Manager, Client Analytics New

Cohere Health, Inc.; Boston (MA); On-site; USD 115,000 - 130,000; Full time

Benefits offered by this job

Health insurance

401k plan

Bonus

Paid parental leave

Job summary

Cohere Health, Inc. is seeking a Manager, Client Analyst to lead a fast-paced team delivering a robust automation program for PaaS clients. You will design, execute, and maintain strategies that create value and scale across the client portfolio.

This remote-first role may require travel to Boston, MA for onboarding and occasional team meetings. You will collaborate with Product, Development, Design, and Engineering to translate client needs into actionable blueprints and KPIs.

Qualifications

• 8+ years in a data-centric, client-facing role.
• Strong healthcare knowledge and understanding of US healthcare systems preferred.
• Comfortable navigating ethics in healthcare data management.
• SQL proficiency for complex datasets; proficient with Tableau/Power BI, Excel, and PowerPoint.
• Strong leadership, client management, and communication skills in fast-paced environments.
• Ability to translate problems into product/KPI improvements across teams.

Responsibilities

• Manage and mentor a team of direct reports, enabling execution and growth.
• Consult PaaS clients on designing an optimal decision automation program and develop strategic roadmaps.
• Enhance analytics framework and AI tooling to scale client impact.
• Partner with Product, Development, Design, and Engineering on new features to meet client needs.
• Translate client requirements into detailed technical blueprints for development teams.
• Analyze authorization and claims data; build reports informing stakeholders on platform performance.
• Ensure client KPIs and end-to-end automation success across the client portfolio.

Skills

Data-centric experience

SQL

Tableau/Power BI

Excel

PowerPoint

Leadership & client management

Cross-functional collaboration

Management Consulting/HealthTech

Bachelor's degree

MBA/MPH or equivalent

Education

Bachelor's degree

MBA/MPH or equivalent preferred

Tools

SQL

Tableau/Power BI

Excel

PowerPoint

Job description

We are looking for a Manager, Client Analyst to play a key role in delivering value for our Platform-as-a-Service (PaaS) customers. Reporting into our Senior Manager, PaaS Value Delivery, you will be part of a small, fast-paced team working directly with clients to strategically design, execute, and maintain a robust prior authorization decisioning automation program. Ultimately, the work you do will have a direct impact on the growth of the company and our ability to assist more patients at a time in their healthcare journey when they need help most.

This is a remote-first role that may require travel to Boston, MA for new hire onboarding and occasional in-person team meetings and company events.

What you’ll do:

• Manage and mentor a team of direct reports, enabling execution, prioritization, and professional development
• Consult Platform-as-a-Service (PaaS) clients on designing an optimal decision automation program and develop strategic roadmaps
• Enhance the scale and efficacy of the Client Facing Analyst team through process optimization, streamlined analytics framework, and AI tooling.
• Partner with Product, Development, Design, and Engineering teams in scoping new and enhanced product features to meet client automation needs
• Translate complex client requirements into a detailed technical blueprints for development teams to leverage when implementing new clients
• Analyze authorization and claims data, leverage data visualization softwares to build and maintain analytical reports that inform internal and external stakeholders on platform performance
• Ensure client’s KPIs are met and ensure end-to-end automation success for the portfolio of clients through each stage of customer lifecycle

What you’ll need:

• 8+ years in a data-centric, client-facing role
• Passionate about improving U.S. healthcare and patient outcomes; understanding of healthcare systems, terminology, and regulations strongly preferred
• Comfortable navigating ethical considerations in healthcare data management
• SQL proficiency for complex healthcare datasets; skilled with Tableau/Power BI, Excel, and PowerPoint
• Strong leadership, client management, and communication skills; able to juggle multiple priorities independently in ambiguous, fast-paced settings
• Skilled at cross-functional collaboration and translating problems into product/KPI improvements
• Management Consulting or HealthTech experience preferred
• Bachelor's degree required; MBA/MPH or equivalent preferred

Fully remote opportunity with about 5% travel

Medical, dental, vision, life, disability insurance, and Employee Assistance Program

401K retirement plan with company match; flexible spending and health savings account

Up to 14 weeks of paid parental leave

The salary range for this position is $115,000 to $130,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Cohere is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment.

Interview Process*:

• Connect with Talent Acquisition for a Preliminary Phone Screening
• Meet your Hiring Manager
• Case Study and presentation
• Behavioral Interview
• Leadership Interview

*Subject to change

About Cohere Health:

Cohere Health’s clinical intelligence platform and agentic AI-powered solutions connect health plans’ strategic goals and providers’ needs, optimizing the speed, cost, and quality of care. With an enterprise approach that streamlines payer-provider decision-making across the care continuum–including policy, prior authorization, payment accuracy, and more–the company improves collaboration and reduces burden, resulting in up to 8x ROI and 94% provider satisfaction.

With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.

Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners.

The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles . We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

We can’t wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement:

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it’s personal.