at home. As a faith-based organization, we are committed to finding new ways to improve the health of our patients and their families and the health of the communities we serve. Rooted in humankindness, our ministry is at the heart of everything we do and can be seen in every patient we touch.

Job Summary and Responsibilities

At CommonSpirit Health at Home - Lexington, we strive to embody our mission of delivering hope and healing to those we serve. As a Manager, Clinical Services you will contribute to the delivery of high quality care by ensuring the coordination, continuity, and quality of clinical care follows a physician's approved plan of treatment. The Manager, Clinical Services facilitates the completion of documentation to comply with regulatory, operational and financial requirements and acts as a clinical resource to internal and external customers.

• Independent Work: Operate with limited supervision, adhering to organizational guidelines and policies.


• Leadership Support: Promote and support departmental and organizational decisions.


• Clinical Education: Act as a Clinical Educator when needed.


• EMR Utilization: Utilize Homecare Homebase to accurately document patient interactions, assessments, and care plans, ensuring compliance with organizational policies and regulatory standards. Train and mentor clinical staff in effective EMR documentation practices to optimize workflow efficiency and enhance patient care.


• Team Collaboration: Participate in case conferences and in-service training.


• Quality Care Oversight: Direct the delivery of accurate and timely client care in compliance with regulations.


• Staff Management: Ensure appropriate staffing, participate in recruitment and retention, and manage employee performance.


• Performance Excellence: Establish goals for staff while fostering continuous improvement through coaching and feedback.


• Documentation Compliance: Ensure clinical documentation meets all standards and requirements.


• Referral Management: Oversee referral intake and ensure timely assessment visits for patients.


• Physician Communication: Contact physicians for service orders and manage documentation reviews.


• Patient Visits: May perform patient visits as requested by management.

Job Requirements

• Current RN license (BSN preferred) or Therapist in good standing.


• CPR or BLS certification (current).


• Two years of home care or hospice experience; one year in hospital nursing preferred.


• Strong clinical skills and understanding of home care regulations.


• Excellent written and verbal communication skills.


• Ability to work collaboratively within a multidisciplinary team.


• Demonstrated leadership and supervisory skills, with attention to detail and organizational abilities.

Your benefits include:

• Competitive annual bonus structure to reward commitment and performance.


• Generous vacation policy, including paid holidays and personal days.


• Comprehensive medical, dental, and vision insurance plans.


• Tuition reimbursement for continued education and professional growth.


• Participation in the Fidelity 401(K) plan.