Manager, Client Engagement (Fully Remote)

PHIL; United States; Remote; USD 90,000 - 150,000; Full time

Benefits offered by this job

Remote (US)

Medical coverage

Dental coverage

Vision coverage

401(k)

Paid parental leave

Job summary

PHIL is a Series D healthtech startup building a platform that connects doctors, pharmacies, and patients to streamline prescription medication access.

We are seeking a leader to head the Client Engagement team, resolving escalations from manufacturer field sales teams, and driving cross-functional fixes to move from ticket resolution to prevention. This fully remote role focuses on improving patient experience at a pivotal growth stage.

Responsibilities

• Lead a Client Engagement team resolving escalations from manufacturer field sales teams.
• Drive cross-functional fixes and shift from ticket resolution to prevention.

Job description

• Series D healthtech startup improving prescription access via a digital platform and pharmacy model.
• Connects patients, prescribers, pharmacies, and manufacturers for affordable medication access.

Role:

• Lead a Client Engagement team that resolves escalations from manufacturer field sales teams.
• Drive cross-functional fixes and shift from ticket resolution to prevention.

Why PHIL:

• Work with mission-driven, analytical people focused on patient experience.
• Make meaningful impact at a pivotal growth stage.
• Fully remote (U.S.), medical, dental, vision, 401(k), paid parental leave.

PHIL

PHIL is a Series D healthtech startup building a platform that connects doctors, pharmacies, and patients to streamline prescription medication access. The team is a group of mission-driven, analytical individuals from varied backgrounds, focused on patient experience and human wellbeing.