Manager Clinical Informatics Education (for Epic and other Clinical Technologies) - System Operations - Remote

Providence; California (MO); On-site; USD 120,000 - 160,000; Full time

Job summary

Providence is seeking a Sr. Manager of Clinical Informatics Education and Adoption to lead education for EHR and other clinical information systems.

You will direct teams in designing, publishing, and maintaining learning materials to promote safe and effective technology use in clinical and business settings. The role requires strong instructional design, adult learning, and project leadership, with collaboration across cross‑functional teams and a focus on adoption and optimization of

Qualifications

• Bachelor's degree and 6 years of education experience in information services or training.
• 3+ years of leadership/management experience in healthcare information services operations.
• 4 years of leadership experience.

Responsibilities

• Lead design, development, publication, and maintenance of CI education deliverables.
• Coach and align cross‑team efforts for training environment management and change communication.
• Drive education evaluation and adoption to promote safe and effective use of clinical information systems.

Skills

Leadership

Education management

Project management

Education

Bachelor's degree in Education/Instructional Design/Adult Learning/Organizational Development/Informatics or healthcare

Master's degree in Education/Instructional Design/Adult Learning/Organizational Development/Informatics or healthcare

Job description

Manager Clinical Informatics Education (for Epic and other Clinical Technologies) - System Operations - Remote

As a member of the Providence St. Joseph Health Clinical Informatics management team, the Sr. Manager, Clinical Informatics Education and Adoption is responsible for supporting PSJH CI education goals for EHR and other information systems deployment, sustainment, adoption, and optimization activities. This leader combines knowledge of adult learning principles, instructional design, training, communication, project management, and healthcare informatics, to provide direction, leadership, and coaching to teams responsible for the design, development, publication, and maintenance of change communication and learning deliverables with the goal of promoting safe, effective, and efficient use of information technology in clinical and business settings. Partnering with co‑managers, this role leads cross‑team bodies of work as assigned such as training environment management, project resourcing, Credential Trainer programs, change communication and learning deliverable standards, publishing and maintenance, publication platform management, and education evaluation.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient‑focused, whole‑person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications

• Bachelor's degree in education, Instructional Design, Adult Learning, Organizational Development, Informatics, healthcare, or an equivalent combination of education and experience
• 6 years of Education experience in an information services or training setting along with 3 or more years of management experience. Healthcare information services operations and support
• 4 years of Leadership experience

Preferred Qualifications

• Master's degree in education, Instructional Design, Adult Learning, Organizational Development, Informatics, healthcare, or an equivalent combination of education and experience
• Upon hire: Healthcare related and/or Education related certification
• Upon hire: Informatics certifications or credentialing (may be equivalent for up to 2 years of experience for this position at the hiring manger’s discretion)
• 3 years of experience in education in a large organization with multiple implementations. Experience standardizing complex and disparate processes. Experience in process improvement methodology, change management, and operational experience in a complex environment

Salary Range by Location

• AK: Anchorage: Min: $60.92, Max: $96.18
• AK: Kodiak, Seward, Valdez: Min: $63.50, Max: $100.26
• California: Humboldt: Min: $63.50, Max: $100.26
• California: All Northern California - Except Humboldt: Min: $71.25, Max: $112.48
• California: All Southern California - Except Bakersfield: Min: $63.50, Max: $100.26
• California: Bakersfield: Min: $60.92, Max: $96.18
• Montana: Except Great Falls: Min: $49.05, Max: $77.43
• Montana: Great Falls: Min: $46.47, Max: $73.36
• New Mexico: Min: $49.05, Max: $77.43
• Oregon: Non-Portland Service Area: Min: $56.79, Max: $89.66
• Oregon: Portland Service Area: Min: $60.92, Max: $96.18
• Texas: Min: $46.47, Max: $73.36
• Washington: Western - Except Tukwila: Min: $63.50, Max: $100.26
• Washington: Southwest - Olympia, Centralia & Below: Min: $60.92, Max: $96.18
• Washington: Tukwila: Min: $63.50, Max: $100.26
• Washington: Eastern: Min: $54.21, Max: $85.59
• Washington: southeastern: Min: $56.79, Max: $89.66

Why Join Providence

Our best-in‑class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time‑off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time‑off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best‑in‑class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100‑year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate’s placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on‑call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well‑being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About The Team

Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.