Manager, Clinical Research

University of Utah; Salt Lake City (UT); On-site; USD 62,000 - 143,000; Full time

Job summary

University of Utah is seeking a Manager, Clinical Research to lead end‑to‑end clinical research activities in the Cardiothoracic Division. You will plan, organize, direct and control internal/external customer service, HR and financial management for clinical data, analyses, monitoring of trials and study development.

The role emphasizes cross‑functional coordination, quality control and staff development to ensure program success and compliance with university policies.

Qualifications

• Bachelor's degree plus 6 years of related work experience or master's degree plus 4 years.
• Experience planning, organizing and directing clinical research functions.
• Ability to develop and implement customer service standards and administrative plans.
• Experience in staff development and performance evaluations.

Responsibilities

• Forecasts, develops and implements policies and procedures aligned with University of Utah goals.
• Markets and promotes programs and services to internal and external customers.
• Participates in committees to set customer service standards and plans.
• Facilitates cooperative relationships with community and institutional partners.
• Analyzes complaints and ensures follow‑through to improve service quality.
• Develops departmental strategies for continuous quality improvement.
• Ensures staff competency through education programs and evaluations.

Skills

Policy development

Customer service

Budget management

Staff development

Quality improvement

Education

Bachelor's degree

Master's degree

Job description

Manager, Clinical Research

Job Summary

Under minimal supervision, responsible for planning, organizing,directing and/or controlling all aspects pertaining to clinicalresearch functions of assigned department's internal and externalcustomer service, human resource and financial managementoperations pertaining to areas including (but not limited to)clinical data, standardization, statistical analysis, monitoringclinical trials, and development and completion of clinicalstudies. Acts as a catalyst between the department and itscustomers and staff to ensure continuity and quality of service andcare.

Learn more about the great benefits of working for University of Utah: benefits.utah.edu

The department may choose to hire at any of the below joblevels and associated pay rates based on their business need andbudget.

Responsibilities

• 1. Forecasts, develops and implements policies and procedures inthe areas of customer service, human resources and budgetary goalsand objectives that are consistent with University of Utah'spolicies.
• 2. Markets and promotes new and existing programs and services tointernal and external customers.
• 3. Participates in University-wide committees to establish customerservice standards and administrative plans and policies.
• 4. Facilitates cooperative and collaborative community andinstitutional relationships.
• 5. Ensures customer satisfaction by analyzing complaints, concernsand suggestions and providing appropriate follow-through.
• 6. Develops departmental strategies consistent with the assigneddepartments continuous quality improvement program.
• 7. Ensures competency of staff through the development and/orpresentation of educational programs and through on going staffperformance evaluations.

This job description is not designed to contain or be interpretedas a comprehensive inventory of all duties, responsibilities andqualifications required of employees assigned to the job.

Work Environment and Level of Frequency that may berequired

Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may berequired

Nearly Continuously: Sitting, hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking.

Seldom: Bending, reaching overhead.

Minimum Qualifications

EQUIVALENCY STATEMENT: 1 year of higher educationcan be substituted for 1 year of directly related work experience(Example: bachelor's degree = 4 years of directly related workexperience).

Department may hire employee at one of the following joblevels

Senior Supervisor, Clinical Research: Requires abachelor's (or equivalency) + 4 years or a master's (orequivalency) + 2 years of directly related work experience.

Manager, Clinical Research: Requires a bachelor's(or equivalency) + 6 years or a master's (or equivalency) + 4 yearsof directly related work experience.

Senior Manager, Clinical Research: Requires abachelor's (or equivalency) + 8 years or a master's (orequivalency) + 6 years of directly related work experience.

Requisition Number

PRN46335B

Full Time or Part Time?

Full Time

Department

00265 - Cardiothoracic Division

Location

Campus

Pay Rate Range

$62,313 to $142,953

Close Date

12/29/2026